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Empress Hotel Sepang

Property class: 3.5

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Take advantage of dry cleaning/laundry services, conference space, and a restaurant at Empress Hotel Sepang. Stay connected with free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior King Or Twin Room

Superior King Or Twin Room | In-room safe, WiFi (free)

Superior King Or Twin Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

In-room safe, WiFi (free)

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

In-room safe, WiFi (free)

Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Room

In-room safe, WiFi (free)

Executive Room

  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Suite Room

Suite Room | In-room safe, WiFi (free)

Suite Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Bandar Baru Salak Tinggi, a neighborhood in Sepang, Empress Hotel Sepang is in the suburbs and near the airport. KLIA Jungle Boardwalk and Bangi Wonderland Waterpark are local attractions and those in the mood for shopping can visit NILAI 3 Wholesale Market and Alamanda Putrajaya. Looking to enjoy an event or a game while in town? See what's happening at Sepang International Circuit or Malaysian National Velodrome. Visit our Sepang travel guide
Map
Jalan ST 1C/7, Medan 88, Bandar Baru Salak Tinggi, Sepang, Selangor, 43900

What's nearby

  • A Formula 1 race on a track with multiple cars and teams.
    Sepang International Circuit
    14 min drive - 8.2 miles
  • The Petronas Towers at night with their distinctive twin spires and the bridge connecting them.
    Kuala Lumpur Sentral
    48 min drive - 36.5 miles
  • A modern urban park with a winding water feature, surrounded by high-rise buildings and lush greenery.
    KLCC Park
    50 min drive - 37.9 miles
  • The Petronas Twin Towers and a bridge in Kuala Lumpur.
    Petronas Twin Towers
    52 min drive - 38.1 miles
  • Bukit Lanjut
    3 min drive - 1.2 miles

Getting around

  • Kuala Lumpur Salak Tinggi Station
    12 min drive
  • Kuala Lumpur International Airport (KUL)
    19 min drive

Restaurants

  • Prima Tomyam & Seafood
    5 min drive
  • Restoran Lezin Maju
    2 min walk
  • Sukamari Restoran
    5 min drive
  • Sabba Kitchen
    3 min drive
  • Warung Sambal Bakar
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:00 AM for a fee: MYR 40 per person
  • A restaurant

Restaurants on site

  • Angsana Coffee House

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station
  • Conference space

Accessibility

  • Elevator

More

  • 11 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property will be closed from June 1 2022 to May 31 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 40 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Empress Hotel Sepang have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Empress Hotel Sepang pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Empress Hotel Sepang?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Empress Hotel Sepang?

Check-out is at noon.

Does Empress Hotel Sepang provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Empress Hotel Sepang located?

Located in Bandar Baru Salak Tinggi, this hotel is 1.3 mi (2.1 km) from Bukit Lanjut and within 6 mi (10 km) of Xiamen University Malaysia and KLIA Quarters Recreation Park. Sepang International Circuit and Malaysian National Velodrome are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Empress Hotel Sepang Reviews

6.8

6.8

Cleanliness

5.8

Location

7.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 19 out of 207 reviews
Rating 8 - Good. 84 out of 207 reviews
Rating 6 - Okay. 64 out of 207 reviews
Rating 4 - Poor. 26 out of 207 reviews
Rating 2 - Terrible. 14 out of 207 reviews

Reviews

Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good.location.
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Sharon

After speaking with Expedia about a late check out, we arrived to be told we had to pay for another day after it had been pre arranged when the booking had been made through Expedia. Next time I will book it myself
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Clare

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible horible place

This place is awful - it was dirty and awful. Nothing like the photos.we paid extra for breakfast which was disgusting. The staff were OK but the place was terrible. 0 stars- I want a refund!
Stayed 2 nights in Feb 2020
Verified review

6/10 Okay

nely

Carpet was too old and dirty, bed linen not clean. One of us got itchy and swollen on eye
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
最初に通された9階はフロアーも部屋もカビ臭かった。お願いしたらすぐに部屋を変えてくれたのはとても良かった。 部屋のシャワーがお湯が出ないのが困った。他の部屋は出る部屋もあった。 夜は寒くて目が覚めた。 ホテルスタッフはみんな気さくで、こちらの言っていることを親切に聞いてくれてとても良かった。
Stayed 4 nights in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Staff & service

Nothing special

Cold Water
Stayed 9 nights in Dec 2019
Verified review

4/10 Poor

SHIGERU

Disliked: Cleanliness, property conditions & facilities, room comfort
部屋の空調調整がなく寒い。
Stayed 7 nights in Dec 2019
Verified review

6/10 Okay

yasutaka

一人旅行ならいいと思いますが、カップルには向いてません
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Amenities, property conditions & facilities
The property is close to SIC which is very convenient, the hotel restaurant prices were very expensive so we ate at local restaurants
Stayed 4 nights in Oct 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The hotel is dated. Hot Water is hit and miss. The bathroom had a couple of issues.
Stayed 5 nights in Oct 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
The breakfast was all cold need to have things warm only went once
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

SUHADA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kedudukan di tengah2 shophouses yg ada byk fasiliti sprt dobi, convenience store, bank dsb..ada kolam renang juga..breakfast pon memuaskan
Stayed 1 night in Jul 2019
Verified review

4/10 Poor

Lawrence Tan

Disliked: Cleanliness, property conditions & facilities, room comfort
Booking Quick bed but give twin bed. So many birds at front lobby . Dirty . Stafff not well train for serve guest only manager ok.
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Haji Najib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terbaik di Salak Tinggi

Akan menginap lagi kalau ada kesempatan ke Sepang.., 1.Kawasan persekitaran Hotel yang strategik,berdekatan kedai2 keperluan harian dan kedai2 makan... 2.Bilik yang luas dan selesa... 3.Swimming Pool yang amat Privacy di tingkat 12... 4.Harga berpatutan..
Stayed 1 night in May 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The hotel is perfectly good for a night catering to a layover, although their website needs to contain way more information relating to their airport shuttle service for arrivals. It worked fine the other way. Also, we booked a room for five, and then had to pay extra to place an additional mattress in the room. Again, this was not clearly explained at booking.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
施設は古いものの、スタッフの方々はとても親切でした。またルームサービスや朝食も美味しかったです。 スリッパがあったら嬉しかったです。 Although building is a little bit old,staffs are very kind.I was really satisfied with their hospitality. Room service and breakfast was delicious and reasonable. I wanted slipper in my room.
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the aircon was down but they didn't fixed the problem and stay one night without aircon but only cheating us to repair he just modifit the aircon window and nothing else. really very bad memory in this hotel
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Staff & service
少し古さを感じますが、全体的には満足
Stayed 3 nights in Apr 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Anglais très limité de la part du personnel vu. La psicine n'était accessible que jusqu'à 19h (heure locale) Des Vouchers étaieznt censés nous avoir été donnés pour le petit déjeuner - Heureusement qu'ils ont pu vérifier par le numéro de chambre.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good For service
Stayed 1 night in Mar 2019
Verified review

8/10 Good

kit yee kitty

Liked: Staff & service, property conditions & facilities

方便賽車場出入工作的住宿

同事第四次入住，簡簡單單的房間設備，房間價夠便宜，主要是方便在speng 賽車場出入工作
Stayed 5 nights in Feb 2019
Verified review

6/10 Okay

K

Liked: Staff & service
is ok for the transfer hotel this price is not bad
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities

Mooi zwembad

Mooi zwembad , ni echt heel dicht bij de aiport bij veel verkeer toch dik 25 min
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
空港までの無料送迎があり、スタッフもフレンドリーで良かったです ただ中国の団体の方々と同じだったので、少し賑やかだった
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Rated average.
Stayed 1 night in Dec 2018