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THE GRAND LOTTE SEOUL - 더그랜드롯데 서울

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Photo gallery for THE GRAND LOTTE SEOUL - 더그랜드롯데 서울

A luxurious lobby with marble flooring, a grand chandelier, and a central bar area. - THE GRAND LOTTE SEOUL - 더그랜드롯데 서울 (Seoul)
A formal event space with a long table, chandeliers, and floral decorations. - THE GRAND LOTTE SEOUL - 더그랜드롯데 서울 (Seoul)
A luxurious lobby with a grand chandelier, a bar area, and large windows offering a view of a waterfall. - THE GRAND LOTTE SEOUL - 더그랜드롯데 서울 (Seoul)
A high-rise hotel with multiple floors, large windows, and illuminated signage. - THE GRAND LOTTE SEOUL - 더그랜드롯데 서울 (Seoul)
A poolside area with modern lounge chairs and a view of illuminated city buildings at night. - THE GRAND LOTTE SEOUL - 더그랜드롯데 서울 (Seoul)
Luxury
5.0 star property
9.4

Exceptional

Business district elegance

Culinary adventurers savor five distinct restaurants within this elegant Seoul retreat. After dining, guests unwind in the hot tub or indoor pool. A dedicated concierge arranges city excursions to nearby Myeongdong Street and Namdaemun Market, complementing the luxury experience.

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 39 of 39 rooms

View all photos for Main Tower Superior Double

A hotel room with a large bed, a desk with a chair, a small table with a vase, and a view of a cityscape with a tower.

Main Tower Superior Double

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Main Tower Superior Twin

A hotel room with two beds, a desk, a chair, a lamp, and a view of a cityscape.

Main Tower Superior Twin

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Main Tower Deluxe Double

A hotel room with a bed, a sofa, a desk, a chair, a small table, and a view of a cityscape through large windows.

Main Tower Deluxe Double

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Main Tower Superior Twin + 1 Extra (Trundle) Bed

A hotel room with two beds, a desk, a chair, a lamp, and a view of a cityscape.

Main Tower Superior Twin + 1 Extra (Trundle) Bed

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Main Tower Deluxe Twin

A hotel room with two beds, a TV, a small table with a chair, and a view of the city.

Main Tower Deluxe Twin

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Main Tower Club Deluxe Double (Club Access)

A hotel room with a bed, a brown armchair, a small table with a vase, a desk with a chair, and a large window with a city view.

Main Tower Club Deluxe Double (Club Access)

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Main Tower Club Deluxe Twin (Club Access)

A hotel room with two beds, a TV, a small table with a chair, and a view of the city.

Main Tower Club Deluxe Twin (Club Access)

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Main Tower Junior Suite Double (Club Access)

A modern hotel room with a large bed, bedside tables with lamps, a wooden wardrobe, and a glass partition.

Main Tower Junior Suite Double (Club Access)

  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Main Tower Junior Suite Twin (Club Access)

A hotel room with a large window, a chandelier, a flat-screen TV, a sofa, a coffee table, and a desk with a chair.

Main Tower Junior Suite Twin (Club Access)

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Main Tower Deluxe Suite Double (Club Access)

A hotel room with a large bed, a chair, a nightstand, a lamp, and a window with a city view.

Main Tower Deluxe Suite Double (Club Access)

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Main Tower Deluxe Suite Twin (Club Access)

A modern hotel room with a sofa, armchair, dining table, and a view of the cityscape.

Main Tower Deluxe Suite Twin (Club Access)

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Grand Room, 1 Double Bed (Deluxe)

A modern hotel room with a large bed, a sofa, a desk, and a TV.

Grand Room, 1 Double Bed (Deluxe)

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Tower Grand Deluxe Twin

A hotel room with two beds, a desk, a chair, a TV, and a view of the city.

Executive Tower Grand Deluxe Twin

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Tower Grand Deluxe Family Twin

A hotel room with two beds, a large mirror, bedside tables with lamps, and a wooden headboard.

Executive Tower Grand Deluxe Family Twin

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free wired internet

View all photos for Executive Tower Premier Double

A modern hotel room with a large bed, a seating area with a table, and a view of the city.

Executive Tower Premier Double

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Tower Premier Twin Room

A hotel room with a large bed, a sofa, a round table, and a view of the city at night.

Executive Tower Premier Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Tower Grand Deluxe Double (Le Salon Access)

A modern hotel room with a large bed, a sofa, a desk, and a TV.

Executive Tower Grand Deluxe Double (Le Salon Access)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Tower Grand Deluxe Twin (Le Salon Access)

A hotel room with two beds, a desk, a chair, a TV, and a view of the city.

Executive Tower Grand Deluxe Twin (Le Salon Access)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Tower Premier Double (La Cime Access)

A modern hotel room with a large bed, a seating area with a table, and a view of the city.

Executive Tower Premier Double (La Cime Access)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Tower Premier Twin (La Cime Access)

A hotel room with a large bed, a sofa, a round table, and a view of the city at night.

Executive Tower Premier Twin (La Cime Access)

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Tower Junior Suite Double (La Cime Access)

A hotel room with a large window, a chandelier, a flat-screen TV, a sofa, a coffee table, and a desk with a chair.

Executive Tower Junior Suite Double (La Cime Access)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Tower Junior Suite Twin (La Cime Access)

A hotel room with a large window, a chandelier, a flat-screen TV, a sofa, a coffee table, and a desk with a chair.

Executive Tower Junior Suite Twin (La Cime Access)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Tower Premier Suite Double (La Cime Access)

Lounge

Executive Tower Premier Suite Double (La Cime Access)

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Tower Premier Suite Twin (La Cime Access)

Lounge

Executive Tower Premier Suite Twin (La Cime Access)

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Tower Charlotte Suite Twin (La Cime Access)

Lounge

Executive Tower Charlotte Suite Twin (La Cime Access)

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Tower Charlotte Suite Double (La Cime Access)

Lounge

Executive Tower Charlotte Suite Double (La Cime Access)

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Tower Deluxe Suite Double (La Cime Access)

Room

Executive Tower Deluxe Suite Double (La Cime Access)

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Tower Deluxe Suite Twin (La Cime Access)

Room

Executive Tower Deluxe Suite Twin (La Cime Access)

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

Premier Suite, Tower (Main Tower, Club Access)

  • Sleeps 4
  • 1 Double Bed
  • Free wired internet

View all photos for Main Tower Grand Deluxe Double

A hotel room with a bed, a sofa, a small table, and a nightstand.

Main Tower Grand Deluxe Double

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Main Tower Grand Deluxe Twin

A hotel room with two beds, a sofa, a small table, a TV, and a large window with a city view.

Main Tower Grand Deluxe Twin

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Main Tower Grand Superior Double

A hotel room with a large bed, a desk, a chair, and a view of the cityscape through the window.

Main Tower Grand Superior Double

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Main Tower Grand Superior Twin

A hotel room with two beds, a desk, a chair, a nightstand, and a large window with a city view.

Main Tower Grand Superior Twin

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

Junior Suite, 1 Double Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

Junior Suite, 2 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Suite (Presidential, La Cime Access)

Lounge

Executive Suite (Presidential, La Cime Access)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

Executive Suite (Royal)

  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free wired internet

View all photos for Main Tower Grand Deluxe Family Twin

A hotel room with two beds, a sofa, a small table, a TV, and a view of city buildings.

Main Tower Grand Deluxe Family Twin

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free wired internet

View all photos for Main Tower Superior suite Family Twin

A modern hotel room with a sofa, armchair, round table, and a city view.

Main Tower Superior suite Family Twin

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free wired internet

About the neighborhood

Located in Myeong-dong neighborhood, THE GRAND LOTTE SEOUL - 더그랜드롯데 서울 is connected to a shopping center. Myeongdong Street and Namdaemun Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dongdaemun History and Culture Park and Cheonggyecheon. Check out an event or a game at Gocheok Sky Dome, and consider making time for Lotte World, a top attraction not to be missed. Guests love the hotel's location for the sightseeing. It's also convenient to public transportation: City Hall Station is 4 minutes by foot and Euljiro 1-ga Station is 4 minutes. Visit our Seoul travel guide
Map
30, Eulji-ro, Jung-gu, Seoul, Seoul, 04533

What's nearby

  • A bustling urban street at night with illuminated storefronts and a crowd of people.
    Myeongdong Street
    4 min walk - 0.3 miles
  • The Seoul sign with large letters in a public square, surrounded by modern buildings and flags.
    Seoul Plaza
    4 min walk - 0.3 miles
  • A modern building with glass facades, surrounded by flower beds with white, purple, and yellow flowers.
    Seoul City Hall
    4 min walk - 0.3 miles
  • A collection of colorful, spherical objects on a pink perforated stand.
    Myeongdong Nanta Theatre
    5 min walk - 0.3 miles
  • A large brick church with a clock tower and arched windows.
    Myeongdong Cathedral
    9 min walk - 0.5 miles

Getting around

  • City Hall Station
    4 min walk
  • Seoul Station
    19 min walk
  • Gimpo Intl. Airport (GMP)
    48 min drive

Restaurants

  • La Seine
    10 min walk
  • 적당
    4 min walk
  • La Cantina
    3 min walk
  • 페닌슐라 라운지&바
    2 min walk
  • VIP참치
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 5:00 AM to 10:00 PM at scheduled times
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (KRW 30,000 per stay)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KRW 63,200 for adults and KRW 32,000 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe

Things to do

  • Golf driving range
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)

More

  • 38 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
The property’s sauna, swimming pool, and golf area are closed on the last Monday of every month.
Disposable personal items, such as toothbrushes and razors are available at the minibar (surcharge).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 60500.0 per day
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 63200 for adults and KRW 32000 for children
  • Airport shuttle fee: KRW 18000 per person (one-way)
  • Airport shuttle fee per child: KRW 12000 (one-way), (from 6 to 12 years old)
  • Valet parking fee: KRW 30000 per stay
  • Rollaway bed fee: KRW 60500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 13 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does THE GRAND LOTTE SEOUL - 더그랜드롯데 서울 have a pool?

Yes, this property has an indoor pool.

Is THE GRAND LOTTE SEOUL - 더그랜드롯데 서울 pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at THE GRAND LOTTE SEOUL - 더그랜드롯데 서울?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at THE GRAND LOTTE SEOUL - 더그랜드롯데 서울?

Check-out is at 11:00 AM.

Does THE GRAND LOTTE SEOUL - 더그랜드롯데 서울 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 5:00 AM–10:00 PM at scheduled times. A fee of KRW 18000 per person applies.

Where is THE GRAND LOTTE SEOUL - 더그랜드롯데 서울 located?

Located in Myeong-dong, this luxury hotel is within a 10-minute walk of Seoul City Hall, Myeongdong Street, and Namdaemun Market. Cheonggyecheon and Insa-dong are also within 10 minutes. City Hall Station and Euljiro 1-ga Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

THE GRAND LOTTE SEOUL - 더그랜드롯데 서울 Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1721 out of 2291 reviews
Rating 8 - Good. 364 out of 2291 reviews
Rating 6 - Okay. 121 out of 2291 reviews
Rating 4 - Poor. 46 out of 2291 reviews
Rating 2 - Terrible. 39 out of 2291 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location and great housekeeping staff.
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and super delicious breakfast buffet everything you want to best place in the whole universe😀
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious hotel in the centre of Seoul close to Lotte department store with an amazing bar and pool
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room’s fantastic and staff are lovely. Breakfast is well worth it
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a true 5-star hotel that fully deserves its rating. It features a lovely lobby, beautiful rooms, and is exceptionally clean. Additionally, it is conveniently located close to all the action.
Stayed 5 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel! The staff were very friendly, helpful, and welcoming. The room was clean and comfortable, and the location was very convenient. I really enjoyed my stay and would definitely come back again!
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel made me happy. Very big hotel. Clean and clean hire as snow. There is an elevator from the hotel that takes you to the mall. Love it. Will do it again
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Great restaurants, fitness, spa, pool, even a golf sim facility. This has it all
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible stay! The breakfast was amazing, the service was excellent, and our room was beautiful, comfortable, and very clean. The staff made the entire experience feel welcoming and luxurious. This was my first trip to Asia, and staying here made the experience even more special. I would absolutely stay here again and highly recommend it, especially if you’re looking for a luxury experience.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never write reviews, but this hotel is probably one of the best hotels I’ve stayed world wide! In a busy city of Myeongdong, it provided such a calm, tranquil atmosphere. Everyone was very helpful and sweet. I don’t think I could ever stay anywhere else. Thank you for making our stay so comfortable!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wife and I had a wonderful stay in a spacious, quiet, clean, elegantly designed and very comfortable room with large windows overlooking the city. Staff were consistently helpful. Breakfast at both restaurants are excellent. The lobby space is beautiful. The hotel location is perfect. We are grateful to the staff and want to acknowledge the person who checked us in, our housekeeper, the bell desk and breakfast staff - thank you for a memorable stay.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, beautiful room, close to food court and restaurants, shops, and cafes. Excellent gym and sauna. Floor outside can be very slippery when wet, so need to be extra careful.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding experience. The staff were extremely friendly and helpful. The cleanliness of the room and all the hotel areas was perfection. The room felt very luxurious and had plenty of space for all our luggage without being at all cluttered. The location was ideal as it was connected to a wonderful high-end department store and had an expansive food court with dozens of incredibly tasty food options. There was also a complete grocery store for those that would rather compose their own meals. My wife and I had an exceptional experience and we look forward to our next visit. Highly recommend to anyone wanting a memorable visit to Seoul.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is unbeatable - just steps from the subway, close to major tourist attractions in Myeongdong, and right next to a huge department store. The staff are incredibly accommodating, genuinely welcoming, and speak excellent English, making every interaction effortless and pleasant. Our room in the Executive Tower was in excellent condition and our city view was amazing. This is the first hotel I’ve stayed at that truly lives up to the VIP Access expectations. From the outstanding service to the fantastic location, everything exceeded my expectations. I highly recommend it to anyone visiting the area.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Top notch hotel. Excellent staff. Highly recommend.
Stayed 8 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding! Staff are very courteous. Room/linen- sheets -towels/ smell of the room/amenities/are all excellent. Only one suggestion: There’s two bathrobe - good quality, however, I recommend to make the other bathrobe bigger than the other one- for man size. My husband was not able to use it as it was small for him. Overall - excellent!!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Staff are friendly they upgraded us since the door key was not working. Location is convenient to shopping.
Stayed 10 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the jacuzzi in the hotel swimming pool room.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were people to open your uber doors. The lounge was great to grab a bite. The breakfast buffet was great! The staff was attentive and helpful!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Grand Lotte Hotel. The staff was very attentive and helpful throughout our visit, from arrival and checkout to holding our bags before departure. The hotel was exceptionally clean and well maintained. We especially appreciated the unexpected upgrade to a newly remodeled room in the main tower. The room was beautifully done and very comfortable. The buffet had an excellent variety for both breakfast and dinner and was very accommodating to our family. The housekeeping staff on our floor was also incredibly attentive and made sure we had everything we needed. Overall, we had a great experience and would happily stay here again.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Absolutely excellent service and staff. Wonderful room with Namsan Tower view. Rooftop bar is gorgeous. Elegant, sophisticated, classy.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great . Very nice hotel , staff was great. We will come back .
Stayed 11 nights in Jun 2026