Verified review
2/10 Terrible
Tsz Tung
Aug 29, 2026
Disliked: Cleanliness, staff & service
I strongly advise everyone to avoid booking this property. My stay here was an absolute nightmare from start to finish.
1. Poor Location: The hotel is NOT located in the main central area of Dongdaemun and is far from the nearest metro station.
2. Terrible Hygiene: The bathroom had a serious bug problem.
3. Major Safety Concerns: Someone pressed my doorbell in the middle of the night. To make matters worse, the door had no peep hole and no door security chain, making it impossible to see who was outside or secure the room from the inside. As a solo traveler, I felt completely terrified and unsafe.
4. Non-Existent Customer Support: When these issues occurred, I tried contacting the hotel immediately, but they completely ignored me. Even Expedia’s customer service couldn't reach them! Because of this, Expedia had to transfer me to another hotel the next day.
5. Extremely Rude Host: Instead of apologizing, the hotel sent two messages the next day with an unbelievably rude and offensive tone. They refused to take responsibility, accused me of "making trivial nitpicks," and insultingly suggested that my personal belongings brought the bugs in.
Do not waste your money or risk your safety staying here.


Tsz Tung
Stayed 5 nights in Aug 2026

























































































