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The Shilla Jeju

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Photo gallery for The Shilla Jeju

A resort with a large swimming pool, multiple lounge areas, and a view of the ocean. - The Shilla Jeju (Seogwipo)
Creator video - submitted by Explore Bluegreenland
A modern hotel lobby with a reception desk, seating area, and a large window providing natural light. - The Shilla Jeju (Seogwipo)
A hotel room with a large bed, two bedside tables, a chair, and a balcony with a view. - The Shilla Jeju (Seogwipo)
A rooftop lounge with a fire pit, wicker furniture, and a view of the building's balconies. - The Shilla Jeju (Seogwipo)
Luxury
5.0 star property
9.4

Exceptional

Seaside sanctuary with heated pools

Elegant gardens lead to a serene ocean view, creating an atmosphere of peaceful luxury. The outdoor pool—considered Korea's best—hosts nightly performances until midnight. Families enjoy a dedicated kids' space with animal feeding and crafts, while adults can reserve separate pool areas.

Popular amenities

  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 39 of 39 rooms

View all photos for Standard Twin Mountain

A hotel room with two beds, a balcony with a view, a desk with a TV, and a chair.

Standard Twin Mountain

7.2 out of 10
Good
(7 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Corner Suite Mountain

A bedroom with a four-poster bed, a bedside table, a bench, a chair, and a TV.

Corner Suite Mountain

  • Mountain view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Pacific Deluxe Suite Garden

A hotel room with a bed, two white sofas, a wicker chair, a wooden table, and a patterned rug.

Pacific Deluxe Suite Garden

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Double Mountain

A bedroom with a large bed, a desk, a chair, and a balcony with a view of greenery.

Standard Double Mountain

9.6 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Family Twin Mountain

A hotel room with two beds, a TV, a desk, and a balcony with a view of greenery.

Deluxe Family Twin Mountain

8.4 out of 10
Very good
(8 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free wired internet

View all photos for Standard Twin Garden

A hotel room with two beds, a balcony with a view, a desk with a TV, and a chair.

Standard Twin Garden

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Double Garden

A bedroom with a large bed, a desk, a chair, and a balcony with a view of greenery.

Standard Double Garden

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Premier Double Ocean

A hotel room with a large bed, a desk, a chair, a small table, and a balcony with a view.

Premier Double Ocean

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Double Ocean

A balcony with wicker furniture overlooking a pool and ocean view.

Deluxe Double Ocean

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Terrace Double Garden

A hotel room with a large bed, a TV, a wooden cabinet, a small table with a plant, and a sliding door to a balcony.

Standard Terrace Double Garden

9.0 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Futon
  • Free wired internet

View all photos for Premier Double Mountain

A hotel room with a large bed, a desk, a chair, a small table, and a TV.

Premier Double Mountain

9.8 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Double Mountain

A bedroom with a large bed, a desk, a chair, and a balcony with a view of greenery.

Deluxe Double Mountain

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Terrace Family Twin Garden

A hotel room with two beds, a TV, a desk, and a window with a view of greenery.

Standard Terrace Family Twin Garden

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Futon
  • Free wired internet

View all photos for Premier Suite Garden

A neatly made bed with a checkered headboard, two bedside lamps, and a wall with a striped pattern.

Premier Suite Garden

  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Suite Mountain

A hotel room with a large bed, a TV, a dresser, a balcony with a view of the mountains, and a dining area with a table and chairs.

Superior Suite Mountain

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Twin Mountain

A hotel room with two beds, a balcony with a view, a desk with a TV, and a chair.

Deluxe Twin Mountain

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Family Twin Ocean View

A hotel room with two beds, a TV, a desk, and a balcony with a view of greenery.

Deluxe Family Twin Ocean View

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free wired internet

View all photos for Deluxe Family Twin Garden View

A hotel room with two beds, a TV, a desk, and a balcony with a view of greenery.

Deluxe Family Twin Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free wired internet

View all photos for [FAMILY DELIGHTS] Deluxe Family Twin Mountain View

A hotel room with two beds, a TV, a desk, and a balcony with a view of greenery.

[FAMILY DELIGHTS] Deluxe Family Twin Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free wired internet

View all photos for [FAMILY DELIGHTS] Deluxe Family Twin Ocean View

A hotel room with two beds, a TV, a desk, and a balcony with a view of greenery.

[FAMILY DELIGHTS] Deluxe Family Twin Ocean View

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free wired internet

View all photos for [FAMILY DELIGHTS] Deluxe Family Twin Garden View

A hotel room with two beds, a TV, a desk, and a balcony with a view of greenery.

[FAMILY DELIGHTS] Deluxe Family Twin Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free wired internet

View all photos for [FAMILY DELIGHTS] Standard Terrace Family Twin Garden

A hotel room with two beds, a TV, a desk, and a window with a view of greenery.

[FAMILY DELIGHTS] Standard Terrace Family Twin Garden

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Futon
  • Free wired internet

View all photos for [A Taste of the Poolside Bar] Deluxe Double Mountain +Jjamppong & 2 Draft Beers+BF or Lunch (Min 2N)

A bowl of seafood soup with a glass of beer on a table by a pool.

[A Taste of the Poolside Bar] Deluxe Double Mountain +Jjamppong & 2 Draft Beers+BF or Lunch (Min 2N)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for [A Taste of the Poolside Bar] Deluxe Twin Mountain + Jjamppong & 2 Draft Beers +BF or Lunch (Min 2N)

A bowl of seafood soup with a glass of beer on a table by a pool.

[A Taste of the Poolside Bar] Deluxe Twin Mountain + Jjamppong & 2 Draft Beers +BF or Lunch (Min 2N)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for [A Taste of the Poolside Bar] Deluxe Double Ocean+Jjamppong&2 Draft Beers+Breakfast or Lunch(Min 2N)

A bowl of seafood soup with a glass of beer on a table by a pool.

[A Taste of the Poolside Bar] Deluxe Double Ocean+Jjamppong&2 Draft Beers+Breakfast or Lunch(Min 2N)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for [A Taste of the Poolside Bar] Standard Terrace Double Garden +Jjamppong&2 Beers+BF or Lunch (Min 2N)

A bowl of seafood soup with a glass of beer on a table by a pool.

[A Taste of the Poolside Bar] Standard Terrace Double Garden +Jjamppong&2 Beers+BF or Lunch (Min 2N)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Futon
  • Free wired internet

View all photos for [A Taste of the Poolside Bar] Premier Double Mountain +Jjamppong & 2 Draft Beers +BFor Lunch(Min 2N)

A bowl of seafood soup with a glass of beer on a table by a pool.

[A Taste of the Poolside Bar] Premier Double Mountain +Jjamppong & 2 Draft Beers +BFor Lunch(Min 2N)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Royal Suite - Breakfast/lunch for 4, welcome treat, express check-in, pickup/drop-off (pre-arranged)

A hotel room with a bed, a television, a balcony with a view, and a seating area.

Royal Suite - Breakfast/lunch for 4, welcome treat, express check-in, pickup/drop-off (pre-arranged)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Futon
  • Free wired internet

View all photos for Presidential Suite - Breakfast/lunch for 4, treat, express check-in, pickup/dropoff (pre-arranged)

A spacious living room with a fireplace, comfortable seating, and a large TV.

Presidential Suite - Breakfast/lunch for 4, treat, express check-in, pickup/dropoff (pre-arranged)

  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for [Only For Foreigner_Passport required] Premier Double Ocean + 1 Olive young 70,000 won gift card

A balcony with wicker furniture overlooking a pool and ocean view.

[Only For Foreigner_Passport required] Premier Double Ocean + 1 Olive young 70,000 won gift card

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for [Only For Foreigner_Passport required] Corner Suite Mountain + 1 Olive young 70,000 won gift card

A bedroom with a four-poster bed, a bedside table, a bench, a chair, and a TV.

[Only For Foreigner_Passport required] Corner Suite Mountain + 1 Olive young 70,000 won gift card

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for [Only For Foreigner_Passport required] Superior Suite Mountain + 1 Olive young 70,000 won gift card

A hotel room with a large bed, a TV, a dresser, a balcony with a view of the mountains, and a dining area with a table and chairs.

[Only For Foreigner_Passport required] Superior Suite Mountain + 1 Olive young 70,000 won gift card

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for [Only For Foreigner_Passport required] Premier Suite Garden + 1 Olive young 70,000 won gift card

A neatly made bed with a checkered headboard, two bedside lamps, and a wall with a striped pattern.

[Only For Foreigner_Passport required] Premier Suite Garden + 1 Olive young 70,000 won gift card

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for [Only For Foreigner Passport required]Pacific Deluxe Suite Garden+1 Olive young 70,000 won gift card

A hotel room with a bed, two white sofas, a wicker chair, a wooden table, and a patterned rug.

[Only For Foreigner Passport required]Pacific Deluxe Suite Garden+1 Olive young 70,000 won gift card

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for [Only For Foreigner_Passport required] Presidential Suite + 1 Olive young 70,000 won gift card

A spacious living room with a fireplace, comfortable seating, and a large TV.

[Only For Foreigner_Passport required] Presidential Suite + 1 Olive young 70,000 won gift card

  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for [Only For Foreigner_Passport required] Royal Suite + 1 Olive young 70,000 won gift card

A hotel room with a bed, a television, a balcony with a view, and a seating area.

[Only For Foreigner_Passport required] Royal Suite + 1 Olive young 70,000 won gift card

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Futon
  • Free wired internet

DOUBLE CAPACITY 2

  • Sleeps 4
  • Free wired internet

DOUBLE DELUXE CAPACITY 2

  • Sleeps 4
  • Free wired internet

DOUBLE GARDEN VIEW CAPACITY 2

  • Sleeps 4
  • Free wired internet

About the neighborhood

Located by the ocean, The Shilla Jeju is in Jungmun neighborhood and is connected to the convention center. Jeju International Peace Center and Nakcheon-ri Nine Rituals Village are local landmarks, and some of the area's activities can be experienced at Jungmun Golf Club and Ripley's Believe It or Not Museum. Traveling with kids? Consider Jeju Shinhwa World and Seogwipo Astronomical Science & Culture Center. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with horse riding. Visit our Seogwipo travel guide
View more Resorts in Seogwipo
Map
75, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island, 697-130

What's nearby

  • A coastal landscape with a beach, ocean, and hills during sunset.
    Jungmun Saekdal Beach
    4 min walk - 0.3 miles
  • A teddy bear wearing a floral shirt sitting at a table with a yellow telephone.
    Jeju Teddy Bear Museum
    16 min walk - 0.9 miles
  • A colorful building with a large gear and a sign that reads "Believe in You".
    Ripley's Believe It or Not Museum
    18 min walk - 1.0 mile
  • Jungmun Golf Club
    12 min walk - 0.7 miles
  • Yeomiji Botanical Garden
    2 min drive - 0.6 miles

Getting around

  • Jeju Intl. Airport (CJU)
    54 min drive

Restaurants

  • 더 파크뷰 (The Parkview)
    8 min walk
  • Starbucks
    15 min walk
  • Bake Make Roast
    10 min walk
  • Club Lounge
    9 min walk
  • 아리아
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: KRW 80,000 for adults and KRW 40,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Badang
  • Hinode
  • Poolside Bar
  • The Parkview

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby bath
  • Children's club (surcharge)
  • Children's dinnerware
  • Children's pool
  • High chair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 48400.0 per day

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 80000 for adults and KRW 40000 for children
  • Rollaway bed fee: KRW 48400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Toothbrushes and toothpaste are available for surcharge.
Children under 130 centimeters must wear a life jacket in the pool and be accompanied by an adult.
Guests under 19 years old are not allowed in the adult pool. Petit cabanas are only available by advance reservations.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does The Shilla Jeju have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

Is The Shilla Jeju pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at The Shilla Jeju?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Shilla Jeju?

Check-out is at 11 AM.

Where is The Shilla Jeju located?

This family-friendly Seogwipo resort is located by the ocean, within a 15-minute walk of Jungmun Golf Club, Ripley's Believe It or Not Museum, and Jungmun Saekdal Beach. Yeomiji Botanical Garden and Jeju Teddy Bear Museum are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Shilla Jeju Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 804 out of 1001 reviews
Rating 8 - Good. 124 out of 1001 reviews
Rating 6 - Okay. 42 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Has one of the best breakfast buffets, staff is friendly and the cleaning staff come by the room twice a day. Service is very quick and prompt. Cannot ask for anything more.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Service was top notch! Room was checked and straightened multiple times a day. Comfy bed with excellent bathroom amenities.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staffs
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and accommodations.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Clean room and friendly staff. Definitely a five-star accommodation. The lunch buffet was excellent. Will come back.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Staff, overall service is excellent. Food, hotel itself, location and the garden. All was very very good.
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is a bit dated and showing its age. For the price they don't include much with the room. Beds for the pool are extra cost. Basically everything is going to cost an extra fee. The breakfast was expensive and not worth the price. The hotel is very expensive and not worth the price. They seem to be obsessed with squeezing every penny out of every guest as much as possible. And we had to wait in line to check out. Not a great stay. The facilities are not so good that they live up to the price. The hotel could definitely use a remodel. We won't stay here again.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent and very curated venue, wonderful view and extremely kind and careful staff.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
All staff was super friendly and prompt! I loved the whole property especially the view!
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay at JEJU Shilla. All the staff were very friendly and helpful. Rooms were clean and hotel amenities were awesome and convenient. They had beautiful hiking/ walking path that led to a beach and it was absolutely beautiful. I would definitely stay there again!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large rooms. The staff was super gracious and friendly.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We return for a 30-year wedding anniversary trip as we honeymooned here 30 years ago. It was a great nostalgic moment to return to place where we started our family. Amazing service in 2 weeks in Korea traveling the country, I would say Sheila is still our favorite Hotel and comfort and elegance. Only thing is I think they could do better with air circulation to deal with humidity. I noticed everywhere I went in Korea seems to be humid but I also believe that's the experience of all foreigners would travel in Korea where somewhat of a normal way of life but I do expect air conditioners to be crisp and without humidity. Other than that everyone has been amazing and the employees and the staff definitely are above and beyond and cream of the crop. Thank you for an amazing stay and service.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hiking trail connect to sea and comfort
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Signage could be more helpful along with a map of the trails. There was live music at the pool and it was awfully loud. Staff was exceptional.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location... Property is very well maintained. Fabulous amenities. Definitely better than 5 star - should be 7 star at least!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Jeju Island's best hotel. It was a great experience. It has a traditional and slightly old-fashioned feel, but it was wonderful.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Really disappointing!

We stayed for 3 nights in April. The hotel is a little run down. The restaurants are not good enough for a 5 star hotel. Both the Korean and Japanese restaurants are average at best. The ambience is terrible. The food ok. We are a family of vegetarians, at the Korean restaurant we were served a side with prawns in and a chicken soup. I find this absolutely not acceptable. The dinner was a vegetarian set menu. Not sure I would stay here again.
Stayed 3 nights in Apr 2025
Verified review

2/10 Terrible

Liked: Staff & service, amenities
Disliked: Cleanliness
We chose to stay at the five-star Shilla Hotel for 2 nights as a special trip with my parents. While we appreciated the very friendly service, there were significant issues with cleanliness. We witnessed very small bugs crawling on the towels, and despite having the room cleaned the next day, the same issue persisted. The room, including the bathroom, seemed quite old, with small holes in various places through which the bugs appeared to be entering.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay for family
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough good throngs about this hotel. It was family friendly but also good for chill wellness girls trips and couples. I would highly recommend
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when I come to Jeju. Can't complain. Clean room and friendly stsff all the time.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I like everything of the hotel. It’s one of the best hotel in Korea.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shilla Jeju is a truly excellent hotel, but what impressed me most wasn’t the design or the facilities it was the staff. Every single team member was outstanding. Polite, attentive, and genuinely warm in a way that went well beyond what I’d expect. I travel often to Europe and the US and have stayed at many hotels along the way, but honestly the service here was better than anything I’ve experienced at hotels in either region. The management really should look after these people they absolutely deserve a raise. Hotels like this are only as good as the team running them, and Shilla Jeju has clearly got something special. Would happily return.
Stayed 4 nights in May 2026