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Hotel Metropolitan Sendai East

Property class: 4

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Photo gallery for Hotel Metropolitan Sendai East

A modern hotel room with a large bed, a sofa, and a TV. The room has a city view through large windows. - Hotel Metropolitan Sendai East (Sendai)
A modern living room with a sofa, coffee table, and TV, featuring a city view through large windows. - Hotel Metropolitan Sendai East (Sendai)
A restaurant with a long dining area, multiple tables, and chairs. - Hotel Metropolitan Sendai East (Sendai)
A modern hotel with multiple floors, a prominent entrance, and a visible parking area. - Hotel Metropolitan Sendai East (Sendai)
A modern hotel lobby with a central seating area, a decorative wooden sculpture, and a high ceiling with recessed lighting. - Hotel Metropolitan Sendai East (Sendai)
You can look forward to a hair salon, dry cleaning/laundry services, and a bar at Hotel Metropolitan Sendai East. The on-site Fusion cuisine restaurant, FOREST KITCHEN, offers breakfast, lunch, dinner, and light fare. Free in-room WiFi and a business center are available to all guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Wide Single Room, Non Smoking (East)

A hotel room with a large bed, a desk, a chair, a small table, and a TV.

Wide Single Room, Non Smoking (East)

9.2 out of 10
Wonderful
(101 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Double Room, Non Smoking (East)

A hotel room with a large bed, a desk, a chair, a small table, and a large window with curtains.

Superior Double Room, Non Smoking (East)

9.2 out of 10
Wonderful
(17 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Twin Room, Non Smoking (East)

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Standard Twin Room, Non Smoking (East)

9.8 out of 10
Exceptional
(10 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Superior Twin Room, Non Smoking (East)

A modern hotel room with a large bed, a sofa, a desk, and a TV.

Superior Twin Room, Non Smoking (East)

9.6 out of 10
Exceptional
(10 reviews)
  • 34 sq m
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Premier Double Room, 1 King Bed, Non Smoking (East)

A modern hotel room with a large bed, a sofa, a small round table, and a desk.

Premier Double Room, 1 King Bed, Non Smoking (East)

9.6 out of 10
Exceptional
(10 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room, Non Smoking (East)

A modern hotel room with a large bed, a sofa, a TV, and a city view through the windows.

Deluxe Twin Room, Non Smoking (East)

9.4 out of 10
Exceptional
(3 reviews)
  • 49 sq m
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Premier Suite, Non Smoking (East)

A modern hotel room with a large bed, a sofa, and a TV. The room has a city view through large windows.

Premier Suite, Non Smoking (East)

  • 91 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Superior Triple Room, Non Smoking (34sqm, East)

A hotel room with two beds, a sofa, a small table, a desk, and a TV.

Superior Triple Room, Non Smoking (34sqm, East)

9.6 out of 10
Exceptional
(11 reviews)
  • 34 sq m
  • Sleeps 3
  • 2 Large Twin Beds
  • Free wired internet

About the neighborhood

Located in Downtown Sendai neighborhood, Hotel Metropolitan Sendai East is connected to a shopping center. Sendai Anpanman Children's Museum & Mall and Aoba-dori Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jozenji-dori Avenue and Tsutsujigaoka Park. Looking to enjoy an event or a game while in town? See what's happening at Sekisui Heim Super Arena or Sendai Sunplaza Hall. Guests appreciate the hotel's convenience to public transportation: Hirose-dori Station is 11 minutes by foot and Itsutsu-Bashi Station is 13 minutes. Visit our Sendai travel guide
Map
1-1-1 Chuo, Aoba-ku, Sendai, Miyagi-ken, 980-8487

What's nearby

  • Sendai City Tourist Information Center
    3 min walk - 0.2 miles
  • Asaichi Morning Market
    6 min walk - 0.4 miles
  • Sendai Ginza Street
    7 min walk - 0.4 miles
  • Sendai Anpanman Children's Museum & Mall
    9 min walk - 0.5 miles
  • Nishikicho Park
    12 min walk - 0.7 miles

Getting around

  • Sendai Station
    1 min walk
  • Hirose-dori Station
    11 min walk
  • Sendai Airport (SDJ)
    43 min drive

Restaurants

  • Humming Meal Market
  • みのりカフェ
    2 min walk
  • 奥州ろばた センダイエキ天海
    5 min walk
  • Starbucks
  • DUMBO PIZZA FACTORY仙台
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • FOREST KITCHEN

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Barbecue grill

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 15 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 6000 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 per person
  • Self parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 6000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Is Hotel Metropolitan Sendai East pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Hotel Metropolitan Sendai East?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Metropolitan Sendai East?

Check-out is at 11:00 AM.

Where is Hotel Metropolitan Sendai East located?

Located in Downtown Sendai, this hotel is within a 10-minute walk of Aoba-dori Avenue, Asaichi Morning Market, and Sendai City Tourist Information Center. AER Observation Terrace and Sendai Ginza Street are also within 10 minutes. Sendai Station is only a 2-minute walk and Hirose-dori Station is 11 minutes.

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Reviews

Hotel Metropolitan Sendai East Reviews

9.4

Exceptional

9.6

Cleanliness

10

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 741 out of 1001 reviews
Rating 8 - Good. 204 out of 1001 reviews
Rating 6 - Okay. 37 out of 1001 reviews
Rating 4 - Poor. 7 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and reasonable price Calm and Clean
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, restaurants and food options available, shopping areas nearby. Lobby available for drinks, nice touch!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean and tidy rooms, very comfortable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location !
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay. There are plenty of places to shop and eat near this hotel and easy access to JR station.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I've stayed here and it was wonderful. I love being in the station, close to the train lines and great restaurants. The room was spacious for two people and very clean. We were lucky to be on a floor with the laundry machine and didn't have to fight to use it, but there was only 1 machine on the floor so watch out. Great place, will probably always stay here when in Sendai.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel as very clean and nice for the price. Staff was helpful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient (just above the train station), gorgeous rooms - clean, spacious, nice layout, nice view! A very cool lounge, gym and plenty restaurants and shopping options in walking range! Definitely recommend! Would stay here again in a heartbeat
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife is a Sendai native so we come twice a year on average and have stayed in many hotels. This was hands down our favorite stay to date. The location is fantastic, incredibly convenient with all the shopping including retail, restaurants, pharmacy, grocery and atms including two 7/11 ATM floor two at the bottom of the elevator just around the corner for US visitors. You do not have to leave shelter to get to all trains and most subways. The hotel room itself was amazing, great views, comfortable beds and a great bathroom with a jetted tub on the premium room we booked that was a nice improvement for us over the public baths some hotels offer. The lounge was great for relaxing and getting a free coffee. The staff were all polite and offered excellent service, room service requests for amenities were almost Mr. Deeds fast lol, if you know you know. This will be our one and only from now on when visiting family in Sendai. Thank you for an incredible stay.
Stayed 12 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always clean and kind staffs
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The convienient location and very new hotel! Stuff were very nice.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Clean room, good amenities
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, helpful staff, and convenient location.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sendai Metropolitan East is an excellent hotel I've stayed at numerous times and plan on staying there again. It is extremely convenient -- right at the main Sendai Japan Rail station -- but the hotel rooms are quiet (and very clean). There is also an excellent shopping area at the station as well as many excellent restaurants for all price ranges. The breakfast is reasonably priced and generally quite good but could use a wider selection of breads. All told, I give this hotel the highest recommendation.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
A little bit more bigger room than the other one before ,but the hotel is in a perfect location,incredible mall
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so grateful that the hotel is situated right at the Sendai JR station with direct access. It was a rainy day and our original plan was unfortunately scraped. We were still able to enjoy many great food and shopping right there without getting soaked in the rain. Hotel was clean and well-equipped, particularly appreciated the free soft drinks at the lounge!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at Hotel Metropolitan Sendai East. One of the hotel's biggest advantages is its outstanding location directly connected to JR Sendai Station, making it incredibly convenient for travel, sightseeing, and getting around the city. There are countless restaurants and dining options nearby, offering everything from local specialties to international cuisine. The hotel is also within easy walking distance of shopping centers and many attractions in and around the station area, making it a perfect base for exploring Sendai. The room was clean, comfortable, and well-maintained, providing a relaxing place to unwind after a day of sightseeing. The hotel facilities were modern and well-kept, which made the stay even more enjoyable. What truly stood out was the friendly and welcoming staff. Everyone I encountered was courteous, professional, and eager to help, making the overall experience smooth and pleasant. I highly recommend Hotel Metropolitan Sendai East for its excellent location, easy access to dining and shopping, clean accommodations, and exceptional hospitality. I would gladly stay here again on my next visit to Sendai.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & tidy, Good Customer Service. Extremely Good Location. Highly recommended!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean and excellent location
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location close to restaurant and department stores.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Just next to Sendai JR station east exit.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and excellent service.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Highly recommended. The location was so convenient. Despite literally being connected to the Sendai station, the room was super quiet and comfortable.
Stayed 3 nights in Dec 2025