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Hotel Cetina Palacio Ayala Berganza.

Property class: 4

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Photo gallery for Hotel Cetina Palacio Ayala Berganza.

A lobby with a reception desk, patterned tiles, a chandelier, and a staircase leading to another area. - Hotel Cetina Palacio Ayala Berganza. (Segovia)
A courtyard with outdoor seating, a palm tree, and a building entrance. - Hotel Cetina Palacio Ayala Berganza. (Segovia)
A modern lobby with a brick wall, a green upholstered chair, and a potted plant. - Hotel Cetina Palacio Ayala Berganza. (Segovia)
A restaurant with a bar area, multiple tables and chairs, and a variety of food items displayed on shelves. - Hotel Cetina Palacio Ayala Berganza. (Segovia)
A spacious bedroom with a large bed, a sofa, and a small table. - Hotel Cetina Palacio Ayala Berganza. (Segovia)
Take advantage of a terrace, a garden, and a fireplace in the lobby at Hotel Cetina Palacio Ayala Berganza.. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and two framed pictures on the walls.

Standard Room

9.6 out of 10
Exceptional
(32 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

A bedroom with a large bed, a sofa, a small table, and a chair.

Superior Room

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Room

A bedroom with a sloped ceiling, a large bed with white bedding and two yellow pillows, two bedside lamps, a wooden bench, and a green upholstered chair.

Executive Room

  • 85 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Room

A four-poster canopy bed with white bedding and yellow pillows, a wooden wardrobe, and a small round side table with a lamp.

Junior Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a large bed, a desk, and a chair.

Deluxe Room

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 1 Bedroom

A hotel room with a bed, a sofa with yellow cushions, a mirror, a window with curtains, and a wooden door.

Family Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE

  • Sleeps 4
  • Free WiFi

DOUBLE STANDARD

  • 25 sq m
  • Sleeps 4
  • 4 Large Twin Beds or 4 Large Twin Beds and 8 King Beds
  • Free WiFi

About the neighborhood

Located in Segovia, Hotel Cetina Palacio Ayala Berganza. is in the city center. The Beaks House and Aerodifusion Paseos en Globo en Segovia are local landmarks, and some of the area's attractions include Mirador de la Canaleja and Calle Real de Segovia. Royal Palace of La Granja Gardens and Laberinto are also worth visiting. Visit our Segovia travel guide
Map
Calle de las Carretas, 5, Segovia, Segovia, 40001

What's nearby

  • An ancient aqueduct with multiple arches, a paved square with people, and surrounding buildings.
    Segovia Aqueduct
    5 min walk - 0.3 miles
  • A historic cathedral with intricate spires and a large dome, surrounded by trees and parked cars.
    Plaza Mayor
    5 min walk - 0.3 miles
  • A historic cathedral with a tall bell tower, surrounded by a fortified city wall and lush greenery.
    Segovia Cathedral
    7 min walk - 0.4 miles
  • A historic castle with multiple towers and a fortified wall, surrounded by greenery and a clear sky.
    Alcazar of Segovia
    16 min walk - 0.9 miles
  • Casa de los Picos
    3 min walk - 0.2 miles

Getting around

  • Segovia Station
    9 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    82 min drive

Restaurants

  • Mesón de Cándido
    4 min walk
  • La Tropical
    3 min walk
  • Café Del Mercado
    3 min walk
  • Bar El cochifrito
    4 min walk
  • Haggen Acueducto 25
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per night)

Food and drink

  • Buffet breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children

Things to do

  • Stereo

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • 4 steps to reach entrance
  • No elevator

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 9:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 20 per night (919 ft away)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Cetina Palacio Ayala Berganza. pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Cetina Palacio Ayala Berganza.?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Cetina Palacio Ayala Berganza.?

Check-out is at noon.

Where is Hotel Cetina Palacio Ayala Berganza. located?

Located in the heart of Segovia, this hotel is steps from San Millan Church, San Clemente Church, and The Beaks House. Iglesia de Santa Columba and Mirador de la Canaleja are also within 5 minutes. Segovia Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Cetina Palacio Ayala Berganza. Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 199 out of 263 reviews
Rating 8 - Good. 46 out of 263 reviews
Rating 6 - Okay. 12 out of 263 reviews
Rating 4 - Poor. 3 out of 263 reviews
Rating 2 - Terrible. 3 out of 263 reviews

Reviews

Verified review

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and good location. Really enjoy the stay.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, great breakfast!
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Good location
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is within a quick 10 minutes walk to the aqueduct. Staff were friendly and helpful provide guidance to local parking and to sightseeing. Room was really spacious and comfortable.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and welcoming. Great Rooms. Great location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location. Rooms are nice size, with great bathrooms. breakfast is very delicious with lots of choice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location a 10 minute walk to the Aqueduct and a five minute walk to bus station. Spacious room, charming outdoor garden area, and very good breakfast. Lovely staff, especially Monika who was very helpful and an excellent asset to the property.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, with a sizable room, well appointed bathroom, coffee maker, minifridge and close to everything! Highly recommend!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Yuhki Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an amazing property close to all the tourist attractions. The only thing is the shower: the water pressure is not great and water temperature isn’t consistent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities
Staff was incredible, room was clean & beautiful & couldn’t recommend more
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well run medium sized hotel in a great location.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Lorette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, warm and welcoming. Room and bed very comfortable and perfect spot for walking to all the major spots in Segovia. Easy parking option. Breakfast room and bar lovely with a good selection. Very happy overall.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Highly recommend.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities
Great room and front desk employees were wonderful. The breakfast was terrific and well worth the price. Location was very good. Highly recommend this property.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely historic property with many charming touches. Comfy beds - even the twin bed in our triple room was a good bed. Air conditioning struggled but worked - after all this was at the height of the August heat. As stated, parking is offsite - a short walk away, not unusual in such an historic area. We were there for the Eclipse, and staff gifted all guests with a bag of popcorn, viewing glasses and a list of potential viewing sites as a surprise that morning. A slight upset - we came in at 11:03 from a long day of sight seeing, walking back from the parking deck, to find that the bar had closed up at 11, as posted, and couldn’t even get a can of beer from the bar. Fortunately there is a all purpose store with late hours a block or so away and we were able to get refreshments there. Overall a very beautiful and pleasant place to stay.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Friendly staff, good location. The young women who booked us in at the hotel was top notch and extremely helpful.
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Susana

Liked: Staff & service
Service was great in reception they were really nice and helpful. But cleanest of the room wasn’t great. We have some few episodes with lights going on and off. We found parking in the paying parking spot in the front of the hotel that was great but we were only staying one night. The hotel has a parking place but is not exactly in the hotel. The location of the hotel is great a walking distance to the “Aqueduct” and the “Alcazar”
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Claudiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel, within walking distance from the core part of the historic center of Segovia; and with a delicious breakfast buffet.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

AV

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay in Segovia! Wonderful hotel, junior suite is very nice, comfortable and clean. Friendly staff. Good breakfast. Recommended
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Maria

Liked: Cleanliness, staff & service, amenities
The staff and location were great - property lovely. The rooms were so heavily scented that we had to air them and leave for a while- and even on our return the scent was strong. Beds are very firm- not a great night’s sleep
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here; the room and bathroom were very spacious and clean and the bed was comfortable. It’s a short walk to all the sites in Segovia and the breakfast was excellent!
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great town

Very friendly very clean very comfortable. Extra nice desayuno. Very satisfied
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
A nice property in a central location
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
An excellent room: spacious, well appointed and comfortable.
Stayed 3 nights in Jun 2025