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Best Western Plus Genetti Wilkes Barre

Property class: 3

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Photo gallery for Best Western Plus Genetti Wilkes Barre

A modern hotel room with a large bed, a sitting area with a sofa, a glass-top coffee table, a large window with curtains, a flat-screen TV, and a bathtub with a shower. - Best Western Plus Genetti Wilkes Barre (Wilkes-Barre)
A hotel with a modern brick facade, a prominent 'Best Western PLUS' sign, and a well-maintained front garden with trimmed bushes and a street lamp. - Best Western Plus Genetti Wilkes Barre (Wilkes-Barre)
A banquet hall with round tables, black chairs with gold sashes, and a chandelier. - Best Western Plus Genetti Wilkes Barre (Wilkes-Barre)
A hotel room with a sofa, a table, a desk, a chair, a kitchen area, and a door. - Best Western Plus Genetti Wilkes Barre (Wilkes-Barre)
A spacious ballroom with a large chandelier, white tables, and a red carpet. - Best Western Plus Genetti Wilkes Barre (Wilkes-Barre)
Located close to F. M. Kirby Center for the Performing Arts and Chacko's Family Bowling Center, Best Western Plus Genetti Wilkes Barre provides a free breakfast buffet, laundry facilities, and a fireplace in the lobby. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a large bed, a desk with a computer, a TV, and a minibar.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(17 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Mobility Accessible King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite-1 King Bed, Non-Smoking, Hot Tub, Living Area, Board Table, Kitchenette, Wi-Fi

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a wooden headboard, a red carpet, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(55 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

A hotel room with a large bed, a desk with a chair, a bathroom with a bathtub, and a TV mounted on the wall.

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Hot Tub, City View

A modern hotel room with a large bed, a sitting area, a glass-top coffee table, a bathroom with a bathtub, and a vanity with a mirror.

Suite, 1 King Bed, Hot Tub, City View

10.0 out of 10
Exceptional
(1 review)
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside lamps, a desk with a chair, and a framed picture on the wall.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(36 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

A hotel room with a large bed, a desk with a chair, a bathroom with a bathtub, and a TV mounted on the wall.

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

A hotel room with two beds, a wooden headboard, a red carpet, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Wilkes-Barre, Best Western Plus Genetti Wilkes Barre is connected to the convention center. The area's natural beauty can be seen at Seven Tubs Natural Area and Frances Slocum State Park, while F. M. Kirby Center for the Performing Arts and Chacko's Family Bowling Center are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Mohegan Sun Arena at Casey Plaza. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails and rock climbing nearby. Visit our Wilkes-Barre travel guide
Map
77 E Market St., Wilkes-Barre, PA, 18701

What's nearby

  • F. M. Kirby Center for the Performing Arts
    2 min walk - 0.1 miles
  • River Common
    6 min walk - 0.4 miles
  • Luzerne County Courthouse
    11 min walk - 0.6 miles
  • Chacko's Family Bowling Center
    13 min walk - 0.7 miles
  • Dorothy Dickson Darte Center for the Performing Arts
    14 min walk - 0.8 miles

Getting around

  • Wilkes-Barre Scranton Intl. Airport (AVP)
    19 min drive

Restaurants

  • McDonald's
    7 min walk
  • Dunkin'
    4 min walk
  • Abide Coffe
    6 min walk
  • Rodano's
    3 min walk
  • Pronto Pizzeria
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (22,000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night, plus a deposit of USD 20.00 per day
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 14 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 20.00 per day
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 14 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Frequently asked questions

Does Best Western Plus Genetti Wilkes Barre have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Best Western Plus Genetti Wilkes Barre pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 20.00 per day and a fee of USD 20.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Genetti Wilkes Barre?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Genetti Wilkes Barre?

Check-out is at 11 AM.

Where is Best Western Plus Genetti Wilkes Barre located?

Located in the heart of Wilkes-Barre, this hotel is within a 15-minute walk of F. M. Kirby Center for the Performing Arts and Chacko's Family Bowling Center. Mohegan Sun Arena at Casey Plaza and Seven Tubs Natural Area are also within 6 mi (10 km).

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Reviews

Best Western Plus Genetti Wilkes Barre Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 626 out of 1006 reviews
Rating 8 - Good. 238 out of 1006 reviews
Rating 6 - Okay. 86 out of 1006 reviews
Rating 4 - Poor. 29 out of 1006 reviews
Rating 2 - Terrible. 27 out of 1006 reviews

Reviews

Verified review

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean staff was friendly parking was fine
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and decent accommodations with great location for my event I was attending
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel. Very cozy and staff were wonderful.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here when staying overnight in Wilkes Barre! Rooms are always clean and staff is always very friendly and accommodating!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was well maintained especially for an older facility. The entire facility was very clean and charming.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and parking. Clean room Friendly staff Close to restaurants
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Diane

Fantastic place to stay! On-site restaurant was excellent as well.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Hotel Lobby needs to be renovated. Decorative Wood Trim is split and dryrotted. Restaurant was permanently closed due to profitability reasons. Should look at turning that huge empty space into a profitable night club that would draw more customers to stay at the hotel. Pool was very clean and overall property was very clean. Staff were extremely friendly and helpful. Excellent downtown location close to restaurants and bars. Beds and pillows were very comfortable.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included with stay was good. Clean property and helpful staff.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Umair

Liked: Staff & service, amenities
Front desk staff was awesome.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Really clean room which I appreciate, nice breakfast and breakfast staff was very helpful, parking lot was fine , I had a very nice 2 night stay, thank you
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is extremely dated and not kept up. The photos on Expedia are deceiving. The lobby and our room smelled like cigarette smoke. The staff was friendly and the place was tidy. Breakfast was good.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, clean and comfortable room, delicious breakfast and central location. Highly recommend!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, good breakfast included, helpful staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent and staff was friendly
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Cynthia-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, pet friendly, great breakfast buffet and very friendly staff. Will stay here again!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities
Super clean, huge smart tv, comfortable bed, nice breakfast, excellent on site parking
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room - excellent breakfast buffet included
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, staff very friendly.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly convenient location if you’re attending an event at FM Kirby! Bed and pillows are comfy, breakfast is great with lots of variety, and staff are always so nice!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love as always the breakfast buffet and cant wait go swimming summer when i go alot
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, quick and easy check inn, great room.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Harold

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay and excellent service
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and facility but a bit outdated. Room was clean and the staff were great.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, Hotel was clean and staff was terrific.
Stayed 4 nights in Nov 2025