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OMO5 Otaru by Hoshino Resorts

3.0 star property
Mountain ski retreat with restaurant and bar/lounge

Choose dates to view prices

Located in the heart of the city center, OMO5 Otaru by Hoshino Resorts offers a welcoming base for travelers. Guests enjoy special skiing privileges with convenient shuttle service, can recharge at the on-site coffee shop or bar, and are just steps from the historic Otaru Canal.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Twin Room, Non Smoking

7.4 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Bidet
  • 25 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Triple Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
Separate bathtub and shower
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Room, Non Smoking

Superior King Room, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Superior King Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bathtub and shower
Private bathroom
Hair dryer
Deep soaking bathtub
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
1-6-31 Ironai, Otaru, Hokkaido, 047-0031

What's nearby

  • Otaru Canal - 1 min walk - 0.1 miles
  • Sakaimachi Street - 3 min walk - 0.2 miles
  • Otaru City General Museum Ungakan - 3 min walk - 0.2 miles
  • Otaru Music Box Museum - 15 min walk - 0.8 miles
  • Shin Nihonkai Ferry - 3 min drive - 1.3 miles

Getting around

  • Otaru Station - 8 min walk
  • Hoshimi Station - 25 min drive
  • Sapporo Okadama Airport (OKD) - 50 min drive

Restaurants

  • ‪ルタオ - ‬3 min walk
  • ‪小樽ビール 小樽倉庫No.1 - ‬5 min walk
  • ‪おたる政寿司 ぜん庵 - ‬4 min walk
  • ‪LeTao Canal Plaza - ‬2 min walk
  • ‪ISO - ‬3 min walk

About this property

OMO5 Otaru by Hoshino Resorts

Hotel near Otaru Canal
Consider a stay at OMO5 Otaru by Hoshino Resorts and take advantage of a coffee shop/cafe, laundry facilities, and a bar. Hit the slopes at this hotel offering a ski shuttle, ski lift privileges, and ski privileges. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-in, and a 24-hour front desk
  • Coffee/tea in the lobby, a vending machine, and an elevator
  • Coworking spaces, a water dispenser, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 92 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (JPY 1,000 per day)
  • Street parking available
  • Ski shuttle (surcharge)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 2,300 for adults and JPY 2,300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Ski equipment rentals
  • Ski lift privileges

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Coworking space

Accessibility

  • Elevator

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from November 17 2025 to November 18 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2300 for adults and JPY 2300 for children
  • Nearby parking fee: JPY 1000 per day(33 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

OMO5 Otaru by Hoshino Resorts Hotel
OMO5 Otaru by Hoshino Resorts Otaru
OMO5 Otaru by Hoshino Resorts Hotel Otaru

Frequently asked questions

Is OMO5 Otaru by Hoshino Resorts pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at OMO5 Otaru by Hoshino Resorts?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at OMO5 Otaru by Hoshino Resorts?

Check-out is at 11:00 AM.

Where is OMO5 Otaru by Hoshino Resorts located?

Located near the slopes, this Otaru hotel is in the city center and within a 5-minute walk of Nichigin-dōri, Otaru Canal, and Sakaimachi Street. Otaru Art Village and Stained Glass Museum are just steps away. Otaru Station is 8 minutes by foot and Minami-Otaru Station is 20 minutes.

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OMO5 Otaru by Hoshino Resorts Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 80 out of 153 reviews
Rating 8 - Good. 45 out of 153 reviews
Rating 6 - Okay. 14 out of 153 reviews
Rating 4 - Poor. 11 out of 153 reviews
Rating 2 - Terrible. 3 out of 153 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ching-Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are nice and good location to sightseeing spot.
Stayed 1 night in Aug 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice newly renovated and efficient room. First one for three that I see with 3 single beds
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and convenient
Stayed 1 night in May 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the smaller rooms we stayed at but staff was very friendly & informative.

10/10 Excellent

Johnny

Liked: Amenities, property conditions & facilities
Wonderbar
Stayed 1 night in Apr 2025

10/10 Excellent

Hooi Ping

Liked: Staff & service, amenities, property conditions & facilities
The location of the property is excellent and we love the breakfast.
Stayed 2 nights in Jun 2024

10/10 Excellent

Po Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to sightseeing area.
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2024

8/10 Good

shun fan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 2 nights in Aug 2023

10/10 Excellent

Katharine

Liked: Amenities
Convenient location and hip accommodation. We were so glad we got the breakfast, it was perfect price and spread. Would definitely book again!
Stayed 2 nights in Feb 2024

8/10 Good

Sui Yiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy and modern! Easy to get to the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, small hotel in a sleepy very small city. Otaru is absolutely fantastic. Amazing food, but don’t expect late nights out. Clean, comfortable room and a super helpful staff. Ski room was a nice feature. No free parking, but for a city, and it wasn’t too pricey. 1000 yen/night. The only thing it’s missing is an onsen, but there are a few public ones close by. We stayed here while skiing Kiroro; great small mountain. Both Otaru and Kiriro were perfect for a local feel and not having a western resort vibe. 👍
Stayed 3 nights in Mar 2025

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our time at OMO5. It’s in a great location and the staff provided great service.
Stayed 2 nights in May 2023

8/10 Good

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
The desk staff are very helpful to answer my questions. The hotel is near to many otaru attractions. Walkable to otaru station with my luggage. Maybe can provide free coffee to hotel guests?
Stayed 2 nights in Dec 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service
Disliked: Amenities
Location a bit far from station
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumb up for this hotel

Near to Otaru Canal . Staff was friendly and some able to do English speaking. Overall this hotel is worth to try
Stayed 1 night in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is an excellent base for Otaru - clean, modern, great breakfast, central and good value for money. Big bonus is having the Kiroro pickup/dropoff bus stop outside. Highly recommend.
Stayed 4 nights in Feb 2024

8/10 Good

Hoi Ying Shania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, yummy soba shop just nearby the hotel. Room is clean, staff is nice & helpful. Also, very nice breakfast place and delicious food at 3/F. But no onsen/ open bath in the hotel now. Have laundry at 2/F. The Parking next to the hotel always full, takes ~7 mins walking distance from another car park, 1000 yen per day, freely in & out
Stayed 1 night in Aug 2024

6/10 Okay

SU SU

We got normal hotel experience.
Stayed 1 night in Feb 2024

10/10 Excellent

Eng C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A littoral gem in Otaru

Hotel is within walking distance from the train station and close to the canal and many shopping streets. Rooms are really cosy with very comfortable bed and separate shower and toilet. Buffet breakfast, while not having a huge selection, food is of high quality and tasty. Like all Japanese hotels, the staff are so polite, friendly and helpful.
Stayed 2 nights in Jan 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room was new and clean. Food cuisines were delicious. The reception (a young lady) was pleasant and polite. The overall impression was great!
Stayed 2 nights in Aug 2023

10/10 Excellent

Keng Hoe

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the property, though it is a little bit small with two small kids. However the area was walkable and convenient with 2 conbini nearby.
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Amenities like shower cap essential for ladies was not available . Too few hangers for 2 persons . Like the pillows , not too soft . Good breakfast
Stayed 3 nights in Sep 2024

6/10 Okay

Hon Ming

Liked: Staff & service
Few restaurants open at night and not many cuisine variety.
Stayed 1 night in Jan 2024
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