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ibis Santo Andre

Property class: 3.5

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Photo gallery for ibis Santo Andre

A reception desk with a sign reading 'PRIORITY WELCOME' and 'ACCOR LIVE LIMITLESS' in a modern interior with pendant lighting. - ibis Santo Andre (Santo André)
A modern cafe interior with wooden tables and chairs, a reception desk, and large windows allowing natural light. - ibis Santo Andre (Santo André)
A conference room with rows of tables and chairs, a projector screen, and a whiteboard. - ibis Santo Andre (Santo André)
A bar area with shelves of liquor bottles, snack packets, and two bar stools. - ibis Santo Andre (Santo André)
A hotel room with a large bed, a television, and a window with curtains. - ibis Santo Andre (Santo André)
Take advantage of a garden, laundry facilities, and a bar at ibis Santo Andre. The on-site restaurant, IBIS KITCHEN, offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(32 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a window with curtains, and a wardrobe.

Standard Apartment, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (1 Double bed & 1 Child's bed)

A hotel room with a large bed, a television, and a window with curtains.

Standard Room (1 Double bed & 1 Child's bed)

7.2 out of 10
Good
(5 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Santo André is home to ibis Santo Andre. Paulista Avenue and Rua 25 de Marco are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ibirapuera Park. Looking to enjoy an event or a game? See what's going on at Interlagos Race Track or Nubank Parque. Visit our Santo André travel guide
Map
Avenida Industrial 885, Santo André, Sao Paulo, 09080-510

What's nearby

  • Mayor Celso Daniel Park
    1 min walk - 0.1 miles
  • Grand Plaza Shopping
    2 min walk - 0.1 miles
  • Rua Coronel Oliveira Lima
    14 min walk - 0.8 miles
  • Centro Cultural Antonio Chiarelli
    17 min walk - 0.9 miles
  • Santo Andre Dr. Octaviano Armando Gaiarsa Museum
    6 min drive - 2.0 miles

Getting around

  • Tamanduatei Station
    11 min drive
  • Santo Andre-Prefieto Celso Daniel Station
    13 min walk
  • São Paulo/Guarulhos Intl. Airport
    53 min drive

Restaurants

  • Mania de Churrasco Prime Steak House
    10 min walk
  • Bom Beef Burgers
    6 min walk
  • Cruzeiro's Bar
    3 min walk
  • Eat Asia
    7 min walk
  • Kopenhagen
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (BRL 24 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 58 for adults and BRL 29 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • IBIS KITCHEN

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 58 for adults and BRL 29 for children
  • Valet parking fee: BRL 24 per day
  • Pet fee: BRL 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 80.732.928/0069-98

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is ibis Santo Andre pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of BRL 50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for BRL 24 per day.

What time is check-in at ibis Santo Andre?

Check-in begins at 3:00 PM.

What time is check-out at ibis Santo Andre?

Check-out is at noon.

Where is ibis Santo Andre located?

Situated in Santo André, this hotel is 1.8 mi (2.9 km) from Shopping ABC and within 6 mi (10 km) of Ginasio Poliesportivo Cidade de Sao Bernardo Adib Moyses Dib and Shopping Metropole. Maua Plaza Shopping and Sao Bernardo Plaza Shopping are also within 9 mi (15 km). Santo Andre-Prefieto Celso Daniel Station is 13 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ibis Santo Andre Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 371 out of 635 reviews
Rating 8 - Good. 164 out of 635 reviews
Rating 6 - Okay. 62 out of 635 reviews
Rating 4 - Poor. 21 out of 635 reviews
Rating 2 - Terrible. 17 out of 635 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN, CLOSE TO SHOPING CENTER. VERY GOOD
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it a lot people gave me an excellent service and they have a very good restaurant
Stayed 3 nights in Jun 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Tv not working they have to change me on to another room desame problem no soap in the bathroom do not recommend better stay next door hotel Bristol another level of experience
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Nothing to declare
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed just one night, there region is good, near by the mall. Needs improvement: the bed it's not soft, the pillow it's not soft either. The price was decent for one night.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Parking charges an extra fee. Shampoo was not refiled, towels had stains, the extra bed was "children" size.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom was in poor conditions
Stayed 3 nights in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo perfeito, voltaria outras vezes
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto e banheiro bem limpos, tudo confortável e adequado. Só não gostei de que o café da manhã e o estacionamento não estão incluídos na diária.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A experiência foi muito boa, local silencioso, limpo e organizado. A equipe muito bem receptiva e atenciosa. Tive um probleminha no banheiro e de imediato foi solucionado de modo responsável e competente. O serviço de valet muito bem preparada. Nao fiz uso do café da manhã, porém notei que o serviço é excelente. Indico e volto com certeza.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ibis bom, facil estacionar, funcionarios educados e solicitos, tenho apenas uma observação com relação ao restaurante, eles não servem no quarto, isso poderia ser modificado pois as vezes o hóspede está cansado, como foi meu caso...
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo muito ótimo sem problemas, só probleminha que eu tivemos no quarto com a tv. Mais a recepcionista Ana resolveu tudo com muita rapidez e gentileza o problema, mostrando grande domínio do assunto nos deixando muito felizes...excelente funcionaria nota 10. Nota 10 também para as meninas do restaurante que nos atendeu com muita educação e com muita perfeição no que pedimos. Parabéns a toda a equipe...voltaremos sempre que pudermos.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe atenciosa, quarto limpo.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo lugar recomendo restaurante no local
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo certo apenas com uma restrição...wi-fi...péssimo!! A tv não funciona com o wi-fi...resumindo...tv só canais aberto e olha-la.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótim
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo muito perfeito
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sempre que vou, escolho Ibis, atendimento, acomodações e café da manhã, atende minhas necessidades
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A equipe dos Hotéis Ibis, sempre foram uma das melhores, sempre prestativas e muito gentil.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa localização, quarto bem limpo e hotel em excelente estado de conservação.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
Não gostei da cama e o travesseiro, muito fino e apenas um, e a internet muito ruim no quarto
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi muito boa como sempre...
Stayed 1 night in Apr 2026