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Comfort Hotel Santos

Property class: 3

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Photo gallery for Comfort Hotel Santos

A modern lobby with a reception desk, seating area, and elevators. - Comfort Hotel Santos (Santos)
A Comfort Hotel with a modern design, featuring a prominent entrance with glass doors and a covered walkway. - Comfort Hotel Santos (Santos)
A buffet counter with various food items and containers. - Comfort Hotel Santos (Santos)
A modern hotel room with a dining table, a sofa, a kitchen area, and large windows offering city views. - Comfort Hotel Santos (Santos)
A red-themed interior with a neon sign reading "SHHH..." and multiple framed artworks on the walls. - Comfort Hotel Santos (Santos)
Santos Harbor is located near Comfort Hotel Santos, which provides free continental breakfast, a rooftop terrace, and laundry facilities. For some rest and relaxation, visit the steam room. The on-site Brazilian cuisine restaurant, Restaurante Comfort Hotel, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Twin Room Superior

A hotel room with two beds, a nightstand with a phone, a wall-mounted picture, and a window with sheer curtains.

Twin Room Superior

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Non-Smoking

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Superior Twin Non-Smoking

8.6 out of 10
Excellent
(25 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Non-Smoking

A hotel room with a bed, two bedside lamps, a nightstand with a phone, and a window with curtains.

Superior Queen Non-Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Superior Queen Nao Fumante

A hotel room with a bed, a TV mounted on the wall, a bedside table with a lamp, and a painting on the wall.

Suite Superior Queen Nao Fumante

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Luxo Queen Nao Fumante

A hotel room with a bed, a nightstand, a bedside lamp, a wardrobe, and a wall-mounted picture.

Suite Luxo Queen Nao Fumante

9.4 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

A hotel room with a bed, bedside lamps, a TV, a chair, and a sofa.

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Accessible

A hotel room with a bed, a desk, a chair, a trash bin, and a wall-mounted phone.

Standard Room, Accessible

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Room

A red-themed interior with a neon sign reading "SHHH..." and multiple framed artworks on the walls.

Premier Double Room

  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a lamp, and a poster on the wall.

Comfort Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Queen Non-Smoking

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a window with curtains.

Premium Queen Non-Smoking

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Twin Non-Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Premium Twin Non-Smoking

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Suite with side view

A hotel room with a flat-screen TV mounted on a wooden panel wall, a bed with a striped bedspread, and a window with sheer curtains.

Double Suite with side view

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Suite with Sea View

A modern hotel room with a red accent wall, a neon light design, a wooden dining table, and a patterned rug.

Double Suite with Sea View

  • Sea view
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Ponta da Praia, a neighborhood in Santos, Comfort Hotel Santos is in the suburbs. While the natural beauty of Gonzaga Beach and Pitangueiras Beach can be enjoyed by anyone, those looking for an activity can check out Santos Harbor. Maritime Museum and Santos Municipal Orchid Garden are also worth visiting. Visit our Santos travel guide
Map
Avenida Rei Alberto I, 177 181, Ponta da Praia, Santos, 11030-381

What's nearby

  • A coastal cityscape with a beach, palm trees, and high-rise buildings under a partly cloudy sky.
    Ponta da Praia Beach
    11 min walk - 0.6 miles
  • A city skyline with high-rise buildings along a waterfront, a cruise ship, and mountains in the background.
    Santos Harbor
    14 min walk - 0.8 miles
  • A coastal walkway lined with palm trees and benches, leading to a beach with people and a dog.
    Aparecida Beach
    16 min walk - 0.9 miles
  • Santos Aquarium
    11 min walk - 0.6 miles
  • Santos Convention Center
    14 min walk - 0.8 miles

Getting around

  • Pinheiro Machado Station
    8 min drive
  • São Paulo (CGH-Congonhas)
    83 min drive

Restaurants

  • Padrela Panificadora e Confeirtaria
    6 min walk
  • REVO Manufactory
    5 min walk
  • Dosette Café
    9 min walk
  • Capitães Gastronomia
    6 min walk
  • Boteco Do Gonza Music
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (BRL 40 per day)

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante Comfort Hotel

Things to do

  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • 14 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 204 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 26 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Covered valet parking fee: BRL 40 per day
  • Pet fee: BRL 204 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Does Comfort Hotel Santos have a pool?

Yes, this property has an indoor pool.

Is Comfort Hotel Santos pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 26 lbs per pet. There's a fee of BRL 204 per pet, per night. Service animals are exempt from fees.

How much is parking?

Valet parking is available for BRL 40 per day.

What time is check-in at Comfort Hotel Santos?

Check-in begins at 4:00 PM.

What time is check-out at Comfort Hotel Santos?

Check-out is at 1:00 PM.

Where is Comfort Hotel Santos located?

Located in Ponta da Praia, this beach hotel is within 1 mi (2 km) of Beach Edge Gardens and Santos Harbor. Fishing Museum and Ponta da Praia Beach are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Hotel Santos Reviews

8.8

Excellent

8.6

Cleanliness

8.4

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 450 out of 815 reviews
Rating 8 - Good. 263 out of 815 reviews
Rating 6 - Okay. 59 out of 815 reviews
Rating 4 - Poor. 22 out of 815 reviews
Rating 2 - Terrible. 21 out of 815 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo muito em ordem. Excelente!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo bom! Adoramos o bar no andar de cima!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bueno alimentos desayuno muy bien Buen personal muy atentos
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Precisava estar descrito que a energia de Santos é 220 volts e que o Hotel não disponibiliza transformadores
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estadia muito boa. Ótimo atendimento da equipe recepção e instalações muito boas
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe muito gentil, desde o estacionamento até o staff da recepção. Me concederam um upgrade como cortesia
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fundo muito bem organizado, limpo e funcional. O pessoal da recepção muito educado e prestativo. Localização muito boa com restaurantes e praia próximos.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely location very comfortable and helpful staff
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto bom, camas muito boas, roupas de cama muito boas, iluminação razoável, banheiro bom. Café da manhã bom. Faltou um acompanhamento para os ovos, como salsicha ou Bacon. Bolos razoáveis, frutas e queijos muito bons.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast as usual. This was my 3rd stay.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
De modo geral o hotel apresenta a qualidade no café, na estadia.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O valor foi inflacionado $$$ para receber o evento ao qual participei, pagamos mais de $700 em uma estadia ao qual a média era aprox. $500, jamais paguei tão caro por uma estadia 3 estrelas! A parte superior, onde ficam a academia, piscina, sauna e bar, deixam a desejar, não é atrativo. Alguns funcionários são muito educados e gentis, um elogio a mais ao Valet e a cozinheira do café da manhã! No mais, tem uma organização interessante com os transfer para alguns locais da cidade.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom para o proposito. Ponto mais positivo: cafe da manha otimo. Ponto negativo: leve cheiro de mofo no quarto, chuveiro desregulado e muito quente.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa recepção. Tem que tirar as malas na frente do hotel e subir uma escada pra recepção até chegar em um carrinho. O local é bom, mas tem várias obras ao redor e o local do desembarque não é muito amplo, cabendo 2 carros por vez. Café da manhã muito bom e o quarto em boas condições. Camas de solteiro largas e confortáveis.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa estadia no geral, apenas o café da manhã ficou a desejar...
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service
O hotel atende as especificações mas está com custo alto. Estacionamento R$ 40,00.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estadia fenomenal! Ganhamos um upgrade e o apto era ótimo! Aliás o hotel todo é muito bom!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Faço ressalvas apenas em relação ao horário de check in as 16horaa é muito desconfortável. Gentilmente nos permitiram entrar antes desse horário. Hotel bom, bem localizado, limpo e funcionários muito atenciosos. Age da manhã bom, mas pode melhorar.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo certo! Valeu a experiência!
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Quarto estava com cheiro de mofo e porta banheiro e boxe quebrados
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Os funcionários são super atenciosos , mas não pudemos nos hospedar por problemas de muito cheiro de produtos como naftalina , e mofo nos 4 quartos que tentem ficar
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo. Equipe de funcionários prestativos. Café da manhã atende as expectativas. Ar condicionado funcionando normanlmente.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café manhã excelente Quarto muito limpo Ar bem gelado Funcionário bom
Stayed 1 night in Apr 2026