⭐️ Terrible Experience – Not Accessible and Very Misleading Unfortunately, our experience at this hotel was terrible. The location is extremely isolated, and when we arrived, it felt like we were literally in the middle of the desert. Nothing around for walking distance. The staff was available only for check-in and then disappeared, leaving no one around to answer our questions or provide assistance or help with check out. No receptionist or staff at
We were shocked to find that there was hardly anyone around, and the property requires a lot of walking, hills, and stairs to get around. This was especially difficult because we are traveling with someone who has a disability. The property was simply not suitable for our needs.
What made the experience even worse was Maria’s complete lack of compassion or willingness to help. When we explained our situation, we were not offered any accommodation, refund, or even a partial refund as a gesture of understanding. We had no choice but to check out the same day and book a different, more accessible hotel. $1400 dollars lost
We booked this hotel expecting something completely different. It states hotel not Airbrb which that's exactly what it was. If you are traveling with someone who has mobility issues or a disability, I strongly recommend looking elsewhere and confirming accessibility before booking.
Very disappointing experience, especially considering how difficult it was for our group to maneuver the property. Terrible Experinced