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Luca Hotel by Heritage Residences Signature Collection

Property class: 3.5

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Photo gallery for Luca Hotel by Heritage Residences Signature Collection

A courtyard with a wooden bench, potted plants, and a stone wall. - Luca Hotel by Heritage Residences Signature Collection (Santo Domingo)
A bedroom with a large bed, wooden bench, two bedside tables, a wall-mounted TV, and a textured wall behind the bed. - Luca Hotel by Heritage Residences Signature Collection (Santo Domingo)
An arched corridor with a tiled floor, leading to a covered area with plants and a hanging light fixture. - Luca Hotel by Heritage Residences Signature Collection (Santo Domingo)
A well-lit corridor with a checkered floor, leading to a balcony with plants and string lights. - Luca Hotel by Heritage Residences Signature Collection (Santo Domingo)
A reception area with a rustic stone wall, a 'welcome' sign, two vintage-style chairs, and a coffee table. - Luca Hotel by Heritage Residences Signature Collection (Santo Domingo)
Consider a stay at Luca Hotel by Heritage Residences Signature Collection and take advantage of free cooked-to-order breakfast, a free daily manager's reception, and a rooftop terrace. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Skylounge, offers lunch, dinner, and ocean views. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Traditional Room, 1 Queen Bed

A bedroom with a bed, bedside lamps, a small table with a plant, a chair, and a bench.

Traditional Room, 1 Queen Bed

9.0 out of 10
Wonderful
(27 reviews)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Double Beds

A bedroom with two beds, a dining table with chairs, a window with curtains, and a wooden ceiling.

Family Double Room, 2 Double Beds

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite

A hotel room with a bed, a TV, a dining table with chairs, and a painting on the wall.

Premium Suite

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Garden View

A four-poster bed with a bench, a wooden table with a plant, and a chair.

Superior Suite, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located near the beach, Luca Hotel by Heritage Residences Signature Collection is in Zona Colonial, a neighborhood in Santo Domingo. The area's natural beauty can be seen at Three Eyes National Park and La Caleta Underwater National Park, while House of Tostado (La Casa de Tostado) and Museo de la Familia Dominicana are cultural highlights. Centro Cultural de España Santo Domingo and Larimar Museum are also worth visiting. Visit our Santo Domingo travel guide
Map
Calle 19 de Marzo No. 164, Ciudad Colonial, Santo Domingo, Distrito Nacional, 10211

What's nearby

  • A cobblestone street lined with historic buildings, a statue, and ornate street lamps.
    Calle El Conde
    1 min walk - 0.1 miles
  • A historic plaza with a statue, a building with arches, and pigeons.
    Columbus Park
    4 min walk - 0.3 miles
  • A sunset over a calm sea with a cruise ship in the distance and palm trees framing the scene.
    Malecon
    4 min walk - 0.3 miles
  • A historic stone building with arched doorways and a central entrance.
    Santa Maria la Menor Cathedral
    5 min walk - 0.3 miles
  • A historic stone building with flags, carved emblems, and large windows.
    Calle Las Damas
    6 min walk - 0.3 miles

Getting around

  • Eduardo Brito Station
    5 min drive
  • Santo Domingo (JBQ-La Isabela Intl.)
    34 min drive

Restaurants

  • Maraca
    2 min walk
  • Casa De Yura
    3 min walk
  • Onnos Bar
    3 min walk
  • Petrus
    3 min walk
  • Mix Empanadas
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Jardín Colonial
  • Skylounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead

More

  • 1 building
  • 4 floors
  • Built in 1600
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Luca Hotel by Heritage Residences Signature Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Luca Hotel by Heritage Residences Signature Collection doesn't offer parking.

What time is check-in at Luca Hotel by Heritage Residences Signature Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Luca Hotel by Heritage Residences Signature Collection?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Luca Hotel by Heritage Residences Signature Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Luca Hotel by Heritage Residences Signature Collection located?

Located in Zona Colonial, this hotel is within a 5-minute walk of Quinta Dominica and Malecon. Calle El Conde and Capilla de la Tercera Orden Dominica are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Luca Hotel by Heritage Residences Signature Collection Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 556 out of 808 reviews
Rating 8 - Good. 158 out of 808 reviews
Rating 6 - Okay. 50 out of 808 reviews
Rating 4 - Poor. 26 out of 808 reviews
Rating 2 - Terrible. 18 out of 808 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and quiet, lovely staff, very good breakfast, hot water, comfortable beds, perfect location, rooftop.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with a wonderful staff.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay and location was perfect. Short walk to most places.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Beautiful and with a lot of charm. Very well situated.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique, colonial style, great area and great staff
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok for one night stay . Spacious rooms, cleaned .
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
This hotel has a nice colonial charm to it. We had two issues which were a leaky toilet and a musky odor in the room. We did not complain since we were only there for one night since our vacation spot was in Las Terrenas and our flight was early in the morning from Santo Domingo airport. Breakfast was great and checkout was simple. There is currently construction happening in the area so finding a parking spot might be difficult.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is conveniently located in one of the best areas of the Colonial Zone, within walking distance of many attractions, restaurants, and shops. The area also felt very safe. Unfortunately, the overall experience did not meet our expectations for a boutique hotel. The breakfast was very poor, to the point that we chose to have breakfast at a restaurant instead. The rooftop bar was not open during our stay, which was disappointing. The towels were quite old and could definitely use replacing, and the room lacked the thoughtful details and essential toiletries one would normally expect from a boutique hotel. The location is definitely the hotel’s strongest point, but the quality of the amenities and attention to detail need significant improvement.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean. Great breakfast. Super kind staff.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in Santo Domingo’s Colonial Zone with a colonial and eclectic vibe. Very centrally located, and the personalized attention from the staff is excellent.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly as always and the property very clean. You also can’t beat the location and proximity to everything
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean and comfortable An rooms
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, amazing trustworthy staff, clean amenities, beautiful property and delicious breakfast. I would stay here any time I visit. This place beat some of the 5,6,7 star hotels.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean/comfortable. Staff were friendly and helpful. Easy and safe walk from Hotel to restaurants/sites. Would stay there again.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great Place and great staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and food was very good
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff, central location and delicious breakfast!
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Rooms were lovely, very comfortable beds, modern bathrooms. the hotel was beautiful, staff exceptionally nice and helpful. Location in the colonial zone was fantastic, walked to everything. Would definitely stay there again when in Santo Domingo.
Roof top view
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the hotel was super cute incorporating plants all over.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the courtyard with the trees. The room was very quiet and comfortable, just wished they had toiletries for us, like toothpaste and shower cap. The staff is great and I would definitely stay again.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe location in Colonial District and blocks from numerous restaurants and historic sites. Room was spacious and clean and staff was very nice but we didn't speak Spanish and staff didn't speak English. Very nice experience.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. I stay there everytime i go. The staff is fantastic and the place is very charming.
Stayed 5 nights in Nov 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This place has real potential but they need to fix a lot of things. During my stay on the 3rd floor the elevator was out of service. Their decor is discarded urban trash. Their European breakfast fare is abysmal… good staff, great location, but a place in need of a lot of TLC
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Breakfast was quite average , but overall food was tasty. Location is excellent , employees were very nice, Erica was very helpful.
Stayed 2 nights in Nov 2025