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Hotel Anabella

Property class: 2

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Photo gallery for Hotel Anabella

Outdoor banquet area - Hotel Anabella (Santo Domingo)
Room - Hotel Anabella (Santo Domingo)
Bathroom - Hotel Anabella (Santo Domingo)
Interior - Hotel Anabella (Santo Domingo)
Living area - Hotel Anabella (Santo Domingo)
A terrace, a garden, and an outdoor entertainment area are just a few of the amenities provided at Hotel Anabella. Stay connected with free WiFi in public areas.

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Room, 1 Queen Bed

Outdoor banquet area

Comfort Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room, 1 Queen Bed

Room

Comfort Single Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Room

Comfort Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Zona Colonial, a neighborhood in Santo Domingo, is home to Hotel Anabella. Travelers who have shopping on the agenda can visit Sambil Santo Domingo and Blue Mall. Looking to enjoy an event or a game while in town? See what's happening at Palacio de los Deportes Virgilio Travieso Soto or Centro Olimpico. Visit our Santo Domingo travel guide
Map
253 C. Mercedes, Santo Domingo, Distrito Nacional, 10211

What's nearby

  • A cobblestone street lined with historic buildings, a statue, and ornate street lamps.
    Calle El Conde
    3 min walk - 0.2 miles
  • A historic plaza with a statue, a building with arches, and pigeons.
    Columbus Park
    4 min walk - 0.3 miles
  • A historic stone building with arched doorways and a central entrance.
    Santa Maria la Menor Cathedral
    6 min walk - 0.3 miles
  • A historic stone building with flags, carved emblems, and large windows.
    Calle Las Damas
    7 min walk - 0.4 miles
  • A coastal cityscape with a beach, palm trees, and high-rise buildings.
    Malecon
    8 min walk - 0.5 miles

Getting around

  • Los Tainos Station
    5 min drive
  • Santo Domingo (JBQ-La Isabela Intl.)
    33 min drive

Restaurants

  • Kimpton Las Mercedess
    2 min walk
  • Petrus
    3 min walk
  • Café Santo Domingo
    3 min walk
  • Zola
    2 min walk
  • Mix Empanadas
    3 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per day
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Anabella pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 10 per pet, per day.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Anabella?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Anabella?

Check-out is at 11:00 AM.

Where is Hotel Anabella located?

Located in Zona Colonial, this hotel is within a 10-minute walk of Iglesia de Nuestra Señora de las Mercedes and Malecon. Calle El Conde and Iglesia de San Miguel are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Anabella Reviews

6.6

6.4

Cleanliness

5.6

Amenities

7.4

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 42 out of 143 reviews
Rating 8 - Good. 25 out of 143 reviews
Rating 6 - Okay. 27 out of 143 reviews
Rating 4 - Poor. 20 out of 143 reviews
Rating 2 - Terrible. 29 out of 143 reviews

Reviews

Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Honestly I did not like anything of this hotel. Hotel needs to be updated. The toilet was broken, the air quality was bad, the room smells like paint, tv is old. The staff was res nice.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Is was nice is close to everything around the room was clean
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly
Stayed 1 night in Feb 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
TV was not working. , seating area and dining area was being constructed at the time however it is a good stay for one night as an emergency if you need to spend the night somewhere safe and convenience for the pockets.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Spacious room with a comfortable bed. TV, Wi-Fi, and hot and cold water all worked well. Amenities are basic, with one small roll of toilet paper, two soaps, and no shampoo. In this room, the shower head is coming apart and should be replaced, and the chair is stained and looks worn. Overall, it is okay for a short stay, affordable and in a good location, but it needs improvement.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very affordable, has a great location and has excellent staff. Melissa is helpful and more than a hotel clerk she’s an amazing host. The facilities need some work, but for the price, it’s well worth it. If you’re visiting the colonial area, it’s a great choice if you plan to spend time looking at the sights, it’s fairly close to a lot of historic sites.
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great area. Two blocks away from El Conde Avenue. All tourists areas are in walking distance. The hotel is in a great location, its just lacking cleanliness. But if you're going to sight seeing all day its a great place. The evening staff was very nice and attractive.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort

SENOR PABLO

Three day get out the hills stay, and it was productive, clean and mostly quiet...apparent small plumbing issues, but Loved the internet speed...THE BEST!
Stayed 2 nights in May 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Avoid

The photos give a false impression Its a low clas hotel The cleaning ladies are very friendly The male receptionist /security is not Grossly overpriced
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
The only positives of this hotel was that the wifi actually worked most of the time, there was a TV that I could use in the room and connect it to my YouTube account, the room was fairly cheap on average, and I was close to Calle El Conde, a major shopping and tourism street in Santo Domingo. That’s where it ends. The worst was having a broken toilet seat, which was painful when I used it, the area, despite being a few blocks from Calle El Conde, was rundown in a few spots, the door was locked during the night, plus it took awhile for the clerk to open it, the shower was busted, and while it did supply me with hot water, enough to clean my body, it was still unsatisfactory for a decent hotel, and the biggest was lots of mosquitos and flies have bitten my body, mostly on my arms. Also, I’ve spotted lizards running into my room. While the hotel overall wasn’t the worst, it wasn’t the best either, and I can only recommend using this hotel for only a couple days until you can find much better or more decent accommodations. I wouldn’t recommend for long term periods of 5 or more days.
Stayed 19 nights in Jan 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not this time

I have stayed here with pleasure on two previous occasions, yet each time at check in the manager could not locate my reservation and this time was no different, he is not even familiar with Hotels.com, yet this time when I stayed there was no internet working hardly at all, almost non existent, which is one of the primary reasons I choose this location, also there is no cable or tv or nothing in the room to keep your attention. AC was fine, room was clean, I had to go out to another room for bathroom facilities. I was not pleased this time primarily for lack of internet services, and it cost me to lose money.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was comfortable, and the staff was very kind. Check-in was quick and smooth. The only downside was the Wi-Fi. The signal was weak upstairs in my room. Overall, it’s a good option for the price and location. I’d recommend improving the Wi-Fi signal.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was just in good condition I love it
Stayed 3 nights in Nov 2026
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Nice hotel i like it
Stayed 4 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good spot and great price.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was clean but if you want to take a shower you have to go to the reception to put the water pump working to be able to take a showers.the wifi is very slow
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was amazing.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel manager was very kind he help me because of my accommodations
Stayed 4 nights in May 2024
Verified review

2/10 Terrible

Horrible
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Ok
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is affordable, conveniently located, and best of all the staff is amazing. Melissa—the main host—is attentive, friendly, and very considerate. The pool and spa are offsite, but the jacuzzi is relaxing. The facilities do need some work, but for the price is worth it. This will be my go to place when staying in the colonial zone.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FOR ME; SURE SHOT!

FOR THE PRICE AND LOCATION, CAN'T BE BEAT! NOT TO ME AS I AM A SIMPLIN! DONT NEED MUCH!
Stayed 4 nights in May 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location, great price, but needs some attention to details. And it needs to have good water service most of all. Shouldn't be open to guests without an effective water service in the bathrooms.
Stayed 2 nights in Apr 2023
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Never dtay here again. Dirty, nasty, unsafe
Stayed 1 night in Jun 2024