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Hotel Anabella

Property class: 2

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Photo gallery for Hotel Anabella

A covered outdoor area with a tiled floor, white furniture, and potted plants. - Hotel Anabella (Santo Domingo)
Room - Hotel Anabella (Santo Domingo)
Bathroom - Hotel Anabella (Santo Domingo)
Outdoor banquet area - Hotel Anabella (Santo Domingo)
Living area - Hotel Anabella (Santo Domingo)
A terrace, a garden, and an outdoor entertainment area are just a few of the amenities provided at Hotel Anabella. Stay connected with free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Room, 1 Queen Bed

Bathroom

Comfort Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room, 1 Queen Bed

Room

Comfort Single Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Room

Comfort Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Zona Colonial, a neighborhood in Santo Domingo, is home to Hotel Anabella. Travelers who have shopping on the agenda can visit Sambil Santo Domingo and Blue Mall. Looking to enjoy an event or a game while in town? See what's happening at Palacio de los Deportes Virgilio Travieso Soto or Centro Olimpico. Visit our Santo Domingo travel guide
Map
253 C. Mercedes, Santo Domingo, Distrito Nacional, 10211

What's nearby

  • A cobblestone street lined with historic buildings, a statue, and ornate street lamps.
    Calle El Conde
    3 min walk - 0.2 miles
  • A historic plaza with a statue, a building with arches, and pigeons.
    Columbus Park
    4 min walk - 0.3 miles
  • A historic stone building with arched doorways and a central entrance.
    Santa Maria la Menor Cathedral
    6 min walk - 0.3 miles
  • A historic stone building with flags, carved emblems, and large windows.
    Calle Las Damas
    7 min walk - 0.4 miles
  • A coastal cityscape with a beach, palm trees, and high-rise buildings.
    Malecon
    8 min walk - 0.5 miles

Getting around

  • Los Tainos Station
    5 min drive
  • Santo Domingo (JBQ-La Isabela Intl.)
    33 min drive

Restaurants

  • Kimpton Las Mercedess
    2 min walk
  • Petrus
    3 min walk
  • Café Santo Domingo
    3 min walk
  • Mix Empanadas
    3 min walk
  • Zola
    2 min walk

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per day
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Anabella pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 10 per pet, per day.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Anabella?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Anabella?

Check-out is at 11:00 AM.

Where is Hotel Anabella located?

Located in Zona Colonial, this hotel is within a 10-minute walk of Iglesia de Nuestra Señora de las Mercedes and Malecon. Calle El Conde and Iglesia de San Miguel are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Anabella Reviews

6.6

6.2

Cleanliness

5.6

Amenities

7.4

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 41 out of 139 reviews
Rating 8 - Good. 24 out of 139 reviews
Rating 6 - Okay. 26 out of 139 reviews
Rating 4 - Poor. 20 out of 139 reviews
Rating 2 - Terrible. 28 out of 139 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt like
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fácil acceso a los lugares turísticos.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación .
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was comfortable, and the staff was very kind. Check-in was quick and smooth. The only downside was the Wi-Fi. The signal was weak upstairs in my room. Overall, it’s a good option for the price and location. I’d recommend improving the Wi-Fi signal.
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
TV was not working. , seating area and dining area was being constructed at the time however it is a good stay for one night as an emergency if you need to spend the night somewhere safe and convenience for the pockets.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Spacious room with a comfortable bed. TV, Wi-Fi, and hot and cold water all worked well. Amenities are basic, with one small roll of toilet paper, two soaps, and no shampoo. In this room, the shower head is coming apart and should be replaced, and the chair is stained and looks worn. Overall, it is okay for a short stay, affordable and in a good location, but it needs improvement.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was clean but if you want to take a shower you have to go to the reception to put the water pump working to be able to take a showers.the wifi is very slow
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Is was nice is close to everything around the room was clean
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien, bonita estancia.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Ok
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Horrible
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
Por el precio no esperas lujos ni amenidades, pero real la puerta del baño cayéndose, no tenía ventana so como tipo rendijas que dejaban entrar todo el ruido parecía que estaba durmiendo en la calle con los coches a lado pasando
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
The only positives of this hotel was that the wifi actually worked most of the time, there was a TV that I could use in the room and connect it to my YouTube account, the room was fairly cheap on average, and I was close to Calle El Conde, a major shopping and tourism street in Santo Domingo. That’s where it ends. The worst was having a broken toilet seat, which was painful when I used it, the area, despite being a few blocks from Calle El Conde, was rundown in a few spots, the door was locked during the night, plus it took awhile for the clerk to open it, the shower was busted, and while it did supply me with hot water, enough to clean my body, it was still unsatisfactory for a decent hotel, and the biggest was lots of mosquitos and flies have bitten my body, mostly on my arms. Also, I’ve spotted lizards running into my room. While the hotel overall wasn’t the worst, it wasn’t the best either, and I can only recommend using this hotel for only a couple days until you can find much better or more decent accommodations. I wouldn’t recommend for long term periods of 5 or more days.
Stayed 19 nights in Jan 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Las imágenes colocadas en los portales de reserva no tienen nada que ver con la realidad del hotel
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Del asco habitación esta bien que sea la zona colonial de santo domingo pero hay que esmerarse en la limpieza ...... no hacen limpieza hasta que te vas .... habia cucarachas en 2 habitaciones que pedimos ........ no vuelvo a regresar buscaremos otras opciones
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muuy malo

The hotel is very basic, the walls are dirty, the floors are in poor condition, and the bathroom is in very bad condition. It must be said that the hotels in the area are just as bad, only the 120 USD hotels have better conditions.
Stayed 3 nights in Jan 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Avoid

The photos give a false impression Its a low clas hotel The cleaning ladies are very friendly The male receptionist /security is not Grossly overpriced
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Es todo lo que un hotel de ciudad puede ofrecer
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es malo, nada comparado con las fotos que se ofertan en las aplicaciones, está muy sucio, todo lleno de cabello, los baños no los limpian se pueden ver las manchas, el personal nunca está, en ocasiones no hay agua y tampoco sale caliente
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

El Baño tenia problema en la ducha
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PIOR HOTEL DO MUNDO.

FOI O PIOR HOTEL QUE JÁ FIQUEI HOSPEDADA. FUJAM!!!!!!!!! Quartos imundos, internet que não funcionava, funcionários que não faziam qualquer esforço para serem simpáticos. Não havia sequer água para tomar banho. Além disso, de madrugada, iniciava-se um barulho insuportável de motor.
Stayed 3 nights in Dec 2024
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Terrible atención. Solicite una habitación para 4 personas y nos dieron dos camas individuales. Baño afuera de la habitación.
Stayed 1 night in Nov 2024