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Holiday Inn Santo Domingo by IHG

5.0 star property
Luxury hotel with a 24-hour fitness center and a sauna

Choose dates to view prices

Holiday Inn Santo Domingo, in Downtown Santo Domingo, is perfect for relaxation. Start your day with breakfast, unwind in the sauna or steam room, and enjoy the outdoor pool with loungers and umbrellas. Savor delicious Mediterranean cuisine at Aromas restaurant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Room service

Room options

Available filters for rooms
Showing 9 of 9 rooms

Premium Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Club Lounge Access

Minibar, in-room safe, desk, blackout drapes

Suite, 2 Double Beds, Club Lounge Access

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Club Lounge Access

Shower, hair dryer, towels

Standard Room, 2 Double Beds, Club Lounge Access

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Club Lounge Access

Suite, 1 King Bed, Club Lounge Access | Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Club Lounge Access

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Club Lounge Access

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Avenida Abraham Lincoln 856, Santo Domingo, 10148

What's nearby

  • Blue Mall - 8 min walk - 0.5 miles
  • Acropolis Center - 9 min walk - 0.5 miles
  • Agora Mall - 11 min walk - 0.6 miles
  • Quisqueya Stadium - 5 min drive - 1.3 miles
  • Centro Olimpico - 6 min drive - 1.6 miles

Getting around

  • Pedro Mir Station - 12 min walk
  • Las Americas Intl. Airport (SDQ) - 39 min drive

Restaurants

  • ‪O.dette - ‬3 min walk
  • ‪Ciao - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Victoria by PorterHouse - ‬6 min walk
  • ‪Elizondo Prime - ‬4 min walk

About this property

Holiday Inn Santo Domingo by IHG

Luxury hotel near Blue Mall
You can look forward to a poolside bar, a grocery/convenience store, and a terrace at Holiday Inn Santo Domingo by IHG. For some rest and relaxation, visit the sauna or the steam room. The on-site Mediterranean cuisine restaurant, Aromas, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a reception hall, and multilingual staff
  • Free newspapers, a front-desk safe, and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 201 rooms have comforts such as 24-hour room service and pillow menus, in addition to perks like air conditioning and separate sitting areas.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with premium channels
  • Separate sitting areas, coffee/tea makers, and daily housekeeping

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Embassy Suites by Hilton Santo Domingo
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,006 reviews
Embassy Suites by Hilton Santo Domingo

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 22 per person
  • A poolside bar
  • A restaurant

Restaurants on site

  • Aromas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Personal motorized watercraft
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,511 square feet of conference space
  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 64.00 per pet (varies based on length of stay), plus a deposit of USD 128.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 26 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Pet deposit: USD 128.00 per week
  • Pet fee: USD 64.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Santo Domingo
Holiday Inn Santo Domingo
Santo Domingo Holiday Inn
Holiday Inn Santo Domingo Hotel Santo Domingo
Holiday Inn Santo Domingo Hotel
Inn Santo Domingo Hotel

Frequently asked questions

Does Holiday Inn Santo Domingo by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9 PM.

Is Holiday Inn Santo Domingo by IHG pet-friendly?

Yes, Holiday Inn Santo Domingo by IHG allows dogs (limit 1 total) with a maximum weight of up to 26 lbs per pet. There's a deposit of USD 128.00 per week and a fee of USD 64.00 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Santo Domingo by IHG?

Check-in begins at 3:00 PM.

What time is check-out at Holiday Inn Santo Domingo by IHG?

Check-out is at noon.

Where is Holiday Inn Santo Domingo by IHG located?

Located in Piantini, this luxury hotel is within a 15-minute walk of Blue Mall, Fine Arts Novo-Centro, and Agora Mall. Acropolis Center and Hard Rock Live are also within 15 minutes. Pedro Mir Station is 12 minutes by foot and Freddy Beras Goico Station is 15 minutes.

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Reviews

Holiday Inn Santo Domingo by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.2

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 608 out of 966 reviews
Rating 8 - Good. 247 out of 966 reviews
Rating 6 - Okay. 57 out of 966 reviews
Rating 4 - Poor. 22 out of 966 reviews
Rating 2 - Terrible. 32 out of 966 reviews

Reviews

10/10 Excellent

MANUEL

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio en front desk y housekeeping
Stayed 2 nights in Nov 2025

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT!
Stayed 1 night in Nov 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
El hotel es bonito, limpio y sus empleados muy amables.
Area de la piscina
Stayed 4 nights in Nov 2025

10/10 Excellent

Ramona

Liked: Cleanliness, property conditions & facilities
Todo muy limpio el personal muy amable
Stayed 2 nights in Nov 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Thank you
Stayed 1 night in Nov 2025

10/10 Excellent

JUP

Liked: Cleanliness, amenities, property conditions & facilities
Great service, absolutely clean rooms. Great value and comfortable, all in a great location.
Stayed 1 night in Oct 2025

8/10 Good

JUP

Liked: Cleanliness, property conditions & facilities
El personal fue muy amable. Algunos ruidos en los pasillos.y habitaciones cercanas limitaron el descanso. El hotel esta limpio y bien mantenido. El desayuno es bueno.
Stayed 1 night in Oct 2025

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and Stay was excellent I booked one night and went back two days later.
Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, fresh facilities. Newly renovated rooms, parking facilities for my vehicle. Staff are friendly, knowledgeable and very accommodating.
Stayed 1 night in Oct 2025

2/10 Terrible

Roberto

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Service has gone down no longer the best option in the area for the Price/benefit. Explore the other brands around the corner - ours was a large group - seven almost split and the other group had a better experience staying at the Marriott. Expect to pay for everything - even the air you breath. People complaint about the strong carpet chemicals they use - not good for anyone with the slightest respiratory condition. The AC goes off in the middle of the night so expect some night sweats as a bonus. By our teams consensus - we are not going back for now.
Stayed 2 nights in Oct 2025

10/10 Excellent

Patria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2025

10/10 Excellent

Fresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy atento y las instalaciones excelentes
Stayed 2 nights in Oct 2025

10/10 Excellent

Soraya

Liked: Amenities
Excelente!!
Stayed 1 night in Oct 2025

10/10 Excellent

LaQuesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful! Everything is clean, the rooftop bar is amazing and the breakfast was great! I would definitely stay again and I recommend this hotel looking for a place to lodge.
Stayed 3 nights in Oct 2025

10/10 Excellent

Zoilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Oct 2025

10/10 Excellent

Adalberto De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Sep 2025

8/10 Good

Soraya

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to malls, restaurants and pharmacy. Staff very friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was better quality than the ones in us by far I would put them between a 4-5 star hotel. Goes above and beyond to meet your needs Changed sheets in the middle of the night due to medical accident with bleeding from my drains.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ranjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

milton

Liked: Cleanliness, staff & service, property conditions & facilities
Great place 5 stars
Stayed 1 night in Aug 2025

10/10 Excellent

maria

Liked: Cleanliness
excelrnte
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2025

2/10 Terrible

JOSE

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I’m writing to share a very disappointing experience my family and I had when we tried to stay at this hotel. From the moment we arrived, no one offered assistance or even basic directions on where to park. Staff at the entrance were too busy chatting and laughing with someone else and on the phone to acknowledge us. I had to figure out parking on my own and ended up in the basement. My wife and I, with our two small children, had to carry all our luggage up ourselves no help was ever offered. At the front desk, we weren't greeted. When I tried to check in, we were denied because our children (both under 15) didn’t have IDs or birth certificates. This is unusual and, frankly, unreasonable as most minors don’t carry identification, either here or in the U.S. We had to leave and find another hotel, where we were treated with basic kindness and respect. To be fair, a staff member (I believe the manager) later contacted me, apologized, and said this shouldn’t have happened. He asked for my email to follow up I appreciated the gesture but I never heard from anyone again, even after waiting four days. As clean and modern as the hotel looked, the way the staff treated us made it not worth staying there. This was just our experience, but I hope it helps others make informed decisions.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay
Stayed 2 nights in Aug 2025
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