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NH Collection Plaza Santiago

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Photo gallery for NH Collection Plaza Santiago

An indoor swimming pool with clear glass walls, a skylight, and a view of the cityscape. - NH Collection Plaza Santiago (Santiago)
An outdoor seating area with a table and chairs, a cushioned bench, and candles. - NH Collection Plaza Santiago (Santiago)
A modern building entrance with a glass door, a metal elevator, and a sign reading "TH COLLECTION PLAZA SANTIAGO". - NH Collection Plaza Santiago (Santiago)
A spacious lobby with a red carpet, modern furniture, and large windows offering a view of the city. - NH Collection Plaza Santiago (Santiago)
A dining table set with plates of food, glasses of wine, and a vase with flowers. - NH Collection Plaza Santiago (Santiago)
Luxury
5.0 star property
8.8

Excellent

Luxury hotel near Costanera Center

Located close to Drugstore and San Cristobal Hill, NH Collection Plaza Santiago provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at A Bras, the on-site restaurant. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room

A hotel room with a large bed, a bedside table with a lamp, a small desk, a chair, and a coffee table with flowers.

Superior Room

9.2 out of 10
Wonderful
(27 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Superior Room (View)

A hotel room with a large bed, a desk, a chair, a small table with a vase of flowers, and a view of the sky through large windows.

Superior Room (View)

8.6 out of 10
Excellent
(11 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Premium Room

A modern hotel room with a large bed, a desk with a computer, a chair, a TV mounted on the wall, and a view of the city through large windows.

Premium Room

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite

A modern hotel room with a large window, a red armchair, a white sofa, a small white table with a vase of flowers, and a bed with white bedding and a red pillow.

Junior Suite

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room (View, Extra Bed 2 adults + 1 child)

A hotel room with a large bed, a desk, a chair, a small table with a vase of flowers, and a view of the sky through large windows.

Superior Room (View, Extra Bed 2 adults + 1 child)

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free wired internet

Bed in dormitory STANDARD

  • Sleeps 1
  • Free wired internet

HOUSE RUN OF HOUSE

  • Sleeps 8
  • Free wired internet

HOUSE STANDARD

  • Sleeps 8
  • Free wired internet

About the neighborhood

Located near a boardwalk/promenade, NH Collection Plaza Santiago is in Providencia neighborhood and is connected to a shopping center. Plaza de Armas and Santiago Town Square are notable landmarks, and the area's natural beauty can be seen at San Cristobal Hill and Plaza de la Constitucion. Looking to enjoy an event or a game? See what's going on at Julio Martinez Pradanos National Stadium or Estadio Monumental David Arellano. Spend some time exploring the area's activities, including golfing. Visit our Santiago travel guide
Map
Avenida Vitacura 2610, Santiago, Region Metropolitana, 7550098

What's nearby

  • A cityscape with a prominent skyscraper and snow-covered mountains in the background.
    Costanera Center
    1 min walk - 0.1 miles
  • A tall skyscraper with a glass facade, surrounded by mid-rise buildings and bare trees.
    Gran Torre Costanera
    2 min walk - 0.1 miles
  • A cityscape with modern buildings, a busy street with buses, and mountains in the background.
    Apoquindo
    6 min walk - 0.4 miles
  • A cross with religious figures, a cityscape with tall buildings, and snow-capped mountains in the background.
    Santiago Metropolitan Park
    10 min walk - 0.6 miles
  • A park with a red sculpture, yellow woven structures, and green grass.
    Sculpture Park
    10 min walk - 0.6 miles

Getting around

  • Tobalaba Station
    6 min walk
  • Santiago Central Station
    26 min drive
  • Santiago Intl. Airport (SCL)
    28 min drive

Restaurants

  • Johnny Rockets
    2 min walk
  • Hard Rock Cafe Santiago
    3 min walk
  • Starbucks
    2 min walk
  • Starbucks
    2 min walk
  • Chili's
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 50 km
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Secured, covered self parking on site (USD 15 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 24.50 to 26.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • A Bras

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Conference center

Accessibility

  • Elevator

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to February 2:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.5 to 26.5 per person
  • Airport shuttle fee: USD 60000 per vehicle (roundtrip)
  • Covered self parking fee: USD 15 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does NH Collection Plaza Santiago have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–8:00 PM. The pool is closed seasonally each year from December 23 to February 2.

Is NH Collection Plaza Santiago pet-friendly?

Yes, NH Collection Plaza Santiago allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 35 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 15 per day.

What time is check-in at NH Collection Plaza Santiago?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at NH Collection Plaza Santiago?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does NH Collection Plaza Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 60000 per vehicle applies.

Where is NH Collection Plaza Santiago located?

Located in Providencia, this luxury hotel is within a 15-minute walk of Costanera Center and Drugstore. Plaza de Armas and Santiago Town Square are also within 6 mi (10 km). Tobalaba Station is 6 minutes by foot and Los Leones Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

NH Collection Plaza Santiago Reviews

8.8

Excellent

9.0

Cleanliness

9.4

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 577 out of 1002 reviews
Rating 8 - Good. 278 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

Reviews

Verified review

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast,nice staff,good location
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Tsuyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a very convenient place, near Gran Torre Costanera. Lots of eating places nearby!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Stefano

Liked: Property conditions & facilities
Top location, nice people and good breakfast!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Stefano

Liked: Cleanliness, property conditions & facilities
Top location, nice people and good breakfast.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities
Great room. Loved the space and the view. The location was excellent.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how conveniently located this hotel is for first time visitors and we were blown away by the high level of customer service, the staff took care of us.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was excellent and kept me going through a busy daily schedule! Excellent cleaning service and very friendly staff.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

HUBERTH

Liked: Cleanliness, amenities, property conditions & facilities
Great location, in front of Costanera Center, and within walking distance from many restaurants.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, friendly staff.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great, spacious suite with a view of the Costanera tower. The staff was friendly and we greatly appreciated the ability to check in early (for a small fee). The hotel is perfectly located and easily accessible to the metro anywhere else in the city.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, kind staff, I wish a few spoke a bit more Spanish. I do think the breakfast could have been a lot better. Again, the location is perfect!!!
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, with wonderful staff

Wonderful staff. The location and the hotel are both very convenient.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Meltem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for tours, access to great dining. Comfortable rooms and friendly staff
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Karen

Great location near shopping, restaurants and transit.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Taiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and safe to stay solo or with family

The place is very well maintained, organized and near the places we were looking for. Good location and safe We would recommend the hotel for other people
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Lia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great view. Check out was seamless
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

mary

Liked: Amenities
This is a very centrally located hotel close to the Plaza de Arms and the funicular and many museums!
Stayed 1 night in May 2024
Verified review

10/10 Excellent

bryan

Liked: Cleanliness, amenities, property conditions & facilities
Great area. Great hotel. Very reasonable. Great gym.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

BENJAMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, next to the shopping center, next to a great fum, next to great restaurants, and in walking distance to San Cristobal park for walking and jogging.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Shashank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff at the front desk that answered all our questions despite of language barrier. Great hospitality. Will highly recommend and will repeat the stay in the future.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good and met our needs, Breakfast and dinner, so-so, nothing out of the ordinary.
Stayed 5 nights in Jan 2025
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service
While the building was modern lobby etc. our room was dated. The room had bath fixtures furniture more like the 1960 -70’s. Pretty basic for a junior suite. The staff and cleanliness was excellent.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Nalini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Excellent breakfast.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a good location, beds are very comfortable had the best night sleep in ages. Wish we had more than the 1 night here! Also was walkable to restaurants, would stay at this hotel again
Stayed 1 night in Mar 2024