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One Santuario Natural

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Photo gallery for One Santuario Natural

A wooden table with a fruit bowl, candles, and a glass. - One Santuario Natural (Dibulla)
A spacious living area with a thatched roof, a sofa set, a television, and large windows offering a view of greenery. - One Santuario Natural (Dibulla)
A thatched-roof hut surrounded by dense tropical foliage. - One Santuario Natural (Dibulla)
A stone staircase leading to a covered structure with a thatched roof and white curtains. - One Santuario Natural (Dibulla)
A room with two beds, each with a canopy, a bench, and a small table. - One Santuario Natural (Dibulla)
Luxury
5.0 star property
9.4

Exceptional

Luxury lodge by the river

Take advantage of free English breakfast, a terrace, and a garden at One Santuario Natural. Treat yourself to spa services, such as a body treatment or a massage. The on-site restaurant offers breakfast, lunch, and dinner. Yoga classes are offered at the health club; the property also has an arcade/game room, laundry facilities, and a bar. Free in-room WiFi, with speed of 25+ Mbps, and a business center are available to all guests.

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Luxury Cabin, Multiple Beds, Private Pool

A room with a bed under a canopy, a bench, a small table, a refrigerator, and a window with a view of greenery.

Luxury Cabin, Multiple Beds, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Exclusive Villa, 2 Queen Beds, Private Pool

A room with two beds under a thatched roof, wooden benches, and a small table.

Exclusive Villa, 2 Queen Beds, Private Pool

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Superior Tent, 1 Double Bed

A tent-style bedroom with a canopy bed, two bedside lamps, and a woven bench.

Superior Tent, 1 Double Bed

  • River view
  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Dibulla, One Santuario Natural is in the mountains and on a river. While the natural beauty of Sierra Nevada de Santa Marta National Park and Río Palomino can be enjoyed by anyone, those looking for an activity can check out Mareygua Beach. Take an opportunity to explore the area for water adventures such as water tubing. Visit our Palomino travel guide
View more Lodges in Palomino
Map
Via La Sierra Km 2, Dibulla, 101010

What's nearby

  • A terraced stone structure with grassy platforms, surrounded by dense tropical vegetation.
    Sierra Nevada de Santa Marta National Park
    1 min drive - 0.2 miles
  • Río Palomino
    2 min walk - 0.1 miles

Restaurants

  • Grosso - Empanadas Argentinas
    6 min drive
  • Paluna
    7 min drive
  • Mora Mora
    7 min drive
  • Bitacora Restaurante
    5 min drive
  • La Frontera
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free secured self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Health club
  • Pool
  • Water sports equipment
  • Yoga classes

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Free pool cabanas
  • Garden
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • Body treatments
  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • Banquet hall
  • Designated smoking areas
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Towels provided

Food and drink

  • Limited room service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Please note: 4x4 vehicles are required to access this property.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 80137

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is One Santuario Natural pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at One Santuario Natural?

Check-in start time: 3 PM; Check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at One Santuario Natural?

Check-out is at noon.

Does One Santuario Natural provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is One Santuario Natural located?

Situated on a river, this luxury lodge is steps from Río Palomino and Sierra Nevada de Santa Marta National Park. Palomino Beach is 2.3 mi (3.7 km) away.

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Reviews

One Santuario Natural Reviews

9.4

Exceptional

9.0

Cleanliness

9.8

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 28 out of 34 reviews
Rating 8 - Good. 4 out of 34 reviews
Rating 6 - Okay. 0 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice cabins in the middle of nature. I enjoyed the cocoa experience they offer very much. Overall nice staff and a relaxing experience. I would defenitely recommend them.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best trip from start to finish. Anyone looking to connect with nature, and disconnect from the outside world. This place has it all, including a river on the property.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
They are very friendly! a must recommend. They will help with anything you ask and make great recommendations!
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
This place is magical!
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. I wish I was there
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay here. Adrian, the property manager was amazing. Took care of everything my group needed. I would highly recommend this place to anyone!! Thank you, Adrian!!!
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spiders and snake skin in room

It was the worst experience ever. The first night the rain water got in the room, there were rats and bats in the roof and the were two spiders and the there were nobody answering. Finally the next day the change the room for other with the grass height and snake skin. This was a really bad experience.
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Dejligt at opleve naturen så tæt på
Stayed 3 nights in Feb 2026
Verified review

4/10 Poor

Disliked: Staff & service, room comfort

Comida mala

El lugar es fascinante con su naturaleza desbordada. Lastimosamente no es como lo muestran en sus páginas, ellos muestran comida saludable y orgánica, tienen una huerta maravillosa pero no la usan en sus alimentos. Me pregunto para que es????
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un oasis espectacular donde te miman en todos los sentidos
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Por los amantes de la naturaleza

El impacto escenográfico del lugar a lado del rio Palomino y cerca de la cierra es increíble. La atención y comida orgánica es de primera calidad. Las experiencias son inolvidables. Complicado llegar, se necesita transporte en SUV o moto.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La acomodacion es fuera de serie. Realmente algo otro nivel en tema de comodidad, experiencia. Todo el mundo se va a esforzar en hacerte pasar una experiencia única Solo un problema y fue con los perros que atacaron a una de las personas con la que estabamos. Los perros bastante agresivos como para estar sueltos por todo el hotel.
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, very friendly staff, very good healthy food
Stayed 2 nights in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradijsje in de Sierra Nevada

De algehele ervaring was super. De omgeving, setting, vibe, service, klantvriendelijkheid is allemaal voortreffelijk. Kamer + badkamer zijn toe aan vernieuwing / opknap beurt. Dit maakt dat prijs / kwaliteit verhouding in vergelijking met andere accomodaties in het land niet op pijl is. Wellness diensten zijn absoluut aan te raden. Eten is heerlijk gezond, maar verwacht geen culinaire hoogstandje. De hele ervaring is puur, rustgevend en fijn.
Stayed 2 nights in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschöner Ort und sehr gutes Essen, nettes Personal. Leider war die Schlussrechnung gleich hoch wie die Übernachtungskosten, es wurde zu Beginn keine Preisliste oder sonstiges abgegeben. Die Schlussrechnung war in 3 Positionen falsch, vor der Korrektur doppelt so hoch. Ich hatte Kontakt mit anderen Gästen bei denen war der gleiche Fall. Schade, dass so ein schöner Ort so geführt wird.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
The food was truly excellent. The service was very good. And, unless you’re from Colombia, you will be eaten alive by bugs. They are overwhelmingly abundant.
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place its perfect to rest! The service is excellent but the best part is the food. If your a foodie this place is a must. Air conditioner in rooms that look like traditional Native American houses or bohíos it make your stay so much more confortable.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente!!!
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

This place is amazing. It was highly recommended to us but it was beyond what we expected. Service is very friendly and personalized. Food is amazing, made from ingredients grown at the reserve. The river surrounded by the rainforest and mountains is beautiful.
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remote location, romantic setting.

Beautiful, rustic hotel. Amazing food, accomodating staff. Jacuzzi in every cabin. Outdoor shower. Tons of wild life. Overall great experience. The only critique I would add is that it is not very kid-friendly. This is a more adults-only hotel, and we did not know that going in. My three year old twins were the only kids on the premises. They had an amazing time though, but I was a little worried about a tantrum or a shriek in the middle of the intimate dinner the couple next to us was having. Would visit again but definitely without the kids.
Stayed 3 nights in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muy bien, el servicio estuvo perfecto la comida deliciosa, es un hotel costoso pero vale la pena
Stayed 2 nights in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just paradise

Amazing, beautiful, friendly, delicious food. Just a few words to describe our wonderful stay at One Love. Thanks to Kathy, Alejandro and Alan and the rest of the staff (kitchen staff!). We felt like being in paradise. Never to forget. We intend to come back!
Stayed 2 nights in Aug 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Días inolvidables !!

Excelente servicio personalizado, el dueño y sus colaboradores estuvieron pendientes todo el tiempo para satisfacer nuestra estadía. El lugar y las instalaciones son lindisimas, muy acordes al entorno del bosque nativo. Espectacular comida en manos de Mayito. Volveremos !!
Stayed 2 nights in Aug 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilloso Hotel

Excelente! Hermoso hotel. Atención personalizada, comida deliciosa. hay mucho para hacer el los alrededores ríos, cascadas, mar, flora y fauna, indígenas. Mucho descanso
Stayed 7 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024