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Inn at Santa Fe, SureStay Collection by Best Western

Property class: 3

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Photo gallery for Inn at Santa Fe, SureStay Collection by Best Western

A hotel lobby with a wooden floor, a stone accent wall, and framed pictures on the wall. - Inn at Santa Fe, SureStay Collection by Best Western (Santa Fe)
Creator video
A hotel lobby with a wooden reception desk, a sign reading "EL MERCADO INN Santa Fe," and various snack and beverage dispensers. - Inn at Santa Fe, SureStay Collection by Best Western (Santa Fe)
A hotel room with two beds, each with a patterned blanket, a nightstand with a lamp, and framed landscape paintings on the wall. - Inn at Santa Fe, SureStay Collection by Best Western (Santa Fe)
A living room with a sofa, armchairs, a glass coffee table, and a rug. There are two lamps, a potted plant, and framed artwork on the walls. - Inn at Santa Fe, SureStay Collection by Best Western (Santa Fe)
Free breakfast, laundry facilities, and a 24-hour gym are just a few of the amenities provided at Inn at Santa Fe, SureStay Collection by Best Western. Free in-room WiFi and a business center are available to all guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a bed, desk, chair, TV, and a painting on the wall.

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.4 out of 10
Very good
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with a bed, a desk, a chair, a television, and a shower area.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.8 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(140 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, desk, chair, TV, and a painting on the wall.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(313 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.6 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a bed, desk, chair, TV, and a painting on the wall.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

A hotel room with a bed, a desk, a chair, a lamp, a heater, and a television.

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

1 Queen Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Flat Screen Television

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Accessible-1 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Southside, a neighborhood in Santa Fe, Inn at Santa Fe, SureStay Collection by Best Western is in the suburbs. Santa Fe Reptile and Bug Museum and Meow Wolf are cultural highlights, and travelers looking to shop may want to visit Fashion Outlets of Santa Fe and Rancho Viejo Village Center. Peace and Rockin' Rollers Event Arena are also worth visiting. Spend some time exploring the area's activities, including skiing. Visit our Santa Fe travel guide
Map
8376 Cerrillos Rd, Santa Fe, NM, 87507

What's nearby

  • Santa Fe Reptile and Bug Museum
    2 min walk - 0.1 miles
  • Fashion Outlets of Santa Fe
    2 min walk - 0.1 miles
  • Christus Saint Vincent Entrada Contenta Health Center
    10 min walk - 0.6 miles
  • Entrada Contena Center
    12 min walk - 0.7 miles
  • Presbyterian Santa Fe Medical Center
    13 min walk - 0.7 miles

Getting around

  • Santa Fe Depot
    19 min drive
  • Albuquerque International Sunport (ABQ)
    55 min drive

Restaurants

  • McDonald's
    13 min walk
  • Starbucks
    14 min walk
  • Dion’s Pizza
    14 min walk
  • Texas Roadhouse
    3 min drive
  • New York Deli Southside
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Parking for SUVs, RVs, buses, trailers, and large vehicles is not available.

We should mention

The seasonal pool will be open from May 20 to November 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is required for transportation to and from this property

Frequently asked questions

Does Inn at Santa Fe, SureStay Collection by Best Western have a pool?

Yes, this property has a seasonal outdoor pool.

Is Inn at Santa Fe, SureStay Collection by Best Western pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Inn at Santa Fe, SureStay Collection by Best Western?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Inn at Santa Fe, SureStay Collection by Best Western?

Check-out is at 11:00 AM.

Where is Inn at Santa Fe, SureStay Collection by Best Western located?

Located in Southside, this hotel is steps from Fashion Outlets of Santa Fe and Santa Fe Reptile and Bug Museum. Christus Saint Vincent Entrada Contenta Health Center and Presbyterian Santa Fe Medical Center are also within 15 minutes.

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Reviews

Inn at Santa Fe, SureStay Collection by Best Western Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 1221 out of 2226 reviews
Rating 8 - Good. 592 out of 2226 reviews
Rating 6 - Okay. 269 out of 2226 reviews
Rating 4 - Poor. 75 out of 2226 reviews
Rating 2 - Terrible. 69 out of 2226 reviews

Reviews

Verified review

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good breakfast, clean room, outdoor pool & nice/helpful staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean, pleasant, convenient, and close to the airport. Would stay there again.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot tub and sauna! Rooms had everything you needed. Beautiful hotel
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one quick night and the staff was very friendly and the location was convenient to the highway.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, great location, very nice rooms, well staffed and they are very helpful and polite.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and breakfast was good.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff's support at check-in, the layout of the room, and the breakfast offerings. Would totally stay again! Great, spacious parking lot and comfy beds. Thanks!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Ronald Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and staff are accommodating.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

LEOPOLDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast menu and great seating
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, good bed and easy to get there and to get to the center of the city.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious, clean and well appointed. Was surprised no coffee pot in room, but coffee pot in lobby was always ready. Beds were super comfortable, This is the second time I've stayed at the Inn and I will definitely stay there again. No complaints.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Tracie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is delish! Located near food, shopping, and near the highway. Stayed 16 nights.
Stayed 17 nights in Jun 2026
Verified review

8/10 Good

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
It did the job. It was clean and close to Texas Roadhouse.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Carlos Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and attentive.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a little older, but clean and very cute. Staff was friendly and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was great! Room was clean and comfortable. Quiet area. No problems with noise. Staff was very nice and welcoming. I will definitely stay here again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Debra

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Small room but ample. Quiet, on outskirts of town, but easy to get places. Enjoyed our stay!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very up to date and super clean. The staff is super helpful and friendly. The breakfast was good. They did have fresh scrambled eggs and pork patty sausages and pancakes as the hot entree items. They also had the standard cold items, like cereal etc. They has a nice heated outdoor pool, hot tub and sauna. They were in working order and clean. The motel is very close to the exit off I25. Overall the motel was very pleasant and I would recommend it without any reservations. It is a bargain for the price.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 1 night in May 2026
Verified review

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place to stay while visiting for a couple of days with family. The room and facility was clean, the beds were comfortable, it was quiet and the breakfast was a nice surprise. The staff were extremely friendly and helpful. The only feedback I can offer is to update the flooring to tile. The carpets were pretty dirty and honestly, from a health perspective, I always find it difficult to understand why hotels have carpet. Carpeting is not sanitary overall. Otherwise, great stay.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay for the price and only about 10 min drive away from the Plaza where all the good stuff is. This hotel was very clean and great breakfast in the morning. I would recommend it for a quick getaway to Santa Fe.
Stayed 1 night in May 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean. The shower was super slippery the bed somewhat hard and it creaked AC took a long time to cool off the room fitness room was small but had the essentials.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and close to Cerillos Road and the freeway and bypass road to Taos. Staff is excellent, courteous, professional and friendly. Close to restaurants and Kohls. Hospital is also close by. Accommodation are well maintained and rooms are clean. Great experience as always.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, wonderful breakfast buffet, great outdoor pool & hot tub, convenient to all attractions and shopping. Overall hotel is older but they have fixed it up to be a really cute vibe with a home feel. The rooms from what staff explained are still being updated and you’ll see the older carpets and bathroom… bathrooms are still very clean but the carpets are rough. They are supposedly the next thing to be updated. This is an excellent family and pet friendly place
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The breakfast was ok but would have liked to see English muffins or bagels.
Stayed 1 night in May 2026