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OYO Hotel Rio Chetumal

3.5 star property
Hotel in Santa Elena with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for OYO Hotel Rio Chetumal

Outdoor pool
Exterior
Superior Room | 1 bedroom, desk, bed sheets
Free self parking
Reception
OYO Hotel Rio offers a peaceful escape with city attractions nearby. Guests can relax in the garden or enjoy the outdoor and children's pools. Amenities include free WiFi, luggage storage, and 24/7 front desk service.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Double Beds

1 bedroom, desk, bed sheets

Standard Room, 2 Double Beds

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Electric kettle
Daily housekeeping
Desk
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | 1 bedroom, desk, bed sheets

Superior Room

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Electric kettle
Daily housekeeping
Desk
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite

1 bedroom, desk, bed sheets

Standard Suite

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
Electric kettle
Daily housekeeping
Desk
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Santa Elena, OYO Hotel Rio Chetumal is near the beach. Santa Rita Archaeological Reserve and Fort Barlee are local landmarks, and the area's natural beauty can be seen at Lake Bacalar and Canal de los Piratas. Santuario del Manati and Dr. Alfredo Barrera Marin Botanical Garden are also worth visiting.
Visit our Santa Elena travel guideOpens in a new window
Map
Constitución 203, Manzana 7, Lote 10, Santa Elena, QROO, 77965

What's nearby

  • Laguna Milagros - 11 min drive - 5.9 miles
  • Palacio Municipal De Othon P. Blanco - 15 min drive - 8.1 miles
  • Museum of Maya Culture - 15 min drive - 8.7 miles
  • Chetumal Ferry Terminal - 15 min drive - 8.7 miles
  • Palacio de Gobierno - 15 min drive - 8.7 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 19 min drive

Restaurants

  • ‪Enchiladas Huastecas - ‬9 min drive
  • ‪Dragon restaurant - ‬16 min walk
  • ‪Church’s Chicken - ‬5 min drive
  • ‪El asadero de Huay Pix - ‬9 min drive
  • ‪El Abuelo - ‬10 min drive

About this property

OYO Hotel Rio Chetumal

Property highlights
OYO Hotel Rio Chetumal provides amenities like a grocery/convenience store and a garden. Stay connected with free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self parking
  • A 24-hour front desk and luggage storage
Room features
All guestrooms at OYO Hotel Rio Chetumal boast comforts such as air conditioning.
Extra amenities include:
  • Bathrooms with showers and shampoo
  • 32-inch TVs with Netflix, streaming services, and cable channels
  • Electric kettles, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from noon to 10:00 PM
Parking height restrictions apply

Frequently asked questions

Does OYO Hotel Rio Chetumal have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from noon–10:00 PM.

Is OYO Hotel Rio Chetumal pet-friendly?

Yes, this hotel allows pets (limit 1 total).

How much is parking at OYO Hotel Rio Chetumal?

Self parking is free at this property.

What time is check-in at OYO Hotel Rio Chetumal?

Check-in begins at 3:00 PM.

What time is check-out at OYO Hotel Rio Chetumal?

Check-out is at noon.

Where is OYO Hotel Rio Chetumal located?

Situated near the beach, this hotel is within 9 mi (15 km) of Laguna Milagros, Palacio Municipal De Othon P. Blanco, and Chetumal Ferry Terminal. Explanada de la Bandera and Palacio de Gobierno are also within 9 mi (15 km).

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OYO Hotel Rio Chetumal Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 2 out of 12 reviews
Rating 2 - Terrible. 2 out of 12 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness
They accepted our dog.
Stayed 1 night in Jun 2025

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
The property did not meet the expectations set out by the description. They also changed my room from what I originally booked.

10/10 Excellent

Cesar

Stayed 1 night in Apr 2025

6/10 Okay

PATRICIA

Stayed 1 night in Mar 2025

8/10 Good

Yamileth

Liked: Cleanliness, staff & service, property conditions & facilities
Bonito lugar
Stayed 1 night in Feb 2025

10/10 Excellent

Yesenia

Stayed 1 night in Feb 2025

8/10 Good

Yesenia

Liked: Staff & service, property conditions & facilities
Esta bien para ospedarce
Stayed 1 night in Feb 2025

8/10 Good

jose luis

Stayed 2 nights in Dec 2024

2/10 Terrible

Armando Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Es muy sucio y con mucha umedad
Stayed 1 night in Nov 2024

10/10 Excellent

Alejandro

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Carlo

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Francisco

Stayed 1 night in Apr 2024

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