See all properties

Hotel Cortez

3.5 star property
Garden-side drinks and international dining await at this retreat in a shopping district, with a spa for massages and a convenient area shuttle.

Choose dates to view prices

Photo gallery for Hotel Cortez

A swimming pool with a water slide, surrounded by a hotel building with multiple floors and outdoor seating areas. - Hotel Cortez (Santa Cruz)
A sauna with wooden walls and benches. - Hotel Cortez (Santa Cruz)
A high-rise hotel with multiple floors, a swimming pool, and a well-lit street with cars. - Hotel Cortez (Santa Cruz)
A buffet with various fruits and snacks. - Hotel Cortez (Santa Cruz)
A spacious lobby with high ceilings, wooden beams, and a large seating area with wicker chairs. - Hotel Cortez (Santa Cruz)
Hotel Cortez sits in the heart of a shopping district, offering a welcome retreat for travelers. Guests can enjoy international cuisine at two restaurants, book rejuvenating massages at the spa, or relax by the outdoor pool and separate children's pool.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a small refrigerator, and a window with blinds.

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 2 Double Beds

A hotel room with two beds, a desk, and a chair.

Double Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Studio Suite

A neatly made bed with a quilted cover, two bedside lamps, and a dark headboard.

Junior Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE HONEYMOON

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Santa Cruz, Hotel Cortez is in the city center and near the airport. Casa Municipal de Cultura Raúl Otero Reiche and Ethno-folkloric Museum are cultural highlights, and travelers looking to shop may want to visit La Recova Artisan Walk and Patio Design LifeStyle Center. Centro Cultural Ronald Roa and Guarani Nandereko Nomai Art and Culture Center are also worth visiting. Visit our Santa Cruz travel guide
Map
Av. Cristobal de Mendoza 280, Santa Cruz

What's nearby

  • A historic building with arched windows and a clock. People are sitting and standing on the steps in front of the building.
    Plaza 24 de Septiembre
    19 min walk - 1.0 mile
  • An interior of a church with high arched ceilings, wooden pews, and a central altar.
    San Lorenzo Cathedral
    11 min drive - 1.3 miles
  • Municipal Library
    8 min walk - 0.5 miles
  • Arenal Park
    11 min walk - 0.6 miles
  • Santa Cruz Zoo
    16 min walk - 0.9 miles

Getting around

  • Santa Cruz de la Sierra Station
    13 min drive
  • Santa Cruz (VVI-Viru Viru Intl.)
    27 min drive

Restaurants

  • Shimaya Ramen
    11 min walk
  • Sii-Pi - Viedma
    9 min walk
  • Rue 170
    13 min walk
  • Burger King
    5 min walk
  • Karaoke Viedma
    12 min walk

Similar properties

Lounge
Hampton by Hilton Santa Cruz/Equipetrol, Bolivia
Santa Cruz
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 280 reviews
Hampton by Hilton Santa Cruz/Equipetrol, Bolivia
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Poza del Bato
  • Tahuichi

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Elevator (43 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, must present valid ID at check-in. Travelers who are not citizens of Bolivia must present a passport and immigration card or entry stamp. Minors travelling with one parent or with a third party must obtain a travel permit from the Bolivian Ombudsman Department of Protection of Children. Relatives or a third party travelling with a child must produce proof of the parents’ identification in addition to the required travel permit.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hotel Cortez have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Cortez pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Cortez?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Cortez?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Cortez located?

Located in the heart of Santa Cruz, this spa hotel is within a 15-minute walk of Municipal Library, Arenal Park, and Ethno-folkloric Museum. La Recova Artisan Walk and Centro Cultural Ronald Roa are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Cortez Reviews

9.2

Wonderful

9.6

Cleanliness

8.2

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 104 out of 146 reviews
Rating 8 - Good. 29 out of 146 reviews
Rating 6 - Okay. 9 out of 146 reviews
Rating 4 - Poor. 4 out of 146 reviews
Rating 2 - Terrible. 0 out of 146 reviews

Reviews

Verified review

10/10 Excellent

Solvei Emily Brekke

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Great room, location, staff and amenities.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Yefiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very friendly and polite staff. The breakfast is delicious. I spent almost two weeks and I absolutely adored this place. The pool area is wonderful. I enjoyed the gym and the hydro massage area (jacuzzis). This is included with your room reservation, you just need to make a reservation ahead of time. I noticed that they cleaned and sanitized each one after it was used. Overall it’s an amazing and very clean place to stay.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and property are second to none!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and the staff was incrediblly efficient and kind.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
I love the pool and garden area and ALL of the staff are so friendly and helpful
Stayed 6 nights in Feb 2025
Verified review

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located and friendly staff. Nice pool and dry and steam sauna.. will return
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 7 nights in Oct 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and relaxing. The staff are very friendly and helpful. Very easy.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. The service was outstanding. The room was very clean and nice. It looks just like the pictures. The included breakfast was delicious
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Scott

Liked: Cleanliness, amenities, property conditions & facilities
The hotel facilities, food and its staff were great! It would be a solid 5 stars for me except my stay for vacation and relaxation was met daily by 9 hours of a hammer doing some kind of construction up me. There was no sleeping in or coming back to the room during the day to relax and take a nap. Very frustrating. I ended up checking out a day early.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Disappointed that there was no notice that the pool was being fixed. They offered free entry to a water park instead but we didn’t have time to use it. Just really wanted the pool. But otherwise faultless. Amazing breakfast included. Clean and comfortable. Beautiful gardens to enjoy. Great location.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Nice pool and sauna and small gym - excellent for Bolivia. Friendly staff and decent breakfast. Only gripe is the coffee machine outside the breakfast restaurant: it isn’t free. This is my second stay there in 2 weeks and they had no indication of that the first time. I saw the second time they put a sign saying it was 20bol.. they only charged me 15bol the week prior.. minor detail.. My go to hotel when I arrive in Santa Cruz.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 5 nights in July and loved the beautiful grounds. I spent time each day meandering and relaxing by the pool with cocktails or coffee. The staff is very kind and accommodating. I chose Hotel Cortez because of their English speaking staff and the feel of traditional Bolivia that they have managed to maintain in the midst of contemporary amenities.The breakfast was a wonderful way to start my days with a huge variety of sweet and savory options. My room was sufficient and very clean although quite basic. An in-room ironing board would have been great. I will definitely return on my annual visits to Sta Cruz
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
I love Hotel Cortez! This was my second stay this year. The room and public areas are impeccably clean and ALL of the staff are friendly and so helpful. Many speak English which can be helpful. I choose this hotel because I like that it is locally owned and convenient for friends and family. It has lovely grounds and a nice pool area. The furnishings and artwork have a regional feel. The breakfast is very sufficient with an omelette station, a great selection of breads and fresh fruits. Having sung their praises I need to clarify that this is not a luxury hotel. I gave them 5 stars because they are excellent for their category of hotel. A couple of suggestions I would make are - iron and ironing boards available and to upgrade the blow dryers in the bathroom. ;-)
Stayed 6 nights in Dec 2023
Verified review

10/10 Excellent

Sarinela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really can’t say enough good things about this property. Perfect location to get to anywhere in the city. Well appointed rooms. Great staff!!! The he comp breakfast is legit!!! The on site restaurant is also great! Thank you for a great few days!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo Excelente
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good hotel!
Stayed 8 nights in May 2024
Verified review

10/10 Excellent

Oscar

Liked: Amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly.
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Best place in SCz
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Victor

The Cortez Hotel was an amazing experience. Thanks!
Stayed 8 nights in Jan 2025
Verified review

8/10 Good

Evelin ,Ivanna

Liked: Cleanliness, staff & service, property conditions & facilities
Second Time, and thé star was very good!
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Siglindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything, special the guy from the transportation, he make us very welcome.
Stayed 2 nights in Oct 2022