See all properties

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Property class: 2.5

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz by IHG

A modern hotel room with a kitchenette, a bed, a desk, and a view of the outdoors. - Holiday Inn Express Hotel & Suites Santa Cruz by IHG (Santa Cruz)
A modern living room with a blue sofa, a floor lamp, a large window with a view of trees, and a radiator. - Holiday Inn Express Hotel & Suites Santa Cruz by IHG (Santa Cruz)
A modern hotel room with a wooden desk, a yellow chair, a flat-screen TV, a microwave, a coffee machine, and a mini-fridge. - Holiday Inn Express Hotel & Suites Santa Cruz by IHG (Santa Cruz)
A hotel lobby with a reception desk, seating area, and a patterned carpet. - Holiday Inn Express Hotel & Suites Santa Cruz by IHG (Santa Cruz)
A modern hotel room with a blue sofa, a painting, a floor lamp, a wooden cabinet, and a built-in sink. - Holiday Inn Express Hotel & Suites Santa Cruz by IHG (Santa Cruz)
Holiday Inn Express Hotel & Suites Santa Cruz by IHG provides amenities like free full breakfast and laundry facilities. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed, Courtyard View

A modern hotel room with a neatly made bed, a desk with a lamp, and a view of the outdoors through a large window.

Room, 1 King Bed, Courtyard View

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Courtyard View

A modern hotel room with a wooden desk, a yellow chair, a flat-screen TV, a microwave, a coffee machine, and a mini-fridge.

Room, 2 Queen Beds, Courtyard View

8.4 out of 10
Very good
(5 reviews)
  • Desert view
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, Multiple Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Suite, Multiple Beds

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A modern hotel room with a neatly made bed, a desk with a lamp, and a view of the outdoors through a large window.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A modern hotel room with a neatly made bed, a desk with a lamp, and a view of the outdoors through a large window.

Suite, 1 King Bed

7.8 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A bed with white bedding and a wooden headboard.

Standard Room

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A modern hotel room with a wooden desk, a yellow chair, a flat-screen TV, a microwave, a coffee machine, and a mini-fridge.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(130 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

A modern hotel room with a neatly made bed, a desk with a lamp, and a view of the outdoors through a large window.

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

A modern hotel room with a wooden desk, a yellow chair, a flat-screen TV, a microwave, a coffee machine, and a mini-fridge.

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility)

A modern hotel room with a neatly made bed, a desk with a lamp, and a view of the outdoors through a large window.

Suite, 1 King Bed, Accessible (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Westside Santa Cruz, a neighborhood in Santa Cruz, Holiday Inn Express Hotel & Suites Santa Cruz by IHG is near theme parks. Santa Cruz Beach Boardwalk is a popular attraction and the area's natural beauty can be seen at Monterey Bay and Capitola Beach. Monterey Bay National Marine Sanctuary Exploration Center and Santa Cruz Museum of Natural History are also worth visiting. Spend some time exploring the area's activities, including winery tours. Visit our Santa Cruz travel guide
Map
1410 Ocean Street, Santa Cruz, CA, 95060

What's nearby

  • A historic half-timbered building with a stone facade, surrounded by trees and a red brick sidewalk.
    Ocean Street
    1 min walk - 0.1 miles
  • A street with a clock tower, a tram, and a building with a sign.
    Pacific Avenue
    15 min walk - 0.8 miles
  • A church with a wooden door and a bell tower.
    Mission Santa Cruz
    18 min walk - 1.0 mile
  • Santa Cruz Mission State Historic Park
    15 min walk - 0.8 miles
  • Williams-Reynolds House
    2 min drive - 0.9 miles

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC)
    40 min drive

Restaurants

  • McDonald's
    2 min walk
  • Taqueria Los Pericos
    12 min walk
  • Jack in the Box
    9 min walk
  • Woodstock's Pizza Santa Cruz
    17 min walk
  • Chipotle Mexican Grill
    10 min walk

Similar properties

A hotel room with a large bed, a bathroom with a bathtub, and a wooden floor.
Comfort Inn Santa Cruz North
Westside Santa Cruz
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
8.6 out of 10, Excellent, 1,328 reviews
Comfort Inn Santa Cruz North
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 20.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from April to November
Pool access available from 7:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Santa Cruz by IHG have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Holiday Inn Express Hotel & Suites Santa Cruz by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 20.00 per night.

What time is check-in at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express Hotel & Suites Santa Cruz by IHG located?

Located in Westside Santa Cruz, this hotel is steps from Ocean Street, and within 3 mi (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Pacific Avenue and Town Clock are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Holiday Inn Express Hotel & Suites Santa Cruz by IHG Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 759 out of 1269 reviews
Rating 8 - Good. 271 out of 1269 reviews
Rating 6 - Okay. 135 out of 1269 reviews
Rating 4 - Poor. 49 out of 1269 reviews
Rating 2 - Terrible. 55 out of 1269 reviews

Reviews

Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay and clean place.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel - nice staff. Breakfast was great!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and newly renovated, the bed was new. Had a terrific night's sleep. Really enjoyed our stay will book with them again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely nice and clean, and great breakfast options
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Place people super nice sergio was great costumer service
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Anudeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick, room is clean and this location has food options in walking distance, breakfast is OK but not many options and parking is $20 per day. Good thing is they have a Tesla EV charger for two parkings
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Property was clean. Room was clean. Didn't need to interact with staff.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Jalisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing! I had a Karen coming to my door but the staff handled it perfectly. Will definitely be coming back.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Zemeka

Disliked: Staff & service, amenities, property conditions & facilities
Cleaner room, doors were loud, maybe complimentary water for guest and cleaner restroom. Friendly front desk staff.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Shing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ~ close to the Beach Broadwalk and the Wharf. Rooms were recently renovated, so it was clean, quiet and the beds very comfortable. Very hot water in the shower. The microwave & mini fridge was greatly appreciated. Breakfast was very good with fresh pancakes, oatmeal, eggs, biscuits / gravy, bagels + good coffee. The staff was friendly during check -in and check out. $20 daily parking.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and close to a few restaurants. The breakfast was only fair.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Adelaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Loved the pool too.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

German

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Zonika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very nice room; great amenities
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice stay the room was clean. However the pool looked green. In their defense it was fully booked and a lot of guests were parked over the lines making it less parking spaces in the parking garage.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean easy parking and good friendly and good location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT was very comfortable to stay there. The staff were very friendly and accomodating.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room clean halls big breakfast selection
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Mayuni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, newly remodeled. The continental breakfast was great! Highly recommend, only 10 minutes from the boardwalk by car and a 20 minute walk.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast. Great for a family. Also loved the shampoo/soap provided. I thought I would need to go to the store (traveling with 3 females with long hair) however the Dove products were a nice surprise.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

G Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is currently under renovation so there are some spaces that are torn up, other than that, This Holiday Inn Express is a very good hotel. If your just passing through its got lots of useful local amenities nearby
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Gabby

We had a rough night. Our AC unit decided to wake us up in the middle of the night with a loud beeping noise. It happened twice, so we ended up packing all of our things and headed downstairs. The front desk was helpful and ended up giving us a new room. Overall, I felt the location was a bit dirty. There were some areas that could have used a better cleaning, which was disappointing. The staff was friendly and helpful, but unfortunately, the issues with the AC and cleanliness made our stay less enjoyable than we had hoped.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities
Staff were great, quiet room and breakfast with options.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated accommodations. I had read that they were renovating recently, and it almost felt like a brand-new hotel! Great location; convenient underground parking (for a fee) with elevator to all floors. Highly recommend this hotel.
Stayed 2 nights in Apr 2026