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Albergo Palazzo

Property class: 4

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Photo gallery for Albergo Palazzo

An outdoor area with a paved walkway, potted plants, and a view of the sea. - Albergo Palazzo (Santa Cesarea Terme)
The exterior of the Albergo Palazzo hotel with illuminated signage, classical columns, and a grand entrance. - Albergo Palazzo (Santa Cesarea Terme)
A wooden wardrobe with a mirrored door and multiple drawers. - Albergo Palazzo (Santa Cesarea Terme)
A spacious dining area with white tables and chairs, a patterned floor, and a central chandelier. - Albergo Palazzo (Santa Cesarea Terme)
A hotel room with a bed, bedside tables, a desk with a chair, a TV, and a view of the outdoors. - Albergo Palazzo (Santa Cesarea Terme)
Take advantage of a terrace, a coffee shop/cafe, and laundry facilities at Albergo Palazzo. The on-site restaurant offers breakfast and dinner. In addition to a bar, guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Double or Twin Room, Garden View, Garden Area

A hotel room with a bed, a desk with a chair, a mirror, and a window with curtains.

Standard Double or Twin Room, Garden View, Garden Area

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use, Garden View

A hotel room with a bed, a desk with a chair, a mirror, and a window with curtains.

Standard Double Room Single Use, Garden View

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room Single Use, Sea View

A hotel room with a bed, a desk, a chair, a TV, a window with curtains, and a painting on the wall.

Standard Double Room Single Use, Sea View

  • Sea view
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double or Twin Room, Sea View

A hotel room with a bed, a desk, a chair, a TV, a window with curtains, and a painting on the wall.

Standard Double or Twin Room, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room, Sea View

A hotel room with two beds, a television, and a view of the sea.

Standard Triple Room, Sea View

  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed OR 3 Twin Beds

View all photos for Standard Triple Room, Garden View

A hotel room with a bed, bedside table, lamp, and a view of the outside.

Standard Triple Room, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room, 2 Bedrooms, Sea View, Sea Facing

A hotel room with a bed, a TV, a painting, and a view of the sea through a window.

Standard Quadruple Room, 2 Bedrooms, Sea View, Sea Facing

  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed OR 4 Twin Beds

View all photos for Standard Quadruple Room, 2 Bedrooms, Garden View, Garden Area

A hotel room with two beds, a TV, a vase of flowers, and a window with curtains.

Standard Quadruple Room, 2 Bedrooms, Garden View, Garden Area

  • Garden view
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed OR 4 Twin Beds

View all photos for Economy Double or Twin Room, Courtyard Area

A hotel room with a bed, bedside lamps, a desk with a computer, and a window with curtains.

Economy Double or Twin Room, Courtyard Area

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Double Room Single Use, Courtyard Area

A hotel room with a bed, bedside lamps, a desk with a computer, and a window with curtains.

Economy Double Room Single Use, Courtyard Area

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room Single Use, Balcony, Sea Facing

A hotel room with a bed, bedside tables, a desk with a chair, a TV, and a view of the outdoors.

Standard Double Room Single Use, Balcony, Sea Facing

  • Sea view
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room, Balcony, Sea Facing

A hotel room with a bed, a nightstand, a vase of flowers, a painting, and a view of the sea through a balcony door.

Standard Double or Twin Room, Balcony, Sea Facing

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Located in Santa Cesarea Terme, Albergo Palazzo is on the waterfront. Palazzo Sticchi and Villa Raffaella are local landmarks, and some of the area's attractions include Artefatto - L'idea in Terracotta and La Cutura Botanical Garden. Visit our Santa Cesarea Terme travel guide
Map
Via Roma, 237, Santa Cesarea Terme, LE, 73020

What's nearby

  • Terme di Santa Cesarea
    1 min walk - 0.1 miles
  • Palazzo Sticchi
    5 min walk - 0.3 miles
  • Villa Raffaella
    5 min walk - 0.3 miles
  • Santa Cesarea Terme Beach
    12 min walk - 0.7 miles
  • Tower Miggiano
    4 min drive - 1.4 miles

Getting around

  • Poggiardo Station
    17 min drive
  • Papola Casale Airport (BDS)
    83 min drive

Restaurants

  • Molo
    10 min drive
  • Il Triangolo Azzurro
    4 min walk
  • Bar Fonte dei Messapi
    7 min drive
  • Bar Alimentari Tabacchi da Carlo
    7 min drive
  • Isola del Sole 365
    9 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • Elevator

More

  • 3 floors
  • Banquet hall
  • Built in 1929
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Albergo Palazzo pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Albergo Palazzo?

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM.

What time is check-out at Albergo Palazzo?

Check-out is at 10:00 AM.

Does Albergo Palazzo provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Albergo Palazzo located?

Situated on the waterfront, this hotel is within a 10-minute walk of Terme di Santa Cesarea, Palazzo Sticchi, and Villa Raffaella. Santa Cesarea Terme Beach and Tower Miggiano are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Albergo Palazzo Reviews

7.4

Good

8.0

Cleanliness

7.8

Location

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 15 out of 58 reviews
Rating 8 - Good. 24 out of 58 reviews
Rating 6 - Okay. 8 out of 58 reviews
Rating 4 - Poor. 8 out of 58 reviews
Rating 2 - Terrible. 3 out of 58 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have much time to enjoy the structure of the hotel. Service very good. Parking included and excellent breakfast! A/C could be better during this very warm summer!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 4 nights whit family, nice hotel, clean rooms and good breakfast, really good staff, serviceminded and keen to solve any questions.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was like being in a palace! With a beautiful view to Adriatic sea, with a balcony, the room with high ceilings and a spacious bathroom. Rich breakfast. Friendly stuff. Everything was great!
Stayed 5 nights in Nov 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good location, near the ocean and just beautiful. But if you don’t speak any Italian or something similar, the staff and people in town will be annoyed by you, and they‘ll let you feel it. Not much respect and patience from them
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just used it as a stop off for a few hours but it was very clean, staff were welcoming, feee parking and great price
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!!
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Beautiful exterior, but the rooms were not as nice as expected
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Character hotel in interesting town. Very small triple room however, and minimal bathroom amenities. Towels could do with an upgrade. Hotel staff helpful but not much to do in town if you're not interested in or cant afford treatments. Castro not easy to get from Santa Cesarea Terme for grotto boat tour. Town crowded with Italian tourists so recommend not visiting in August
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort

Ar condicionado ruim

Bem localizado, prédio imponente, quartos grandes. Os pontos ruins são o ar condicionado e o tamanho do box do chuveiro que o menor que vi na minha vida. Tive que trocar de quarto pq no primeiro não funcionava o ar condicionado. No segundo quarto o ar meramente deixava o quarto um pouco habitável. O café da manha é bom porem a maquina de cafe é lenta e forma filas grandes.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Bello
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout est parfait ! Le personnel est à votre écoute et on tout fait pour nous aider dans nos démarches : encore merci ! La chambre est très confortable, propreté impeccable et une vue magnifique Petit déjeuner copieux.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Recensiobne positiva. Ma potrebbero fare di meglio dato il potenziale.
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Ich und meine Schwester waren sehr entäuscht über underen 2 Wöchigen Aufenthalt im 4 Stern Albergo Palazzo. - Dusche kann nur ganz kalt bedient werden (es gibt auch kein Lauwarm) - Balkontüren werden bei 35 Grad von Putzpersonal offengelassen - Klimaanlage läuft 24/7, keine Möglichkeit diese auszuschalten - an manchen Tagen riecht die Luft aus der Klimaanlage nach Fäkalien, einmal hat das komplette Hotel danach gerochen - Wc Schüssel läuft unten am Boden aus - leider ist das Personal auch nicht besonders freundlich, man wird weder begrüsst noch verabschiedet an der Rezeption Wir sind überhaupt nicht kompliziert & haben auch etwas einfaches gesucht. Jedoch entsprechen Fotos auf der Website nicht dem, was es in Wirklichkeit ist. Auch ist es auf keinen Fall ein 4 Stern Hotel! Wir werden es nicht noch einmal buchen.
Stayed 12 nights in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale indisponibile, poco accogliente, camera discreta ma molto sporca. Ad aggravare il tutto mi hanno raschiato l’auto nel parcheggio chiuso dell’albergo, con camere presenti si sono rifiutati di visionare i filmati o di darmi supporto per comprendere chi mi avesse raschiato palesemente apposta con una chiave l’auto. Vivamente sconsigliato!
Stayed 6 nights in Aug 2024
Verified review

6/10 Okay

Posizione 10 e lode, il resto appena passabile.

Struttura da ristrutturare ma in ottima posizione. Colazione inadeguata, sia per la qualità sia per l’organizzazione, circa 15 minuti di fila per accedere alla macchinetta del caffè/the etc.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ancien hôtel des Thermes rénové. Grande chambre avec vue sur mer. Très bon état et propreté. Très bon petit déjeuner avec sucré / salé. Très bon accueil du personnel à la réception et au petit déjeuner. Le bar était fermé. Il manquait un plateau de courtoisie en chambre pour réaliser un café ou un thé.
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

Liked: Amenities
Disliked: Property conditions & facilities
Struttura esternamente molto originale e possente con un vasto parcheggio è una stupenda vista mare antistante all’ingresso. All’arrivo in data 26 agosto un odore terribile fognante che doveva essere motivato all arrivo.Ma nonostante io sia una persona molto molto flessibile,non ci è stato comunicato nemmeno un minimo motivo di guasto o problema che persisteva nei corridoi e piano terra dell intera struttura. Odore inaccettabile che ha continuato a esserci nel pomeriggio e nella mattina seguente nei spazi comuni specialmente all ingresso dell hotel e nei corridoi. Struttura non all altezza di 4 stelle considerando corridoi molto simili paragonabili a quelli di un “istituto di scuole superiori classico” Nonostante sia una persona molto flessibile,non ho accettato l indifferenza davanti a un problema o guasto dove non ci si è nemmeno interessati a comunicare a tutti i clienti una motivazione.struttura non considerabile assolutamente da 4 stelle Odore
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel tranquillissimo tante cose per il benessere della persona e per il corpo complimento per il personale delle pulizie e tutto lo staff
Stayed 7 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kényelmes, tiszta szállás. A reggeli finom volt és bőséges. A szálloda előtti terasz nagyszerű.
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Posizione eccellente che offre comodo parcheggio con vista sul mare. Da migliorare gli arredi conpreso materasso, molto vetusti. Colazione nella media, pulizia eccellente.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo rapporto qualità prezzo
Stayed 1 night in Sep 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Personale non molto cordiale, letti scomodi, una cosa che proprio non mi è piaciuta e che è una struttura dove ammettono animali e poi ci hanno sconsigliato di andare a fare colazione con il cane, di non andare in determinati posti ecc… ma se ammettono animali poi non devono dire di non andare in un posto o altero. Comunque non ci torneremo
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Chambres à refaire

Hôtel très vieillot. J’aime le charme du vintage et rétro, mais ici, c’est vraiment très très vieillot . Les chambres auraient besoin d’être refaites, et entretenues. On sent un laisser aller. Point positif : la magnifique vue mer et le petit déjeuner correct. Mais l’ensemble est cher pour ce que c’est.
Stayed 4 nights in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura carina, pulita e accogliente sicuramente da rimodernare pero bel complesso buona, ottima posizione e parcheggio interno molto utile
Stayed 6 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Il cibo e la vista spettacolare della stanza che si affaccia sul mare
Stayed 4 nights in Jul 2021