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Hotel Villa Napoli

Property class: 2.5

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Photo gallery for Hotel Villa Napoli

A modern outdoor patio with a pool, dining area, and a waterfall feature. - Hotel Villa Napoli (Santa Ana)
An outdoor seating area with tables and chairs, hanging floral decorations, and string lights. - Hotel Villa Napoli (Santa Ana)
A room with a blue sofa, a white shelf with two framed pictures, and a colorful abstract painting on the wall. - Hotel Villa Napoli (Santa Ana)
A hotel room with two beds, a large mural of a cityscape, a sliding glass door to a balcony, and a bench. - Hotel Villa Napoli (Santa Ana)
A pathway leading to a building with string lights and greenery. - Hotel Villa Napoli (Santa Ana)
Consider a stay at Hotel Villa Napoli and take advantage of free cooked-to-order breakfast, a free daily manager's reception, and a coffee shop/cafe. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Double Room, Pool View - Muros

A view from a room with a pool, featuring a building with a sign that reads "Pizza Napoli" and a poolside area with chairs and a table.

Deluxe Double Room, Pool View - Muros

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Quadruple Room, Pool View - Napoles

A room with two beds, a stone accent wall, and a wooden ceiling.

Deluxe Quadruple Room, Pool View - Napoles

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, Balcony, Pool View - Milano

A hotel room with a bed, a wall-mounted air conditioner, a door, and abstract wall art.

Deluxe Double Room, Balcony, Pool View - Milano

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Quadruple Room, Pool View - Capri

A hotel entrance with a pool area visible through the glass doors.

Family Quadruple Room, Pool View - Capri

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Deluxe Quadruple Room, Balcony, Garden View - Roma

A hotel room with two beds, a large mural of the Colosseum, and a modern bathroom visible through an open door.

Deluxe Quadruple Room, Balcony, Garden View - Roma

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Quadruple Room, Balcony, Pool View - Sicilia

Deluxe Quadruple Room, Balcony, Pool View - Sicilia | In-room safe, blackout drapes, iron/ironing board, WiFi (free)

Deluxe Quadruple Room, Balcony, Pool View - Sicilia

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Quadruple Room, Balcony - Positano

A hotel room with two beds, a bench, a nightstand with a lamp, and three framed coastal landscape pictures on the wall.

Deluxe Quadruple Room, Balcony - Positano

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Quadruple Room, Balcony, Garden View - Picasso

A narrow room with two beds, wooden flooring, a door, and a wall with a 'No Smoking' sign.

Quadruple Room, Balcony, Garden View - Picasso

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Balcony - Pompeya

A hotel room with two beds, a large mural of a cityscape, a sliding glass door to a balcony, and a bench.

Deluxe Twin Room, Balcony - Pompeya

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Family Quadruple Room, Balcony, Pool View - Venecia

A bedroom with a bed, a nightstand with a lamp, wooden wall decor, and a white ceiling.

Family Quadruple Room, Balcony, Pool View - Venecia

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Single Room - Siena

A bedroom with a bed, a bench, a neon sign, and a mirror.

Deluxe Single Room - Siena

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Santa Ana is home to Hotel Villa Napoli. Lake Coatepeque and Cerro Verde National Park reflect the area's natural beauty and area attractions include Centro de Artes del Occidente and Finca San Antonio. Looking to enjoy an event or a game while in town? See what's going on at Oscar Alberto Quiteno Municipal Stadium, or consider a night out at El Encuentro Santa Ana. Visit our Santa Ana travel guide
Map
carretera antigua a san salvador, Santa Ana, santa ana, 02010

What's nearby

  • A Gothic-style cathedral with intricate spires and a prominent cross.
    Cathedral of Santa Ana
    6 min drive - 2.6 miles
  • A green classical building with ornate details and a large cathedral in the background.
    National Theater of Santa Ana
    6 min drive - 2.6 miles
  • Santa Ana City Hall
    6 min drive - 2.6 miles
  • Metrocentro Santa Ana
    6 min drive - 2.8 miles
  • Regional Museum of the West
    7 min drive - 2.8 miles

Getting around

  • El Salvador Intl. Airport (SAL)
    114 min drive

Restaurants

  • Mister Donut
    4 min drive
  • Pupuseria Caney
    3 min drive
  • McDonald's
    4 min drive
  • La Pampa Santa Ana
    4 min drive
  • Pizza Hut
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 10
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 steps to reach entrance
  • 16 accessible parking spaces
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Food and drink

  • Chef service
  • Meal delivery service
  • Restaurant dining guides

More

  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 20.0 per day

Important information

Optional extras

  • Rollaway bed fee: USD 20.0 per day
  • Hosted evening meal: USD 10

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 5:30 AM to 10:00 PM
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14

Frequently asked questions

Does Hotel Villa Napoli have a pool?

Yes, this property has an outdoor pool. Pool access is from 5:30 AM–10:00 PM.

Is Hotel Villa Napoli pet-friendly?

Yes, pets are allowed at this property. A cleaning fee of USD 10 also applies.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Villa Napoli?

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM.

What time is check-out at Hotel Villa Napoli?

Check-out is at noon.

Where is Hotel Villa Napoli located?

Situated in Santa Ana, this hotel is within 3 mi (5 km) of Sapuapa Pool, Metrocentro Santa Ana, and Museum of Human Anatomy. Regional Museum of the West and Centro de Artes del Occidente are also within 3 mi (5 km).

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Reviews

Hotel Villa Napoli Reviews

7.6

Good

7.8

Cleanliness

6.8

Amenities

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 8 out of 25 reviews
Rating 8 - Good. 9 out of 25 reviews
Rating 6 - Okay. 4 out of 25 reviews
Rating 4 - Poor. 3 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

Reviews

Verified review

8/10 Good

Efrain A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, nice view, clean, great room service from restaurant.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liz

Liked: Cleanliness, amenities, property conditions & facilities
All of the staff were kind and helpful. The property, common outdoor seating around the pool and our personal room was very tidy
Dinner was delicious
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Agripina

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was clean, the staff was exelent. The only thing I didn't like about this hotel was that they had the music very loud and it was impossible to rest. They do party events and drunk people were very loud past 3:00 am. I wasn't able to sleep well.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Cynthia

Liked: Cleanliness, staff & service
The price was extremely reasonable, we stayed in the Roma Room, it was spacious, the bathroom was a nice size. AC works well, the property itself could definitely be upgraded. The pool is always available and clean to jump on a hot day! The garden is inviting and breakfast with the birds is always soothing. The staff was very cordial, specially Vanessa, she was extremely pleasant and her smile was contagious! The property is very safe at night and during the day. The parking lot could definitely use a little touch up, but honestly for the price is extremely affordable and good service. I will definitely stay there again!
Stayed 4 nights in Aug 2026
Verified review

4/10 Poor

Claudia

Disliked: Amenities
Beautiful boutique hotel. Cool theme, and great staff. Very yummy breakfast as well. However, the rooms are just not functional. There was nowhere to put your luggage. There was a huge awkward wood, wobbly bench in the Secilia room that was totally unusable and was taking up a lot of room. No hair dryers. There was nowhere to hang your towels and the showers sprayed every which way but on your head. The cleaning service did not refresh the towels that were left on the floor from us cleaning up the water that sprayed all over the floor. Very dimly lit and hard to find a plug to charge a phone. I would probably not stay there again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Findlay staff
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael

The room was clean.
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Reinaldo

Disliked: Property conditions & facilities
The pool was dirty, the hotel didn’t resemble what I saw online. Everything was old. I would not be staying at this location again. Very disappointed. I paid for a bigger room with more beds and was charge more when I got the property. Not a good a experience. The last night I was there there was a group of people doing karaoke, it was super loud and it when on till 11pm, took a while to get some rest.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

CASEY

Disliked: Cleanliness
AC worked well. Not handicapped accessible. As with others, staff tried charging me more than contract price. Place needs cleaned.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Alejandro

Liked: Staff & service
.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

GARY

Disliked: Staff & service, amenities
We stayed at the property for 8 days. During our stay, witnessed many changes like the free breakfast menu only have two free options. A particular staff(Jonathan) was terrible at dining service. He is NOT a stellar employee. We sat down for lunch one day and he just dropped of menus. There were only 2 customers on site. He left us hanging for at least 25 minutes without even offering us drinks. At this point we just left the restaurant. We stayed at this property before for 2 weeks. We are here now due to an unexpected family funeral. This is the only time we gave this property a 2nd chance due to the close proximity to a family’s home. We will not be coming back to Villa Napoli.
Stayed 8 nights in Aug 2026
Verified review

2/10 Terrible

doris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel acceuillant et sympatique , air climatisée fonctionne bien :) Repas très bon , bien satisfait :)
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Gabriela Bolaines

Liked: Property conditions & facilities
El ruido por la noche muy fuerte. Sin cable en las habitaciones. El personal de la mañana fue muy amable
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

BYRON

Liked: Cleanliness, staff & service, property conditions & facilities
Buena atención
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

XLissette

Liked: Cleanliness, staff & service
Me gustó mucho la cama , muy cómoda y la habitación grande y limpia Todos muy ambles
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Meybelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Deborah

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jose

Stayed 1 night in Apr 2026
Verified review

8/10 Good

Faraja

Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Karen

Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Oscar

Stayed 1 night in Jan 2026