Sansepolcro Vacations

Stunning hotel and maintained to a spotless standard. Bit of a trek to the centre and parking not cheap but good services just outside (tram, bus) - just takes some working out. We probably didn't need to go for the suite considering the time of year (Sauna and jacuzzi not overly used after stomping streets in near 40deg heat!). Breakfast good and staff super friendly/informative.

This was a beautiful property about 10 mins away from Florence. You get the beauty of Tuscany without having to go too far. The hotel only has 12 rooms and everyone knows you by name. We traveled with 2 kids and the rooms were very spacious. Staff are wonderful, Onsite restaurant was great. Views were breathtaking. We didn't have a car, and the hotel was able to help us with cabs easily. Service was excellent and we would highly recommend this hotel!

Amazing hotel!

Overall, we had a great stay at Bernini Palace and really enjoyed the hotel. Unfortunately, our final interaction left a bad taste in our mouths. After we had already checked out and were getting into our Uber, the doorman ran outside yelling and pointing at us, then aggressively gestured for us to come back inside. I followed him in, only for the front desk to immediately confirm that everything was fine and we were free to leave. There was no apology or explanation afterward. I understand that misunderstandings happen, but the way it was handled felt unnecessarily confrontational and unprofessional, especially as the final impression of an otherwise excellent stay.