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Paganakan Dii Tropical Retreat

Property class: 2.5

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Photo gallery for Paganakan Dii Tropical Retreat

A wooden cabin with a balcony, surrounded by lush greenery. - Paganakan Dii Tropical Retreat (Sandakan)
A wooden room with a bed, a window, and a hanging canopy. - Paganakan Dii Tropical Retreat (Sandakan)
A wooden cabin with bunk beds and a sloped ceiling. - Paganakan Dii Tropical Retreat (Sandakan)
A rustic wooden building with a balcony, surrounded by lush greenery. - Paganakan Dii Tropical Retreat (Sandakan)
A corridor with wooden floors and slatted windows, leading to an open area. - Paganakan Dii Tropical Retreat (Sandakan)
Free breakfast, a terrace, and a garden are just a few of the amenities provided at Paganakan Dii Tropical Retreat. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a restaurant.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Air conditioning
  • Business services
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Shared Dormitory

A bunk bed room with a metal frame and a canopy.

Basic Shared Dormitory

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 12
  • 1 Twin Bed

View all photos for Standard Room

A bedroom with a bed, wooden flooring, a canopy, and a view of the outdoors.

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

A rustic room with wooden bunk beds, a ceiling fan, and a view of greenery outside.

Family Room

8.0 out of 10
Very good
(1 review)
  • Valley view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

About the neighborhood

Sandakan is home to Paganakan Dii Tropical Retreat. Sandakan Memorial Park and Agnes Keith House are local landmarks, and the area's natural beauty can be seen at Rainforest Discovery Centre and Sandakan Rainforest Park. Sepilok Orangutan Rehabilitation Centre and Borneo Sun Bear Conservation Centre are also worth visiting. Take an opportunity to explore the area for water adventures such as fishing. Visit our Sandakan travel guide
View more Lodges in Sandakan
Map
Mile 14, Jalan Labuk, Taman Hiburan Jalil Alip, Sandakan, Sabah, 90000

What's nearby

  • A wooden sign with 'Selamat Datang Welcome' and 'Rainforest Discovery Centre' written on it, surrounded by greenery and orange flowers.
    Rainforest Discovery Centre
    6 min drive - 3.7 miles
  • Borneo Sun Bear Conservation Centre
    11 min drive - 4.2 miles
  • Sandakan Memorial Park
    16 min drive - 10.4 miles
  • Sandakan Rainforest Park
    21 min drive - 13.2 miles
  • Sandakan Harbour Mall
    31 min drive - 20.1 miles

Getting around

  • Sandakan (SDK)
    23 min drive

Restaurants

  • Kafeteria Sepilok
    7 min drive
  • Warung Makan Bibinor
    13 min drive
  • Warung Wak Tempe
    9 min drive
  • Lindung
    7 min drive
  • Home Food Centre
    9 min drive

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free breakfast available daily
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

More

  • Banquet hall

Room amenities

Bathroom

  • Private or shared bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Paganakan Dii Tropical Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Paganakan Dii Tropical Retreat?

Check-in begins at 2 PM.

What time is check-out at Paganakan Dii Tropical Retreat?

Check-out is at noon.

Where is Paganakan Dii Tropical Retreat located?

Situated in Sandakan, this lodge is within 6 mi (10 km) of Rainforest Discovery Centre, Borneo Sun Bear Conservation Centre, and Sepilok Orangutan Rehabilitation Centre. Sandakan Memorial Park and Sandakan Memorial Park are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Paganakan Dii Tropical Retreat Reviews

8.6

Excellent

8.4

Cleanliness

8.2

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 49 out of 101 reviews
Rating 8 - Good. 38 out of 101 reviews
Rating 6 - Okay. 10 out of 101 reviews
Rating 4 - Poor. 2 out of 101 reviews
Rating 2 - Terrible. 2 out of 101 reviews

Reviews

Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Remote location with beautiful scenery. Accommodation was rustic but quaint and comfortable. The staff were extremely helpful arranging outings for the family and helping resolve issues that arose.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room, bedding and toiletries were clean. The staff was courteous. Food provided was good. WiFi access was restricted to the common area.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room much nicer and bigger than expected (family room) with lovely views. Nice breakfast options and lots of trip options and lifts if needed. Limited food options in evening but food good.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Nice and authentic

Authentic place. Very nice staff. Free shuttle to the parks. 4-5 dishes to choose from on the menu.
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Liked: Staff & service, amenities
Staying in the bunk longhouse could be classed as roughing it a little, but the lodge as a whole is inexpensive the staff are very helpful and it is a fantastic adventure - a base from which to explore Borneo's wildlife. Our teenage kids loved it, once they had adjusted!
Stayed 4 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced but great location

Cute eco lodge near attractions in Sepilok. Beautiful views in the morning and staff offers competitive rates on tours and transport. I appreciated the free shuttle to the Orangutan Rehabilitation Center. The property is not as pristine as the photos and I feel was overpriced for what it was.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience!!

I loved this unique hotel, it was a tick off the bucket to stay in the rainforest! The staff are so friendly and the food is excellent and great value for money. It is very easy to get to the animal centres and I was still able to access the internet so could order grab taxis. I’d definitely recommend bringing bug spray! 100% would recommend, where else can you stay in the rainforest?!
View from my bedroom
Stayed 3 nights in Jan 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Lovely staff and location but lots of bugs in our room. Tiny ants could get the mosquito net and into our bed which we had to remove each night. Not the nicest. Maybe it was just our room.
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Paganakan Dii Tropical Retreat has a stunning setting, you’re right in the rainforest, surrounded by beautiful grounds and nature. The location is great, and the free shuttle to the Orangutan and Sun Bear Centres is a big plus. The staff were incredibly kind and helpful throughout our stay. However, we did struggle with the accommodation. Our room was hot and stuffy, the air conditioning didn’t work, and the shower leaked. The mosquito net was too small for the bed and had several holes, which made it difficult to sleep comfortably, especially since we really needed it in that environment. Unfortunately, we also had rats running in and out of the room during the night, which made for a very unsettling experience. We asked for help from security, but no one came to check. In the end, we only stayed one night instead of three, though we appreciated that the team kindly refunded the booking. With some updates to the rooms and better pest control, this could be a wonderful place to stay, but in its current state, it just wasn’t suitable for us.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness
This review is for the private room. Our room was nice with 1 Queen bed and a bunk bed. All beds had netting in good condition and the view was excellent. Our private bathroom was almost outdoors so that made for an immersive experience. Food was ok; the amount of protein was in some dishes very small and the menu never changed but it was cheap. Breakfast was included and was eggs, 2 white toasts and small amount of fruit. Plus tea or coffee. The big buts we’re maintenance;e.g. door latches didn’t work, loose safeguard netting for the balcony and cleanliness. Under the beds they didn’t clean and the reception/restaurant area was not very clean. Leftover food was left for hours and floors weren’t swept. The bathroom there was filthy. The big plus we’re the leading ladies who multitasked booking tours, checking in/out, taking restaurant orders etc. They eeee always serviceable and with a smile. Lots of families and younger travellers.
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Paganakan Dii. The room was basic but comfy and the air conditioner and fan were enough to keep it cool at night. The restaurant was basic but fine and the staff were helpful and able to help book tours and transport. The place was quiet, peaceful and had great jungle views. Would recommend!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute and tranquil place; staff are so warm and welcoming, views are unmatched, and food is amazing. They run a free shuttle bus to everything around the area 3 times a day and also easy to walk. Nice spot to go on runs - I ran to the market in the morning that has some amazing vintage shopping there. Would highly recommend!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation surrounded by beautiful nature. Staff was very helpful and kind. Would definitely stay here again.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well looked after

Wonderful place, such friendly, helpful staff. The communal eating area has a lovely atmosphere. Rooms are very pleasant and comfortable.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This place is such a dump for the price. We stayed in a standard room which was a dump. Only one plug for the entire room. water heater didn't work. There was not even any way to make a cup of tea by boiling water in the room. Aircon couldn't keep the room cool during the afternoon. The breakfast really sucked. all in all, this is way overpriced for what you get. But, I guess that's the sad story of Sabah in general. People keep booking crap. So, resorts keep providing crap for their guests.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Booked 3 nights,stayed 1

Not at all comfortable. Would not go back. Went to a different hotel in Sandakan instead. Better to stay in some comfort and still a shirt trip to attractions.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A family run retreat who make you feel like part of the family. Basic and rustic, it fits perfectly into the surroundings. Close to the attractions in Sepilok so location is convenient. While breakfast is provided and other meals can be purchased, the menu didnot change (we were there 5 nights) so some variety would be nice. Outdoor bathroom attached to the room makes you feel like you are showeri g in the jungle. Don't leave anything in the bathroom though. My husband's toothbrush mysteriously went missing!!
Stayed 5 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super séjour dans cet hôtel. Le cadre est idyllique et très relaxant. Le personnel est agréable et disponible. Il y a des navettes depuis l’hôtel pour se rendre aux points touristiques alentours , sinon vous pouvez commander un taxi ou utiliser celui de l’hôtel. La nourriture du restaurant de l’hôtel est bonne et très abordable . Je recommande
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hebergement très original dans une nature exceptionnelle. Nourriture excellente. Belle chambre. Navette pour le centre de réhabilitation des ourangs outans gratuite. Ne manque qu’un petit endroit avec des sofas pour relaxer .
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Dépaysement. Près de la nature
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
自然を満喫したいならものすごくおすすめです！ 部屋は清潔で自然味のある木の家です。 暑すぎると、シャワーやエアコンの調子が悪くなりますが、ハンモックがたくさんあるので日陰でくつろぐと気持ちいいです。 スタッフも拙い英語でも、ゆっくり対応してくれました。翻訳アプリで、日本語⇒マレー語にするとすんなり会話できます。 朝は、鳥や虫の声で起き、野生の猿やリス、擬態するトカゲなど、貴重な生き物を観察できます。 セキュリティも南京錠があるので、問題ないですが、チェックイン前までは受付上のフリースペースでの管理になるので、他のお客さんとのトラブルが気になる方は、チェックイン時間を少し過ぎたくらいに着くのがおすすめです。 街からはかなり離れているので、Grabタクシーを使うことをおすすめします。現地の方もこのホテルは有名でよく知ってました。 朝ごはんは、色んなジャムが用意されたパンでした。昼と夜は食べたければ、有料ですが、受付に言えばつくってくれます。安くてとても美味しいです。ミーゴレンが特に美味しかっです😊
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo soggiornato qui due notti ad Agosto, che dire il posto é circondato dalla foresta, stupendo! Si è in mezzo alla natura! Le ragazze sono gentilissime e si preoccupano di dare tutte le informazioni. Il cibo è fantastico! C’è un servizio di navetta gratuito per il centro di conservazione degli oranghi e per l’escursione nella giungla se ricordo bene due volte al giorno. Per quanto riguarda la camera la vista era pazzesca peccato solo che là si possa vedere tenendo lo scuro aperto, ma così c’è la possibilità che entrino insetti perché ovviamente non ci sono zanzariere. Il bagno è all’aperto, fa parte dell’esperienza. Abbiamo trovato tutto abbastanza pulito a parte qualche formichina sul letto. Consigliato!
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bonito, cómodo y tranquilo!

Bungalows muy bonitos , para alojarse en la selva. Está muy tranquilo, alejado de Sepilok pero te llevan con un mini van. Tienen restaurante para desayunar, comer y cenar . El chalet era muy cómodo, con aire acondicionado y mosquetera. Si que animalitos pueden entrar ya que el baño está abierto, pero solamente son gekos y mosquitos
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schöne Natur, toller Blick ins Grüne
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I bungalow sono spartani ma molto puliti. Non troppo spazioso. Noi abbiamo dormito in una camera famigliare con letto matrimoniale e letto a castello, molto comodi. Il bagno è annesso alla stanza ma praticamente aperto verso la foresta, molto molto basico ma funzionale. Cucina OTTIMA ed economica. Personale super gentile e disponibile Navetta gratuita per i parchi dei dintorni ad orari prestabiliti. Gli esterni sono poco curati. Ci sono diversi cani e gatti lasciati liberi
Stayed 2 nights in Jul 2025