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Hotel SANSEbay

3.5 star property
Beach hotel near Monte Urgull

Choose dates to view prices

Hotel SANSEbay captures the essence of Donostia-San Sebastian with its bar for quick bites and prime location near Concha Beach. Travelers appreciate the in-room WiFi, family-friendly babysitting services, and staff members who consistently earn praise from visitors.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Urban familiar terraza

Urban familiar terraza | Premium bedding, down comforters, in-room safe, blackout drapes

Urban familiar terraza

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, Sea View

Double Room, Sea View | Premium bedding, down comforters, in-room safe, blackout drapes

Double Room, Sea View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 18 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Urban interior patio

Urban interior patio | Premium bedding, down comforters, in-room safe, blackout drapes

Urban interior patio

Highlights

Patio
Air conditioning
Smart TV
Premium bedding
Down duvet
Blackout drapes/curtains
Hair dryer
Minibar
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Familiar vistas laterales bahía

Familiar vistas laterales bahía | Premium bedding, down comforters, in-room safe, blackout drapes

Familiar vistas laterales bahía

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 29 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Cozy Apartment

Cozy Apartment | Private kitchen

Cozy Apartment

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Full-sized refrigerator/freezer
Dishwasher
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Smart Apartment

Smart Apartment | Private kitchen

Smart Apartment

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
Blackout drapes/curtains
Premium bedding
  • 52 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Premium bedding, down comforters, in-room safe, blackout drapes

Superior Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
Blackout drapes/curtains
Premium bedding
  • 61 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Urban confort terraza

Urban confort terraza | Premium bedding, down comforters, in-room safe, blackout drapes

Urban confort terraza

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Double Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | Premium bedding, down comforters, in-room safe, blackout drapes

Premium Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Suite SANSEbay

Suite SANSEbay | View from room

Suite SANSEbay

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 20 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Basic Double Room

Premium bedding, down comforters, in-room safe, blackout drapes

Basic Double Room

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite SANSEbay

Junior Suite SANSEbay | Living area | Smart TV, books

Junior Suite SANSEbay

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

About the neighborhood

Map
Calle mari 21, San Sebastián, 20003

What's nearby

  • Monte Urgull - 1 min walk - 0.0 miles
  • Plaza de La Constitucion - 3 min walk - 0.2 miles
  • Donostia-San Sebastian Aquarium - 6 min walk - 0.4 miles
  • Concha Beach - 7 min walk - 0.4 miles
  • Concha Promenade - 8 min walk - 0.5 miles

Getting around

  • Donostia-San Sebastián Station - 17 min walk
  • San Sebastian (EAS) - 24 min drive

Restaurants

  • ‪Atari Gastroteka - ‬2 min walk
  • ‪Gandarias - ‬3 min walk
  • ‪Akerbeltz - ‬2 min walk
  • ‪Ganbara - ‬4 min walk
  • ‪Ubarrechena - ‬3 min walk

About this property

Hotel SANSEbay

Hotel near Donostia-San Sebastian Aquarium
Located close to Monte Urgull and Concha Beach, Hotel SANSEbay provides a coffee shop/cafe, dry cleaning/laundry services, and a snack bar/deli. Active travelers can enjoy cycling at this hotel. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Cooked-to-order breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Babysitting (surcharge), concierge services, and multilingual staff
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Hotel SANSEbay have comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Showers, free toiletries, and hair dryers
  • Smart TVs with premium channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Self parking on site (EUR 30 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: EUR 9.50 to 25 for adults and EUR 9.50 to 25 for children
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bar Urgul

Things to do

  • Bicycle rentals
  • Books
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On the bay
  • On the boardwalk/promenade

Accessibility

  • No elevator

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 9.50 to 25 for adults, and EUR 9.50 to 25 for children
  • Airport shuttle fee: EUR 150.00 per vehicle
  • Self parking fee: EUR 30 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Hotel SANSEbay San Sebastian
SANSEbay San Sebastian
SANSEbay
Hotel SANSEbay Hotel
Hotel SANSEbay San Sebastián
Hotel SANSEbay Hotel San Sebastián

Frequently asked questions

Is Hotel SANSEbay pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 30 per day.

What time is check-in at Hotel SANSEbay?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hotel SANSEbay?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel SANSEbay provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 150.00 per vehicle applies.

Where is Hotel SANSEbay located?

Located in Old Town San Sebastián, this beach hotel is within a 10-minute walk of Monte Urgull, Donostia-San Sebastian Aquarium, and Concha Beach. Concha Promenade and Kursaal Congress Centre and Auditorium are also within 15 minutes. Donostia-San Sebastián Station is 17 minutes by foot and San Sebastián (YJH-San Sebastián-Donostia Train Station) is 17 minutes.

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Hotel SANSEbay Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 367 out of 456 reviews
Rating 8 - Good. 71 out of 456 reviews
Rating 6 - Okay. 10 out of 456 reviews
Rating 4 - Poor. 2 out of 456 reviews
Rating 2 - Terrible. 6 out of 456 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

AUDREY

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel was fabulous!
Stayed 1 night in Nov 2025

10/10 Excellent

Luciano

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, from costumer service to the hotel location
Stayed 3 nights in Oct 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and efficient. Pre booked parking was easy. The area was great for walking to pintxo bars, restaurants and the beach area.
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Perfekt Place! Perfect Staff! Loved everything about it!
Stayed 1 night in Nov 2025

10/10 Excellent

Arely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in old town.
Stayed 4 nights in Aug 2025

8/10 Good

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 4 nights in Sep 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and great hotel with friendly staff happy to help! Will definitely stay here again
Stayed 3 nights in Jul 2025

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Very helpful and kind.
Stayed 2 nights in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Hotel SANSEbay – great service with recommendations and support for transportation; amazing location right by the water and in the Old Town; would definitely stay again.
Stayed 2 nights in Aug 2025

8/10 Good

Chelsey

Liked: Cleanliness, property conditions & facilities
The location was perfect.
Stayed 3 nights in Jul 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in May 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliantly located. Lovely helpful staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly welcoming and helpful. The location is unsurpassable I think and lots going on nearby.
Stayed 3 nights in Aug 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best Boutique Hotel

We had an incredible stay at the SANSEbay Hotel! The welcome and service was outstanding, the room was beautiful with views across the sea and best of all the location was in the heart of the vibrant old town.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, beautiful view and great rooms
Stayed 2 nights in Mar 2025

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and service
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Great location. The 2 bedroom apartment may family and I had was very modern and well maintained. The location is excellent for access to the beach, shops and restaurant. The breakfast was really good and staff were so polite and friendly. Really enjoyed our stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic boutique hotel right in the heart of the old town. A little hard to find in the car so the hotel sent a useful video on how to navigate through the narrow streets. Very warm welcome and the room was immaculate and very comfortable. 2 minute walk to the old town for pintxos, or to the seafront and marina or to the start of the climb to the old fort overlooking the bay. Fantastic views!
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay! The whole family enjoyed staying in this hotel. Staff super friendly and room was large and comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel. The staff was great.
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were magnificent. The location is also excellent. The only negative is getting to the hotel in car. It’s very difficult. A video is provided but hard to follow. A map would be easier to navigate. But besides that it’s a great property.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shabana

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 5 nights in Aug 2025

10/10 Excellent

judy

Liked: Cleanliness, amenities, property conditions & facilities
Lovely relaxing hotel, really peaceful and calm. Could easily have stayed longer. Well located for the old town and harbour
Stayed 3 nights in Jun 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great small hotel. Great staff. Wonderful location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel and super well located
Stayed 1 night in Oct 2024
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