Skip to main content

Choose dates to view prices

Reviews

9.4 out of 10
Exceptional

Popular amenities

About the neighborhood

Map

What's nearby

  • The Spa at Dolphin Bay - 1 min walk - 0.0 miles
  • Pismo Preserve - 3 min walk - 0.2 miles
  • Avila Hot Springs - 1 min drive - 1.6 miles
  • Margo Dodd Park - 2 min drive - 1.8 miles
  • Dinosaur Caves Park - 2 min drive - 1.8 miles

Similar properties

Outdoor wedding area
Spyglass Inn
  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
9.0 out of 10, Wonderful, 1,329 reviews
Spyglass Inn

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 212 out of 273 reviews
Rating 8 - Good. 40 out of 273 reviews
Rating 6 - Okay. 14 out of 273 reviews
Rating 4 - Poor. 3 out of 273 reviews
Rating 2 - Terrible. 4 out of 273 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing services from hotel staff

This was our first stay after the COVID-19, the hotel had amazing customer services, we had a family emergency while we were there. The Front desk staff went way beyond any customer service to make sure my family felt comfortable. I could go on and on, how happy I was leaving the resort. Big thanks again to the hotel staff. Thanks again
Stayed 2 nights in Jun 2020

6/10 Okay

CalPolyDad

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

More Like A Hotel Than A Resort

We had a good time and the room was nice and comfortable however some things just didn't make sense: 1) The hostess at the Lido Restaurant (4/15/11) seriously needed retraining and didn't seem to understand that we weren't happy with a "bad" table when several others were empty. She didn't want to sympathize or offer explanation either. 2) The Lido seriously needs to refuse to reserve those ocean view tables for those that are arriving after sunset. We could have enjoyed for an hour watching the sunset. An hour and ten minutes later the couple that reserved that table sat there while it was dark outside. They aren't using their location. 3) It isn't a resort if there is no poolside beverage service in the afternoon on a sunny day. Seriously! Am I at the Holiday Inn. This is supposed to be a resort. They aren't using their location well. Having said all this, we had a great time because we wanted to have a great time and we enjoy each other.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room- huge and clean with every amenity. The hotel grounds are gorgeous and the cliffside views spectacular.
Stayed 3 nights in Aug 2021

8/10 Good

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, our room was excellent and the pool was really well maintained. We had a 2 bedroom unit near the pool that was great for our group of 5. The pool area did get a bit rowdy. We also found there to be limited on-site food options. The Lido restaurant was a little pricy as a family option. We got some drinks there a few times and had a issues with the staff, including on the last night when the bartender appeared to be impaired. Otherwise, the location in Shell Beach lends itself to good views, but you have to drive to get to a sandy beach. Overall, very nice option for a family with comfortable, well-appointed suites that feel quite luxurious.
Stayed 3 nights in Aug 2021

6/10 Okay

Wilson

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Fruit flies

Nice hotel and staff were really pleasant and accommodating. Pool incredibly warm and very nice attendants. We stayed in a one bedroom unit which was very well sized and comfortable. BUT, one drawback. When we checked in we noticed a lot of fruit flies in our room. Easily more than a hundred, maybe 200? I asked the valet to inform the front desk and I called down and they said it was somewhat normal? I went down and asked if we could change rooms or pay to upgrade to any room without bugs. Front desk said they were fully booked but did send maintenance to set up fly traps. First night traps killed about 5, but I swatted about 50. Second night I killed near 150 (evidence below). Third night was fine with just a dozen randomly popping up. But not what you want on a vacation for excess of $500/night.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool and view and cleanliness and ease of parking and room service. At times it was quite loud and busy at pool. Would have been great to have a few more fire pits near cliff view.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
They dont have us in system at first so the manager shes so nice she gave us upgraded room and because we have to wait for room to clean she offered some free appetizer at the bar while were waiting.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 2 bedroom beachfront unit with a beautiful view. The unit is very spacious and attractively furnished. We had a pleasant stay. The area around Pismo beach does not have much to do though. We visited a beach and Morro Bay. The only complaint is the price is high on this hotel. We paid $1000 per night for our stay. Also we were not able to eat at the hotel restaurant as we did not have a reservation (despite having lots of open table). The pool looks decent but we did not use it as we saw lots of babies in diapers.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has waterfront view with astonishing landscape. We had one bedroom which size is bigger than most of other properties we stayed (we are travelers and stay in many compatible hotels). The bed is comfortable which is a good measurement if a hotel is up to a par for me, as to others. Services here are great in general, though they missed a couple small items that we requested in our room services. Overall, it’s a great place to stay. Will recommend.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with family. The staff was very friendly and helpful. Facilities were great. Will definitely stay again at the resort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent service by all staff including all restaurants, front desk, and valet.
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the rooms are suites, it’s not your typical hotel. There’s a full kitchen living room and a washer and dryer which came in handy. The pool is heated there’s a trail that takes you down to the beach. Great hotel will definitely stay again.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room was much larger than I expected.
Stayed 2 nights in May 2021

4/10 Poor

Verified traveler

Disliked: Amenities
First time we used this hotel. As a worldwide traveler in the past 30 years, I have to say this facility is quite a disappointment. Not so much about the hotel itself, which enjoys a wonderful location, but all to do with the amenities, their rigid policies and their attitude. We booked a penthouse with two bedrooms. Views are spectacular but the room has practically no amenities, besides the room itself.No welcome drinks or fruits or flowers (that typically come with a place you pay so much), no bath robes, no slippers, no wine classes (just some water glasses), and the toiletries are very basic, even the tissue box was almost empty (just a few pulls emptied the box!) For over $1000 that we paid for the night, we would expect the hotel to be a bit more accommodating, but their 11am check out time is so rigidly enforced with front desk clerks simply coldly telling you “sorry, we don’t do late checkout!”, looking at us like we are aliens. All we were asking is to extend the check out to 1pm the latest to accommodate a call that requires a quiet place, but the small request was rejected at both check in and checkout with no explanation other than it’s their policy and they simply just don’t do it. To be fair to the clerks, they did however allow us to remain on their property upon checking out (which is a surprise since it seems to imply this hotel does not permit visitors to stay on their property if you are not a paying hotel guest!) Quite a memorable $1000 dollar night stay!
Stayed 1 night in May 2021

6/10 Okay

Verified traveler

Liked: Cleanliness
Place was just ok. Expected a nicer resort. Lots of kids at the pool, more family than couples oriented. Suite could also have been more luxurious, it was just a larger version of a basic room. Some front desk staff had an attitude. Spa and massage were just ok as well, nothing to write home about.
Stayed 2 nights in Apr 2021

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pismo accommodation

The unit was pleasant. Not a value in the least. Unless you are going to spend time at the property, I do not recommend.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was mine and my family’s first time at dolphin bay and it was nothing but amazing. Paid for a pool view got a beach view. Staff is friendly, super nice and amazing, the room was by far super clean and nice. Room service was super fast at getting our food to us.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Clean and comfortable, however staff not friendly and treated our family different then other families.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can’t I say about this property? The customer service from the moment my family and I stepped on the property was amazing. The suite was beautiful, clean and beyond my expectation. Very family and pet friendly property. Definitely staying here again!
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing views. Best hotel I’ve ever stayed at by far!
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, great size suites. Terrific amenities, and very friendly staff.
Stayed 1 night in Jan 2021

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Celebrating Abba

Friendly staff. Took care of me and my family and we had no complaints. Attention to detail was key, my 3 year old nephew enjoyed himself. A lot of space to run around, my 12 year old enjoyed his bicycle riding, my sisters enjoyed the view and the pool of course. Had to get those Instagram photos in lol. We had a great time. Clean and spacious suites
Stayed 3 nights in Oct 2020

6/10 Okay

katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not as advertised-bait & switch

We were supposed to have a ground level ocean view suite but it was a ground level garden view/partial suite. Very disappointed
Stayed 1 night in Oct 2020

8/10 Good

Clifton B

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is beautifully situated overlooking the ocean. The restaurant was very good. Our room was unusually large, some 1600 s.f. The only problem is that when we checked in early, reception was not very accommodating when we asked if housekeeping could be diverted from their normal schedule to focus on our room, as we were the only guests waiting. Nothing happened until about 75 minutes later, when I said that I wanted to speak to the hotel manager. She finally got things moving.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. They pay attention to detail.
Stayed 2 nights in Oct 2020
Expedia Group trademark logo

Policies

† More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid
English Copyright 1995 - 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. AARP and its affiliates do not provide retail goods or services or discounts on such goods or services. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP Travel Center directly for full details. Expedia pays a royalty fee to AARP for the use of AARP's intellectual property. These fees are used for the general purposes of AARP.