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Hyatt Regency Grand Reserve Puerto Rico

Property class: 4

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Photo gallery for Hyatt Regency Grand Reserve Puerto Rico

A resort with a large pool area, palm trees, and a view of the ocean. - Hyatt Regency Grand Reserve Puerto Rico (Río Grande)
Creator video - submitted by Travel Nook
A resort with a white building, palm trees, and a red-roofed structure. - Hyatt Regency Grand Reserve Puerto Rico (Río Grande)
A hotel room with a bed, a sofa, a dining table, and a view of the beach and ocean. - Hyatt Regency Grand Reserve Puerto Rico (Río Grande)
A balcony with two wicker chairs and a small round table, overlooking a beach with palm trees and a clear sky. - Hyatt Regency Grand Reserve Puerto Rico (Río Grande)
Located close to Carabali Rainforest Park and Luquillo Beach, Hyatt Regency Grand Reserve Puerto Rico provides a golf course, a swim-up bar, and a beach bar. Active travelers can enjoy paddleboards, beach volleyball, and fitness classes at this resort. Indulge in a hot stone massage, a body scrub, and a facial at the onsite spa. Be sure to enjoy a meal at the 4 on-site restaurants, including breakfast, lunch, and dinner. Yoga classes are offered at the 24-hour gym; other things to do include kayaking and snorkeling. Free in-room WiFi is available to all guests, along with a poolside bar and a grocery/convenience store.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for 1 King Bed Deluxe Villa

A conference room with a stage, rows of tables, and chairs, large mirrors, and a chandelier.

1 King Bed Deluxe Villa

  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed Ocean View Deluxe Villa

A resort with multiple swimming pools, palm trees, and a view of the ocean at sunset.

1 King Bed Ocean View Deluxe Villa

  • Sleeps 4
  • 1 King Bed

View all photos for 2 Queen Beds Ocean View Deluxe Villa

A hotel room with two beds, a ceiling fan, a TV, and a balcony with a view of buildings.

2 Queen Beds Ocean View Deluxe Villa

  • Sleeps 5
  • 2 Queen Beds

View all photos for Premier Villa, Ocean View (1 KING BED)

A modern living room with a sofa, armchairs, a coffee table, and a TV. There is a sliding glass door leading to an outdoor area with a balcony.

Premier Villa, Ocean View (1 KING BED)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premier Villa (1 KING BED)

A modern living room with a sofa, armchairs, a coffee table, and a TV. There is a sliding glass door leading to an outdoor area with a balcony.

Premier Villa (1 KING BED)

  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Villa (2 QUEEN BEDS)

A hotel room with two beds, a ceiling fan, a TV, and a balcony with a view of a building.

Deluxe Villa (2 QUEEN BEDS)

8.4 out of 10
Very good
(5 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Ocean View

A hotel room with two beds, a TV, a desk, and a balcony with a view of palm trees.

Room, 2 Double Beds, Ocean View

7.6 out of 10
Good
(7 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

A modern hotel room with a large bed, a desk with a TV, a seating area with chairs, and a view of palm trees through the window.

Deluxe Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(31 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room (2 DOUBLE, ACCESSIBLE ROLL-IN SHOWER)

A hotel room with two beds, a desk with a TV, and a balcony with a view of the garden.

Room (2 DOUBLE, ACCESSIBLE ROLL-IN SHOWER)

8.0 out of 10
Very good
(14 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (2 QUEEN BEDS)

A hotel room with two beds, a desk, a chair, a bench, and a TV mounted on the wall.

Room (2 QUEEN BEDS)

9.0 out of 10
Wonderful
(37 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room

Room, 1 King Bed

9.4 out of 10
Exceptional
(155 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Oceanfront

A hotel room with two beds, a small table, a TV, and a view of the ocean.

Deluxe Room, 2 Double Beds, Oceanfront

9.2 out of 10
Wonderful
(23 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Room

Deluxe Room, 1 King Bed, Oceanfront

9.2 out of 10
Wonderful
(40 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View

A modern hotel room with two beds, a TV, a desk, and a balcony with a view of palm trees.

Deluxe Room, 2 Double Beds, Garden View

9.4 out of 10
Exceptional
(43 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

A hotel room with a large bed, a TV, a desk with a chair, a small table, and a balcony with a view of palm trees.

Deluxe Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(57 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Garden View

A hotel room with two beds, a balcony, a seating area, and decorative wall art.

Premium Room, 2 Double Beds, Garden View

9.6 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Garden View

A modern hotel room with a large bed, a desk with a TV, a seating area with chairs, and a view of palm trees through the window.

Premium Room, 1 King Bed, Garden View

9.8 out of 10
Exceptional
(18 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room

Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(78 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

A modern hotel room with a large bed, a desk, and a seating area with chairs.

Room, 2 Queen Beds, Garden View

9.0 out of 10
Wonderful
(50 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Villa, Ocean View (2 Queen Beds)

A modern hotel room with two beds, a flat-screen TV, a ceiling fan, and a balcony with a view of palm trees.

Deluxe Villa, Ocean View (2 Queen Beds)

  • Ocean view
  • 64 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Villa, 1 King Bed, Ocean View

A balcony with a view of a pool, palm trees, and a white building.

Deluxe Villa, 1 King Bed, Ocean View

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Villa, 1 King Bed

A modern hotel room with a large bed, a sofa, a TV, and a balcony with curtains.

Deluxe Villa, 1 King Bed

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located near the beach, Hyatt Regency Grand Reserve Puerto Rico is in Zarzal, a neighborhood in Río Grande. The Outlet Ruta 66 and The Mall of San Juan are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore El Yunque National Forest and Luquillo Beach. Don't miss out on a visit to Carabali Rainforest Park. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as horse riding and hiking/biking trails in the area. Visit our Río Grande travel guide
View more Resorts in San Juan
Map
200 Coco Beach Blvd. Highway 955-I, Río Grande, 00745

What's nearby

  • A beach with a lifeguard tower, palm trees, and ocean waves.
    Luquillo Beach
    18 min drive - 11.3 miles
  • A waterfall cascading over rocky terrain surrounded by lush greenery.
    El Yunque National Forest
    18 min drive - 11.1 miles
  • Coco Beach Golf and Country Club
    2 min drive - 1.3 miles
  • Grand Reserve Golf Club
    2 min drive - 1.3 miles
  • Carabali Rainforest Park
    16 min drive - 9.7 miles

Getting around

  • Luis Munoz Marin Intl. Airport (SJU)
    31 min drive

Restaurants

  • Nori Asian Grill
    2 min walk
  • El Parrilla Restaurant
    15 min drive
  • Molido
    3 min walk
  • Roots Coastal Kitchen
    12 min drive
  • Restaurante Villa Pesquera Herrera
    15 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Self parking on site (USD 16.73 per night)
  • Valet parking on site (USD 27.88 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 33 for adults and USD 18 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Martini Bar
  • Nectar
  • Nori Asian Grill
  • Prime 787
  • Water's Edge

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Kayaking
  • Outdoor tennis court
  • Paddleboard
  • Playground
  • Pro golf shop
  • Snorkeling
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 40,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 buildings
  • 3 floors
  • Built in 2003
  • Mediterranean architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 35 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Resort fee: 18.0 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 33 for adults and USD 18 for children
  • Airport shuttle fee: USD 96 per person (roundtrip)
  • Airport shuttle fee per child: USD 96 (roundtrip)
  • Self parking fee: USD 16.73 per night
  • Valet parking fee: USD 27.88 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hyatt Regency Grand Reserve Puerto Rico have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM–10:00 PM.

Is Hyatt Regency Grand Reserve Puerto Rico pet-friendly?

Yes, this resort allows dogs (limit 1 total) with a maximum weight of up to 35 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 16.73 per night. Valet parking is available for USD 27.88 per night.

What time is check-in at Hyatt Regency Grand Reserve Puerto Rico?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Grand Reserve Puerto Rico?

Check-out is at 11:00 AM.

Does Hyatt Regency Grand Reserve Puerto Rico provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 96 per person applies.

Where is Hyatt Regency Grand Reserve Puerto Rico located?

Located in Zarzal, this spa resort is within 9 mi (15 km) of Carabali Rainforest Park, El Yunque National Forest, and Luquillo Beach. El Portal Rainforest Center and The Outlet Ruta 66 are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Regency Grand Reserve Puerto Rico Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 2460 out of 3463 reviews
Rating 8 - Good. 565 out of 3463 reviews
Rating 6 - Okay. 244 out of 3463 reviews
Rating 4 - Poor. 107 out of 3463 reviews
Rating 2 - Terrible. 87 out of 3463 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and the rooms are beautiful
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing rooms were clean
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, pool, facilities and rooms. Excellent staff.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so clean , friendly and a quite place to enjoy some peace.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice and very accommodative
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! Food was delicious, staff were beyond helpful.. perfect getaway for my husband and i
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms great staff very helpful. A swim-up bar that's nice a laid back and cozy the resort have great walking area around the resort on and off the beach.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went on a family trip and it was amazing; the hospitality, the food, cleanliness, and I can't forget the views! It was perfect, the room wasn't too far from the pool and the pool was right next to the beach. Definitely would go again!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful resort! Everyone was very nice and helpful. Would love to stay there again!! Family and couples friendly.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort and staff were amazing!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is extremely beautiful and we will definitely be back everything was amazing
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean hotel
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean restaurants were wonderful, pools were kept nice. Property was well kept.
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff friendly , buffet was delicious
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff & stay, just wish they had more Puerto Rican options as far as food.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay ! The staff was very friendly! Easy access to the beach !
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A piece of paradise! Friendly, clean, beautiful!!!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and amenities Staff always helpful Good food
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful resort!! It was so much to do that you could just spend your entire stay there. The staff were very friendly and the restaurants on the resort were great, great food and drinks!!! I loved that you could leave out your room and go straight to the beach. The resort was beautiful, can’t wait to go back!!!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, well run resort. The rooms were nice size and staff really friendly and helpful.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house keeping person was very nice and provided a great service.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be back!! It is a nice place to have a relaxing vacation.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel! Love the food, the pool, clean rooms and great ambient.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and beautiful place.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, the rooms were okay.. The staff were polite everyone was doing their job and it was well organized.
Stayed 4 nights in Sep 2026