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Palacio Provincial San Juan, Curio Collection by Hilton

Property class: 3.5

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Photo gallery for Palacio Provincial San Juan, Curio Collection by Hilton

A hotel atrium with multiple levels, outdoor seating areas, and potted plants. - Palacio Provincial San Juan, Curio Collection by Hilton (San Juan)
A lobby with a checkered floor, a staircase, a reception desk, and a large artwork on the wall. - Palacio Provincial San Juan, Curio Collection by Hilton (San Juan)
A rooftop pool with lounge chairs and a table, overlooking a body of water and buildings. - Palacio Provincial San Juan, Curio Collection by Hilton (San Juan)
A rooftop bar with a white pergola, wicker chairs, a bar counter, and a wall of greenery. - Palacio Provincial San Juan, Curio Collection by Hilton (San Juan)
A hotel lobby with a check-in counter, a staircase, and a patterned floor. - Palacio Provincial San Juan, Curio Collection by Hilton (San Juan)
A short walk from Port of San Juan, Palacio Provincial San Juan, Curio Collection by Hilton provides a rooftop terrace, a library, and dry cleaning/laundry services. The on-site restaurant, Consular, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed (Chancelor)

A modern bedroom with a large bed, wooden wardrobe, bedside lamps, and a decorative tapestry.

Room, 1 King Bed (Chancelor)

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Veranda)

A modern bathroom with a glass shower enclosure, a white toilet, and a window with a view.

Suite, 1 King Bed (Veranda)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Infanta)

A modern hotel room with a large bed, a sofa, a glass coffee table, and a wall-mounted artwork.

Suite, 1 King Bed (Infanta)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A modern bedroom with a large bed, wooden wardrobe, bedside lamps, and a decorative tapestry.

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Bedroom (Emissary)

A modern hotel room with a large bed, a desk, a red accent wall, and a checkered floor.

Room, 1 Bedroom (Emissary)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed (Envoy)

A modern bathroom with a glass shower enclosure, a white sink, and a mirror above the vanity.

Room, 1 Queen Bed (Envoy)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Deputy)

A hotel room with two beds, a desk, a TV, and a balcony with curtains.

Room, 2 Queen Beds (Deputy)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, Multiple Beds (Deputy)

A modern hotel room with two beds, a sofa, a red ottoman, a ceiling fan, and a bathroom with a sink and mirror.

Deluxe Room, Multiple Beds (Deputy)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds (Emissary)

A modern living room with a sofa, a small table, a red ottoman, a TV, and a balcony with curtains.

Suite, 2 Queen Beds (Emissary)

  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located near the beach, Palacio Provincial San Juan, Curio Collection by Hilton is in Old San Juan, a walkable area in San Juan with great shopping. Distrito T-Mobile and Plaza las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Escambron Beach. Museo del Mar and Institute of Puerto Rican Culture are also worth visiting. Visit our San Juan travel guide
Map
103 Calle San Francisco, Old San Juan, San Juan, 00901

What's nearby

  • An ornate church interior with a high ceiling, golden chandeliers, and religious statues.
    Catedral Basilica Menor de San Juan Bautista
    1 min walk - 0.1 miles
  • A coastal cityscape with a prominent white building on a hill, a sandy beach, and a clear blue sea.
    La Fortaleza
    3 min walk - 0.2 miles
  • A coastal fortification with a sandy beach, rocky shoreline, and a red building.
    San Juan Gate
    4 min walk - 0.2 miles
  • A cruise ship docked near a coastal city with buildings and palm trees.
    Port of San Juan
    6 min walk - 0.4 miles
  • Casa del Libro
    1 min walk - 0.1 miles

Getting around

  • Domenech Station
    12 min drive
  • Luis Munoz Marin Intl. Airport (SJU)
    35 min drive

Restaurants

  • Raices Restaurant
    7 min walk
  • Café Cuatro Sombras
    6 min walk
  • Café Manolín
    4 min walk
  • La Verguenza
    7 min walk
  • La Factoría
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atelier Rooftop Terrace
  • Consular

Things to do

  • Gym
  • Library
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 59.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Partner property beach club access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 20 per person
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 7:00 PM
Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Palacio Provincial San Juan, Curio Collection by Hilton have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

Is Palacio Provincial San Juan, Curio Collection by Hilton pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 100 per stay and a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Palacio Provincial San Juan, Curio Collection by Hilton?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Palacio Provincial San Juan, Curio Collection by Hilton?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Palacio Provincial San Juan, Curio Collection by Hilton located?

Located in Old San Juan, this hotel is within a 10-minute walk of Plaza de Armas and Port of San Juan. Condado Beach and Puerto Rico Convention Center are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palacio Provincial San Juan, Curio Collection by Hilton Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 636 out of 871 reviews
Rating 8 - Good. 135 out of 871 reviews
Rating 6 - Okay. 55 out of 871 reviews
Rating 4 - Poor. 20 out of 871 reviews
Rating 2 - Terrible. 25 out of 871 reviews

Reviews

Verified review

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Old San Juan. The property is well maintained and the staff is courteous and efficient. Excellent air conditioning! We did not use the restaurant. We had a pleasant and worry-free stay.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, clean rooms, and overall experience!! Restaurant and bar was great, and the pool was lovely. 10/10.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic adults only stay. Would 10/10 recommend! Great pool and bar on roof. High class stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Lorimar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room, food, service, amenities and location. The pool and rooftop are the best in the area. Highly recommended for a relaxing stay in a perfect location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Hena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice and helpful. The place was clean and neat. I did have to ask to have my room to be cleaned and after that it was daily. The rooftop was awesome! The pool was awesome! The bar staff was awesome. Located near everything and anything!!!! Will definitely be back!!!!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Its a good location offering rooms and dining. Modern and clean aesthetic.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful small historic hotel with modern amenities is the center of old San Juan. Close to everything. Very clean and well maintained with a lovely courtyard and fantastic rooftop pool and bar. We loved coming back for a dip in the pool after a morning of exploring. Very kind staff who generously hands out bottled water every time you come or go. Would definitely recommend.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Emani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far one of the best hotel experiences I’ve had & in a great location of Old San Juan. The staff were amazing, genuine and very helpful. Rachel, Andrea, Alejandro, and so many more on the staff team made the experience seamlessly luxurious. With a late flight, we’re even able to go to their sister property while we wait. 10/10
Stayed 3 nights in May 2026
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a great location with excellent staff! I’d typically give it a 5 star rating but most of the pool deck was closed for repairs while we we where which was a bummer (we booked the hotel bc of the pool) - but the staff certainly made up for it and we’d definitely come back.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, great location for walking. Friendly staff and nice rooftop patio!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Elisa

Liked: Cleanliness, amenities, property conditions & facilities
Great location and amenities
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Kendra

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place. Staff was very approachable and helpful
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool deck and bar. Good food and drinks at both the pool bar and restaurant. Restaurant could do with more vegetarian options, all thy had was pizza or salad and the pizza oven was not working while we were there. Rooms are a little dark and quite small.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ The Palacio Hotel was nothing short of an amazing experience from start to finish. The atmosphere, hospitality, and attention to detail made the entire stay feel special. The hotel has a beautiful charm and character that immediately makes you feel like you’re truly experiencing the destination rather than just staying at another generic hotel. The staff were incredibly welcoming, attentive, and genuinely kind. Every interaction felt personal, and they went above and beyond to make sure I was comfortable and had everything I needed. The property was clean, relaxing, and perfectly located, making it easy to explore and enjoy the surrounding area. What impressed me the most was the overall feeling of the stay. I came for a quick trip and left feeling completely refreshed. Sometimes it’s not about how long you stay, but how a place makes you feel while you’re there, and Palacio absolutely delivered. I would recommend Palacio without hesitation to anyone looking for a memorable, relaxing, and authentic experience. I will definitely be returning. 10/10. An absolute gem.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

A K

Liked: Cleanliness, staff & service, amenities
The staff were very nice and helpfull! The hotel is a perfect location for restaurants and getting around! Room size was ok, but the maintenance was disappointing. Doors were very loud at night, varanda door was broken, so it didn’t close 100% (which might have helped with the outside noise, being in such a central location). Would stay here again, but these minor details will improve so much guest experience.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent location in Old San Juan and the hotel is spacious with modern accents on a 200 year old historic structure. The staff is friendly and attentive, the rooms spacious, clean, with high ceilings. The bedding was excellent. The only negative was the construction on the roof by the pool during my stay. I also recommend not taking a room near the front lobby as it can be loud there at times. But all around this is a great place to stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities
The room was spotless! The staff was more than attentive. The food at the pool deck was very slow, but we didn’t mind one bit!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

shane

Liked: Cleanliness, staff & service, amenities
Staff was very attentive
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Justin

Liked: Cleanliness, property conditions & facilities
The room was clean, while we had some issues the staff had quickly responded to our needs and provided satisfactory solutions.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, amenities
Perfect location. Wonderful staff. Rooftop pool and bar
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Patricia Dorothy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly. Happy hour was nice when no events interrupted it. Pool and gym are clean and lovey. Pool bar staff was awesome. Wish my room was cleaned a bit better as bar glasses were not removed. Also had a strange snafu with my bill.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Enzo

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Great location.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Xavier

Liked: Cleanliness, amenities, property conditions & facilities
loved it. room was clean, staff was friendly and accommodating which made our trip easier.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Mitzzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viejo San Juan!! 🇵🇷

Great rooftop, gym, and restaurant. Service was amazing!!
Stayed 1 night in Sep 2025