The Royal Sonesta San Juan

Property class: 4

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Photo gallery for The Royal Sonesta San Juan

A resort pool with palm trees and lounge chairs. - The Royal Sonesta San Juan (Carolina)
Creator video - submitted by Marissa Daily's Hotel Picks
Restaurant - The Royal Sonesta San Juan (Carolina)
A beach view with clear skies, turquoise water, and palm trees. - The Royal Sonesta San Juan (Carolina)
A modern lounge area with a central fire feature, seating, and a bar area visible through a glass partition. - The Royal Sonesta San Juan (Carolina)
A short walk from Isla Verde Beach, The Royal Sonesta San Juan provides 2 beach bars, a swim-up bar, and a poolside bar. Treat yourself to a facial, a massage, or a body treatment at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Caribbean cuisine. In addition to a terrace and a firepit, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 22 of 22 rooms

Room, 2 Queen Beds, Ocean View (Mobility)

9.0 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony (Club)

7.4 out of 10
Good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony (Club)

9.6 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Terrace, Pool View

9.2 out of 10
Wonderful
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Ocean View

9.2 out of 10
Wonderful
(76 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(166 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View (Mobility, Roll-In Shower)

7.8 out of 10
Good
(7 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Room, 1 Queen Bed, City View

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(33 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Garden View

9.0 out of 10
Wonderful
(17 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(126 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(29 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, City View (Mobility, Roll-In Shower)

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View (Mobility Accesible)

8.0 out of 10
Very good
(5 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Balcony

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Terrace, Pool View (Mobility Accessible - Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed with Sofa bed, City View (Junior)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Presidential Room, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 2 Queen Beds, City View (Junior)

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located near the beach, The Royal Sonesta San Juan is in Isla Verde, a walkable area in Carolina with good airport proximity. Distrito T-Mobile and Plaza las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Isla Verde Beach and Condado Beach. Centro de Bellas Artes Luis A. Ferre and The Wheel are also worth visiting. Discover the area's water adventures with jet skiing and kayaking nearby, or enjoy the great outdoors with cave exploring and ziplining. Visit our Carolina travel guide
View more Resorts in San Juan
Map
5961 Isla Verde Avenue, Carolina, 00979

What's nearby

  • A beach with palm trees and the ocean.
    Isla Verde Beach
    4 min walk - 0.2 miles
  • A cruise ship docked near a coastal city with buildings and palm trees.
    Port of San Juan
    11 min drive - 7.0 miles
  • Pine Grove Beach
    9 min walk - 0.5 miles
  • Balneario de Carolina
    19 min walk - 1.0 mile
  • Laguna Los Corozos
    2 min drive - 1.5 miles

Getting around

  • Domenech Station
    8 min drive
  • Luis Munoz Marin Intl. Airport (SJU)
    6 min drive

Restaurants

  • Mi Casita Restaurant
    1 min walk
  • La Bodeguita
    1 min walk
  • Lupi's Mexican Grill & Sports Cantina
    3 min walk
  • Lifeguards Of The Reef
    4 min walk
  • Kumo
    5 min walk

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 27 per day; includes in/out privileges)
  • Valet parking on site (USD 33 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Extended parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; USD 36 for adults and USD 19.99 for children
  • 2 bars/lounges
  • 2 beach bars
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Akua Bar
  • Aleli Restaurant
  • Karaya
  • La Bodeguita
  • Ocean Breeze

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 24,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: 22 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 36.00 for adults and USD 19.99 for children
  • Self parking fee: USD 27 per day (in/out privileges)
  • Valet parking fee: USD 33 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 AM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Royal Sonesta San Juan have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 AM.

Is The Royal Sonesta San Juan pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 27 per day. Valet parking is available for USD 33 per day.

What time is check-in at The Royal Sonesta San Juan?

Check-in start time: 4 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Royal Sonesta San Juan?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Royal Sonesta San Juan located?

Located in Isla Verde, this spa resort is within 1 mi (2 km) of Pine Grove Beach and Isla Verde Beach. Balneario de Carolina and Playa Ultimo Trolley are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Royal Sonesta San Juan Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 2084 out of 2929 reviews
Rating 8 - Good. 458 out of 2929 reviews
Rating 6 - Okay. 218 out of 2929 reviews
Rating 4 - Poor. 71 out of 2929 reviews
Rating 2 - Terrible. 98 out of 2929 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, great amenities.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, very clean room, excellent staff, swim-up bar, beautiful beach, outstanding experience with family and friends.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive, the pool was perfect temperature.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here again for my birthday trip and had an amazing stay as always. The property was clean, the employees were nice, prompt and I can’t wait to come back!
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Close to the airport, restaurants, and the highway. And of course beach front. This is a great property that has everything you want in a vacation spot. I would stay here again and again!
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Royal Sonesta. The food at the pool bar and beach restaurant was great, friendly bartenders and wait staff.
Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view. Great staff. Excellent beach access and well maintained pool.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was amazing. We had an ocean view room with the most beautiful view.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Restaurants on site were delicious and staff were great. Right on the beach. The room was nice.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will absolutely be back. The staff were so friendly, helpful, and polite. The amenities were great and the whole experience and stay was a 20/10.
Stayed 7 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very beautiful . You have the private beach, swim up bar and multiple pools . You’re 4mins away from the airport and there’s multiple restaurants at this hotel . I would definitely book this hotel again.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall. The bathroom fixtures need a little bit of love, but overall a great stay. The pool and beach access were great!
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience for my first time. Amazing to walk out onto the beach and pool. Relaxing
Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
The customer service was good and the pool area was great. The room had a broken cabinet door and some stuff was dirty, but overall I had a great experience.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had our girls trip there and the staff were amazing. The resort was very clean. O
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good some of the restaurant was it but property good over all
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, staff helped with any needs, great food and great drinks
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful outside scenery the pool is large when my bar is really beautiful. This is the best place. I’ve stayed and I will stay here every time I come to Puerto Rico.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best stay that I’ve ever stayed at. It is right on the beach. The hotel rooms are perfect and even though the restaurants are expensive, they are pretty good. The bar at the pool is amazing but only open certain days
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. They treated me with so much care and kindness. It felt like they really cared about you having a wonderful stay.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort provided us with an exceptionally pleasant day. We would like to highly recommend our chair umbrella, attended Mr. Mario, who was both tentative and gracious he insured all our needs were met and kept us perfectly shaded upon request throughout our stay making our beach experience truly wonderful.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities! Definitely will be back! staff was super helpful
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of restaurant walking distance but the hotel restaurant on the beach was amazing, great food and ambiance Super clean room and facilities
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the poolside staff, restaurant, and and reception. The gym was a bit hard to find.
Stayed 2 nights in Oct 2026