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HiBird- Apartment and Suites Hotel

Property class: 4

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Photo gallery for HiBird- Apartment and Suites Hotel

A dining area with a table set for four, surrounded by white wire chairs, with a view of the ocean through large windows. - HiBird- Apartment and Suites Hotel (San Juan)
A spacious living room with a large window, a sofa, two wicker chairs, a coffee table, and a TV on a stand. - HiBird- Apartment and Suites Hotel (San Juan)
A balcony with artificial grass, a sofa, a hot tub, and a table with chairs. - HiBird- Apartment and Suites Hotel (San Juan)
A modern kitchen with a large island, white cabinetry, and a view of the ocean. - HiBird- Apartment and Suites Hotel (San Juan)
A modern living room with a round table, wicker chairs, a sofa, and a large window with a city view. - HiBird- Apartment and Suites Hotel (San Juan)
Located close to Casino del Mar at La Concha Resort and Condado Beach, HiBird- Apartment and Suites Hotel provides laundry facilities, a gym, and a hot tub. Be sure to enjoy a meal at PureFresh Food & JuiceBar, the on-site restaurant. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Studio Suite

A modern bedroom with a large bed, a bedside table with a lamp, a mirror, and a decorative wooden panel.

Studio Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
  • Free wired internet

View all photos for 2 Bedroom Apartment West with balcony

A modern living room with a sofa, coffee table, and wicker chairs. There is a dining area with a bar and stools. The room has large windows and a view of the ocean.

2 Bedroom Apartment West with balcony

8.4 out of 10
Very good
(5 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Queen Sofa Bed
  • Free wired internet

View all photos for 2 Bedroom Apartment East with balcony

A modern living room with a sofa, coffee table, and wicker chairs. There is a dining area with a bar and stools. The room has large windows and a view of the ocean.

2 Bedroom Apartment East with balcony

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Queen Sofa Bed
  • Free wired internet

View all photos for Two Bedroom Penthouse

A dining area with a table set for four, surrounded by white wire chairs, with a view of the ocean through large windows.

Two Bedroom Penthouse

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Queen Sofa Bed
  • Free wired internet

View all photos for Studio Suite Plus

A modern living room with a sofa, coffee table, TV, and decorative wall panels.

Studio Suite Plus

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
  • Free wired internet

View all photos for 1 Bedroom Apartment

A modern living room with a round table, wicker chairs, a sofa, and a large window with a city view.

1 Bedroom Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
  • Free wired internet

View all photos for 4 Bedroom Apartment with balcony

A modern living room with a sofa, coffee table, and chairs, a potted plant, and wall art.

4 Bedroom Apartment with balcony

  • 4 bedrooms
  • Sleeps 11
  • 4 King Beds and 3 Queen Sofa Beds
  • Free wired internet

View all photos for 3 Bedroom Apartment with balcony

A dining area with a round table, white wire chairs, and two hanging pendant lights.

3 Bedroom Apartment with balcony

  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed
  • Free wired internet

View all photos for Three Bedroom Penthouse

A spacious living room with a large window, a sofa, two wicker chairs, a coffee table, and a TV on a stand.

Three Bedroom Penthouse

8.0 out of 10
Very good
(1 review)
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds and 1 Queen Sofa Bed
  • Free wired internet

View all photos for Double Room, 2 Queen Beds

A modern hotel room with two beds, a sofa, a TV, and a hammock.

Double Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Double Queen Room with Private Hot Tub

A hotel room with two beds, a large window, a wall-mounted TV, and a small table.

Double Queen Room with Private Hot Tub

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for King Room with Private Hot Tub

A modern bedroom with a large bed, a round headboard, and a view of the city through the window.

King Room with Private Hot Tub

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A modern bedroom with a large bed, a nightstand, a wooden headboard, and a window with blinds.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Condado, a neighborhood in San Juan, HiBird- Apartment and Suites Hotel is in the entertainment district and near the beach. Distrito T-Mobile and Plaza las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Escambron Beach. Centro de Bellas Artes Luis A. Ferre and The Wheel are also worth visiting. Visit our San Juan travel guide
Map
1112 Av. Ashford, San Juan, San Juan, 00907

What's nearby

  • A coastal cityscape with turquoise waters, rocky breakwaters, and a skyline of high-rise buildings.
    Atlantic Beach
    1 min walk - 0.1 miles
  • A coastal path with a rocky barrier, palm trees, and the ocean in the background.
    Parque La Ventana al Mar
    2 min walk - 0.2 miles
  • A coastal cityscape with high-rise buildings, a beach, and palm trees.
    Condado Beach
    14 min walk - 0.8 miles
  • Casino del Mar at La Concha Resort
    1 min walk - 0.1 miles
  • Plaza Antonia Quinones
    5 min walk - 0.3 miles

Getting around

  • Domenech Station
    7 min drive
  • Luis Munoz Marin Intl. Airport (SJU)
    23 min drive

Restaurants

  • Pannes
    1 min walk
  • El Refrán
    1 min walk
  • Chocobar Cortés
    3 min walk
  • La Vergüenza Condado
    3 min walk
  • Levant
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 20 per night)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • PureFresh Food & JuiceBar

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Null
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Communal living room
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Hulu
  • LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does HiBird- Apartment and Suites Hotel have a pool?

Yes, this property has an outdoor pool.

Is HiBird- Apartment and Suites Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 20 per night. Limited spots are available.

What time is check-in at HiBird- Apartment and Suites Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at HiBird- Apartment and Suites Hotel?

Check-out is at 10:00 AM.

Where is HiBird- Apartment and Suites Hotel located?

Located in Condado, this hotel is within a 5-minute walk of Parque La Ventana al Mar and Casino del Mar at La Concha Resort. Condado Beach and Pan American Pier are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HiBird- Apartment and Suites Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 439 out of 612 reviews
Rating 8 - Good. 100 out of 612 reviews
Rating 6 - Okay. 44 out of 612 reviews
Rating 4 - Poor. 14 out of 612 reviews
Rating 2 - Terrible. 15 out of 612 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great place to stay. Would stay there again. The location was great and walking distance from the beaches
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was very helpful and I liked that we were close to the activities we had planned
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely caring,helpfull and friendly. The hotel is 2 min from the beautifully maintained beach surrounded by people very kind. Absolutely a place I will visit again.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again and again. Great staff, helpful, nice and respectful.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great stay at the hotel, conveniently located in PR. It could use some upgrades specifically the pool are but overall great stay.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, I’d come back. Staff were super friendly. I loved the wellness room that offered a sauna- amazing! Only a couple issues, the shower door didn’t shut all the way so water would run out when using. The other being, the door doesn’t latch shut. You have to be very conscious to make sure it is shut and locked. All in all, great experience.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall state was enjoyable, clean staff was very helpful. All the disappointment there’s no microwave in room or in shared spaces.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, the staff was so friendly and helpful with suggestions. Good location as well, there is local construction but it was not bothersome. Only recommendation, if you rent a car get a smaller one, garage is tricky but overall we enjoyed our stay and would definitely stay again
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The staff was super helpful, and friendly. I have
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive, responsive, and accommodating. Excellent location. Everything was walking distance.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very good place to stay and it was very clean and the staff was great. It's location was close to plenty of places to go out to eat.we enjoyed our vacation and we are definitely coming back. We actually wanted to extend our stay for another 3 days. We really, really enjoyed our time.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was a nice surprise and delight! The staff at check in was very helpful, kind and helped bring my luggage to my room. They also showed me other rooms because I mentioned interest in a bigger room which I really appreciated. Overall excellent stay and great staff, would absolutely recommend.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my room! Loved the staff they were so helpful. Hotel is literally around everything walking distance. Juice bar was to die for.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Good location. Clean. Very attentive staff. I’d stay again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very accommodating and staff was extremely helpful always with a smile. Always a text away. I was very pleased with my stay. Just know if you rent a car there’s a $20 a day charge but the area is definitely worth it and everything is within reach
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay in a great location for Condado beach activities, restaurants and beach.
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
The place is clean location is decent, staff is polite. Rooms are SMALL and disfunctional, view is wall, AC is old and decrepit, parking is paid, no restaurant/food, both pools are small and useless. 8oz americano in the lobby is $4.5. Not worth the price compared to Vanderbilt 5 min walk, on the beach, $100 more. Will not stay again.
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were super clean. Staff were outstanding, always reaching out if we needed anything. Loved staying there and will come back.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel saved us from a horrible BNB experience. Staff was very helpful.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were great, and location was wonderful. Many bugs in the room and thin walls.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean, convient and excellent service
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, clean and friendly/helpful staff. AC worked great
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really nice!
Stayed 7 nights in Mar 2026