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DoubleTree by Hilton San Juan

Property class: 4

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Photo gallery for DoubleTree by Hilton San Juan

A spacious lobby with a high ceiling, large windows, and a seating area with sofas and chairs. - DoubleTree by Hilton San Juan (San Juan)
A hotel room with a large bed, a desk, a chair, and a view of the outdoors. - DoubleTree by Hilton San Juan (San Juan)
A modern lounge area with a large central table, blue chairs, and a decorative wall with mosaic tiles. - DoubleTree by Hilton San Juan (San Juan)
A poolside area with a wicker chair, potted plants, and a view of a building. - DoubleTree by Hilton San Juan (San Juan)
A beach with four blue lounge chairs under orange umbrellas, facing the ocean. - DoubleTree by Hilton San Juan (San Juan)
Located close to Museo de Arte de Puerto Rico and Calle Loiza, DoubleTree by Hilton San Juan provides a free grocery shopping service, a terrace, and designer stores on site. Active travelers can enjoy amenities like ecotours and fitness classes at this resort. Treat yourself to a body wrap, a body treatment, or a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Yoga classes are offered at the 24-hour health club; the property also has 2 coffee shops/cafes, a garden, and a hair salon. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, Multiple Beds, Balcony

A hotel room with a large bed, a bedside lamp, and a view of a garden and outdoor seating area.

Deluxe Room, Multiple Beds, Balcony

  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free wired internet

View all photos for Deluxe Room, Multiple Beds, Garden View

A modern hotel room with two beds, a desk, and a large window offering a city view.

Deluxe Room, Multiple Beds, Garden View

9.2 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free wired internet

View all photos for Room 1 King Bed, Corner

A hotel room with a large bed, a desk with a TV, a chair, and a view of buildings through the windows.

Room 1 King Bed, Corner

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed Accessible

A hotel room with a large bed, a desk with a TV, a chair, and a view of buildings through the windows.

Room, 1 King Bed Accessible

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for King Room - Non-Smoking

A hotel room with a bed, desk, chair, TV, and a window.

King Room - Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for King Room With Garden View

A hotel room with a large bed, bedside lamps, a red chair, a desk, and a view of palm trees through large windows.

King Room With Garden View

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Queen Room

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view of high-rise buildings.

Queen Room

  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Tower

A hotel room with a large bed, bedside lamps, a desk with a chair, and a window with a city view.

Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe 1 King Bed Balcony

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Deluxe 1 King Bed Balcony

7.8 out of 10
Good
(8 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe 1 King Garden View

A hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Deluxe 1 King Garden View

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A hotel room with a large bed, a bedside lamp, and a view of a garden and outdoor seating area.

Standard Room

8.6 out of 10
Excellent
(95 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free wired internet

View all photos for Standard 1 Queen Bed

A hotel room with a large bed, bedside lamps, a desk with a chair, and a window with a city view.

Standard 1 Queen Bed

9.0 out of 10
Wonderful
(93 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

About the neighborhood

Located near the beach, DoubleTree by Hilton San Juan is in Santurce neighborhood and is connected to a shopping center. Calle Loiza and Distrito T-Mobile are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Isla Verde Beach. Looking to enjoy an event or a game while in town? See what's going on at Jose Miguel Agrelot Coliseum. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby. Visit our San Juan travel guide
View more Resorts in San Juan
Map
105 Avenida de Diego, San Juan, 00914

What's nearby

  • The Museo de Arte de Puerto Rico with a red-tiled roof, white columns, and palm trees.
    Museo de Arte de Puerto Rico
    3 min walk - 0.2 miles
  • A glass of yellow drink with a straw and a plastic cup with 'BORON' written on it, in front of a blurred Christmas tree.
    Plaza del Mercado
    9 min walk - 0.5 miles
  • A beach with a city skyline in the background during sunset.
    Playa Ocean Park
    14 min walk - 0.8 miles
  • Calle Loiza
    1 min walk - 0.0 miles
  • Casino del Mar at La Concha Resort
    18 min walk - 1.0 mile

Getting around

  • Domenech Station
    5 min drive
  • Luis Munoz Marin Intl. Airport (SJU)
    22 min drive

Restaurants

  • Bebo's Cafe
    3 min walk
  • Cafe Pierre
    1 min walk
  • 173
    2 min walk
  • River China
    7 min walk
  • Silk
    2 min walk

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  • Pool
  • Hot tub
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  • Free WiFi
8.8 out of 10, Excellent, 1,852 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 3 to 22 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cafe Pierre
  • Silk
  • Starbucks Coffee

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 on-site accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 3.00 to 22.00 per person
  • Self parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

24-hour pool access
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree by Hilton San Juan have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is available 24 hours a day.

Is DoubleTree by Hilton San Juan pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 25 per day. Valet parking is available for USD 30 per day.

What time is check-in at DoubleTree by Hilton San Juan?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at DoubleTree by Hilton San Juan?

Check-out is at 11 AM.

Where is DoubleTree by Hilton San Juan located?

This family-friendly San Juan resort is located near the airport, within a 5-minute walk of Calle Loiza and Museo de Arte de Puerto Rico. Condado Beach and Jose Miguel Agrelot Coliseum are also within 3 mi (5 km). Sacred Heart Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton San Juan Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 708 out of 1011 reviews
Rating 8 - Good. 171 out of 1011 reviews
Rating 6 - Okay. 74 out of 1011 reviews
Rating 4 - Poor. 25 out of 1011 reviews
Rating 2 - Terrible. 33 out of 1011 reviews

Reviews

Verified review

10/10 Excellent

Steven R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place great food at the cafe
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were really nice and polite and made sure to greet you any time you walked by. I enjoyed staying here!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Kassandra Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great experience at this hotel. The management staff and employees are always welcoming and helpful.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very friendly staff. Also a great location for many activities and food!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well kept great staff and close to a lot of restaurants
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Madelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! Highly recommended. Love the amenities and the service to the beach!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Samanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience overall!perfect location and very welcoming and helpful employees!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel we’ve been to!! The room was wonderful with great lighting coming in and everything was cleaned nicely. The staff were wonderful specifically Angel, he was wonderful helping us get checked in. There was another guy, I didn’t catch his name but he gave us recommendations of places to eat and helped us with our parking validation. Just an great experience all around!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, they were also very accommodating for me and allowing me to have a late check out. Would love to come back to this property!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional! From the front desk to the house keeping, they did a phenomenal job. The facilities were top notch and the location was perfect to access a variety of things!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. Stayed one night prior to a cruise and it was exactly what I imaged it to be. I have zero complaints
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our trip. Calle Loiza / Condado nearby, Santurce/Ciudadela/Museo up the street.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

keyawna

Liked: Cleanliness, staff & service, amenities
Some of the staff were very nice thank you
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, room got cleaned and fresh every day. Very Helpful staff
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Angelina Adhot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very clean. Staff are excellent, very helpful. And also, it's very convenient. The location is awesome. We will definitely stay here again.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location to stay with our family. Kids were happy and enjoy their time. Excellent service with housekeeping and front desk and maintenance in the amenities. Thank you so much we will love to come back to this hotel again.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Daime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great Stay at this hotel. Very clean. Friendly staff.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Zandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of checking in was great. We even arrived early and was called when our room was ready. The staff was suer sweet and friendly along with the valet men. Housekeeping was quick and great as well. The cookies were the best part. We had oe a day LOL
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Nedal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, clean hallways, clean elevators, and decent price. I highly recommend this one in San Juan
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Sharia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Really convenient location and really close to the beach. The pool and bathrooms could use some remodeling as they were outdated. But all other areas were really nice and well maintained.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay here with my group of friends. The hotel rooms were a bit smaller than we expected but it worked out. We paid for the included breakfast, had issues with them still charging us, but they said it should refund. The staff at the restaurant were incredibly nice! The pool area could be better maintained. Overall was a great experience the staff were very nice and knowledgeable.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally and consistently kind in greeting me each time I came and went. The warm cookies are a nice touch, too. The resort is pricey but worth it. The atmosphere is relaxed and the vibes are good. It's also absolutely gorgeous.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Doubletree. Great location and it was easy to jump on the golf cart and get to the beach. Breakfast was so nice. Pool, hot tub, gym, and outdoor areas were clean. The best part of the hotel was the staff. Everyone was so friendly and helpful. We would definitely rebook!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel that is centrally located, near supermarket, plenty of restaurants and walking distance to the beach. Staff is friendly and helpful. Will stay again and definitely recommend. Thank you
Stayed 2 nights in Jul 2026