Located close to Conservatory of Music of Puerto Rico and Plaza del Mercado, Casa Ciana provides dry cleaning/laundry services. Stay connected with free in-room WiFi.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Free WiFi
Air conditioning
Laundry
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Exceptional
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Modern Queen Room - Private En-Suite
9.69.6 out of 10
Exceptional
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(7 reviews)
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1 bedroom
Sleeps 2
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Modern Queen Room - Private En-Suite
10.010.0 out of 10
Exceptional
4 reviews
(4 reviews)
City view
23 sq m
1 bedroom
Sleeps 2
1 Queen Bed
About the neighborhood
Located in Santurce, a neighborhood in San Juan, Casa Ciana is near the airport and near the beach. Conservatory of Music of Puerto Rico and Museo de Arte de Puerto Rico are cultural highlights, and travelers looking to shop may want to visit Plaza del Mercado and Distrito T-Mobile. Condado Beach and Puerto Rico Convention Center are two other places to visit that come recommended. Visit our San Juan travel guide
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking available only on request
Limited onsite parking
Onsite parking includes off-street options
Food and drink
Coffee and tea in common areas
Things to do
TV in common areas
Family friendly
In-room crib
Conveniences
Guidebooks
Shared microwave
Virtual front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (on request)
Outdoors
Beach towels
In a nature reserve
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Tile flooring in public areas
Tile flooring in room
Upper floors accessible by stairs only
Well-lit path to entrance
More
1 building
1 floor
Art Deco architecture
Built in 2023
Double-glazed windows
Renovated entire property - January 2024
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Down comforter
Egyptian cotton sheets
Free crib
Pillow menu
Pillowtop mattress
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
42-inch flat-screen TV with digital channels
Hulu
Netflix
Smart speaker
Streaming services
Food and drink
Free bottled water
Paper towels
Restaurant dining guides
More
Air conditioning
Desk
Desk chair
Electrical adapters
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Water-efficient showers
Water-efficient toilets
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number 930519
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Frequently asked questions
Is Casa Ciana pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Limited spots are available.
What time is check-in at Casa Ciana?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Casa Ciana?
Check-out is at 11:00 AM.
Where is Casa Ciana located?
Located in Santurce, this guesthouse is within a 15-minute walk of Conservatory of Music of Puerto Rico and Plaza del Mercado. Puerto Rico Convention Center and Museo de Arte de Puerto Rico are also within 1 mi (2 km).
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Reviews
Casa Ciana Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The stay was literally in the heart of San Juan! Everything is close by! You can literally walk to any restaurants and bar! They have their own parking lot as well! Definitely recommend the stay
Clean room and lobby area. Easy entry/checkin. Hosts responded to my questions within moments. They gave great recommendations for local food and activities. They checked in frequently to make sure our stay was perfect!
The Marc Anthony room was very cozy and clean. I loved that our room had an Alexa and it welcomed us with music that played Marc Anthony. The staff kept in touch on day two to make sure if we need anything. The location was ok. It was actually quiet at night surprisingly as there is a food spot across the street which we would see people hanging out in front at a certain time but eventually at night they were gone.
I Travel alone for work. For an executive or alone traveler its Ok. Its a small hotel, but very clean, modern and nice decour. For breakfast you have very near (walking), some very nice cafes with local or international food. It’s a bit lonely at night, so it’s better to go out to eat using Uber. The staff's service is very good.
Jorge
Stayed 2 nights in Jun 2026
Verified review
10/10 Excellent
Nelson
Apr 12, 2026
Liked: Cleanliness, staff & service
Really nice spot. Communication from the property owner was great. And I enjoyed the close parking.
Casa Ciana is clean, comfortable, in a fun neighborhood, and has PARKING. Jorge was a wonderfully helpful host and it was quiet in our room, even facing the street.
The space was a hidden gem. Nice, clean and cute place. Unfortunately the location is not great, especially once it gets dark it's very sketchy. It's inside a residential local neighborhood so be aware if coming at night. We had a disappointing experience being in the middle of a crime scene during our stay. Probably wouldn't stay here again.
Decent stay. My A/C didn’t work the entirety of the trip i reached out to the staff who were very helpful and was told someone would be out to fix it. No one ever showed up. Kind of disappointing being a bit uncomfortable in such a hot place like Puerto Rico. I also was under the impression that this was some sort of hotel and the room would be getting cleaned daily but maybe that’s just on me. But other than that the location was a solid launch point to get anywhere in san juan.
We slept amazing! Amazing comfy mattress that gives you the night’s rest you never knew you needed!! The room was quaint and clean! We enjoyed our stay! Will be back for a longer visit! Most recommended!
The staff could not have been more helpful. The room is clean and charming, and there are lots of fun things to do in the area. We will definitely stay here again.
Rosemary
Stayed 1 night in Jan 2026
Verified review
10/10 Excellent
Carolyn
Dec 29, 2025
Liked: Cleanliness, staff & service, amenities
Room was clean, remote check-in instructions were clear (which was really great because we got in around 4:30 am).