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Ciqala Suites Hotel

Property class: 4

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Photo gallery for Ciqala Suites Hotel

A rooftop terrace with a pool, seating area, and city views at dusk. - Ciqala Suites Hotel (San Juan)
A rooftop terrace with a view of the city at night, featuring a lounge area with a sofa, chairs, and tables. - Ciqala Suites Hotel (San Juan)
A reception desk with a stone wall background, a nameplate reading "CIQALA", and a modern, illuminated aquarium feature. - Ciqala Suites Hotel (San Juan)
A modern dining area with a bar, a buffet setup, and a person preparing drinks. - Ciqala Suites Hotel (San Juan)
A hotel with a prominent 'CIOALA' sign, multiple balconies, and a modern architectural design. - Ciqala Suites Hotel (San Juan)
Close to Puerto Rico Convention Center and Condado Beach, Ciqala Suites Hotel provides a poolside bar, a rooftop terrace, and a bar. The on-site Caribbean cuisine restaurant, Our SP Floor Lounge, features ocean views and al fresco dining. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 Queen Bed

A neatly made bed with white linens and a dark headboard, flanked by nightstands with lamps, in a room with patterned red curtains and a view through a window.

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(8 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

A neatly made bed with white linens and a grey throw, a bedside lamp, a window with curtains, and a wall-mounted air conditioner.

Suite, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed

A bedroom with a bed, bedside table, lamp, wardrobe, and a sofa.

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(21 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for The Signature Suite

A hotel room with a large bed, a nightstand with a lamp, a chair, and an air conditioning unit.

The Signature Suite

8.0 out of 10
Very good
(13 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

A hotel room with a bed, a desk, a sofa, and two windows with blinds.

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Presidential Suite

A bedroom with a dark wooden bed, white bedding, two bedside tables with lamps, and a view of the city through windows.

Presidential Suite

7.8 out of 10
Good
(8 reviews)
  • 158 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

About the neighborhood

Located in Santurce, a neighborhood in San Juan, Ciqala Suites Hotel is in the entertainment district and near the beach. Distrito T-Mobile and Plaza las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Escambron Beach. Centro de Bellas Artes Luis A. Ferre and Museo del Mar are also worth visiting. Visit our San Juan travel guide
Map
752 Manuel Fernandez Juncos Ave, San Juan, 00908

What's nearby

  • A coastal cityscape with a sunset, a large body of water, and a mountain in the distance.
    Distrito T-Mobile
    13 min walk - 0.7 miles
  • A beach with palm trees and a clear blue sky.
    Condado Beach
    2 min drive - 1.0 mile
  • Sheraton Casino
    10 min walk - 0.6 miles
  • Puerto Rico Convention Center
    13 min walk - 0.7 miles
  • Casino del Mar at La Concha Resort
    3 min drive - 1.3 miles

Getting around

  • Hato Rey Station
    4 min drive
  • Luis Munoz Marin Intl. Airport (SJU)
    21 min drive

Restaurants

  • Los Pinos Cafe
    7 min walk
  • Éter Rooftop & Lounge
  • Machete
    7 min walk
  • Casita Miramar
    6 min walk
  • Gustos Coffee Co.
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 35 for adults and USD 35 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Our SP Floor Lounge

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

American ExpressDiscoverMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay
  • Service fee: 20 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 35 for adults and USD 35 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Ciqala Suites Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

Is Ciqala Suites Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Ciqala Suites Hotel?

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM. After-hours check-in is not available.

What time is check-out at Ciqala Suites Hotel?

Check-out is at 11 AM.

Where is Ciqala Suites Hotel located?

Located in Santurce, this hotel is within a 15-minute walk of Conservatory of Music of Puerto Rico, Puerto Rico Convention Center, and Pan American Pier. Condado Beach and Distrito T-Mobile are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ciqala Suites Hotel Reviews

8.2

Very Good

8.8

Cleanliness

8.0

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 542 out of 1002 reviews
Rating 8 - Good. 220 out of 1002 reviews
Rating 6 - Okay. 103 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 75 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing. The staff is wonderful
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean rooms, wonderful breakfast, beautiful rooftop bar and pool area!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Ever

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is truly a delight stay is very local the staff is the best and the food is amazing
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property in a nice location, with a convenience store next door that offers everything you might need for a day out. Staff is super friendly and easy to communicate in Spanish and English.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Emani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was honestly great and the staff were so helpful and nice.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third time staying. Great location, nice staff and clean rooms.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing my lady who clean my room all the time she was so sweet.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Benyvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Breakfast taken to the room excellent. Loved the rooftop restaurant. Room was clean, comfortable, huge bathroom, only downfall was the sofa bed mattress needs to be updated
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Niels Ole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and location was excellent
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and professional staff. All areas acessible and well maintained.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Della

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a rooftop bar and the noise could be a little loud at night. Other than that , we enjoyed the whirlpool bathtub and daily breakfast. There’s a convenience store next door for very basic items. Location is okay with free parking when available
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Shelton

Liked: Cleanliness, staff & service, amenities
Location, the clean smell of the rooms. E'ter restaurant on the roof. Only negative was the size of the parking spaces but for the area it's understandable and you quickly get used to it.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and the staff was very friendly
Stayed 9 nights in Apr 2026
Verified review

8/10 Good

Pablo Hernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was absolutely amazing! The hotel was spotless, the staff was friendly and welcoming, and they made me feel comfortable from the moment I arrived. The room was clean, spacious, and very comfortable, and the amenities were excellent. The location was convenient, and everything exceeded my expectations. I would definitely stay here again and highly recommend this hotel to anyone looking for a relaxing and enjoyable experience. Thank you for making my trip so memorable!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Paula at the front desk was excellent. The breakfast was a nice touch and easy to order. The parking was tight in the hotel. Use the other parking lot which is was much easier. My family and I enjoyed it.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The presidential suite was apartment sized with the convenience of an hotel.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Marcela

Liked: Cleanliness, staff & service
Room was comfortable, the elevator is old and makes too much noise at night, the stuff was friendly and helpful. Expedia did not disclose that property charged a $25 per day per room hotel fee which we found pretty excessive we end up paying 125/per room X 3 rooms and that was not an expected fee, I was not happy with this. The roof top is really nice, however in order to use it as guest you have to reserve, and they required a minimum consume of $75 per person. Good Location.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall. Clean and comfortable
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, helpful staff
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Royce

Liked: Cleanliness, amenities, property conditions & facilities
room very nice and clean, staff good, breakfast in bed!
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel staff very friendly
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and convenient breakfast served directly to the room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Staff friendly and customer service great.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Ohret

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff, Nice location. Needs a little maintenance like the bathroom walls not painted but overall very good stay.
Stayed 1 night in Apr 2026