See all properties

The Hotel Castro San Francisco

Property class: 2.5

Choose dates to view prices

Photo gallery for The Hotel Castro San Francisco

A modern bathroom with a large mirror, vanity with a sink, and a flat-screen TV. - The Hotel Castro San Francisco (San Francisco)
A modern bathroom with a large mirror, vanity, and a flat-screen TV. - The Hotel Castro San Francisco (San Francisco)
A multi-story hotel with a modern facade, large windows, and a tree in front. - The Hotel Castro San Francisco (San Francisco)
A modern living room with a sofa, a coffee table with a plant, and a wall-mounted lamp. - The Hotel Castro San Francisco (San Francisco)
A rooftop terrace with a white sofa, a concrete planter, and a view of the cityscape including a building with a distinctive facade. - The Hotel Castro San Francisco (San Francisco)
The Hotel Castro San Francisco provides amenities like a rooftop terrace and an outdoor entertainment area. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Outdoor Space

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Accessible Room, Two Twins (Self Check-in with Virtual Front Desk)

A modern bedroom with a large bed, a small table, a chair, and a balcony with a view of the city.

Accessible Room, Two Twins (Self Check-in with Virtual Front Desk)

7.0 out of 10
Good
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite (Self Check-in with Virtual Front Desk)

A modern living room with a grey sofa, patterned cushions, a framed artwork, a potted plant, and a stack of books.

Executive Suite (Self Check-in with Virtual Front Desk)

7.6 out of 10
Good
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Room (Self Check-in with Virtual Front Desk)

A hotel room with a bed, pillows, a wall art piece, a round mirror, and a bedside table with a lamp.

Classic Room (Self Check-in with Virtual Front Desk)

8.8 out of 10
Excellent
(12 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Exclusive Suite (Self Check-in with Virtual Front Desk)

A bedroom with a wall covered in photographs, a bed with white linens, and a colorful pillow.

Exclusive Suite (Self Check-in with Virtual Front Desk)

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

About the neighborhood

Located in Eureka Valley, a neighborhood in San Francisco, The Hotel Castro San Francisco is near a metro station. Golden Gate Bridge and Ferry Building are notable landmarks, and some of the area's popular attractions include Bill Graham Civic Auditorium and San Francisco Zoo. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Spend some time exploring the area's activities, including winery tours. Visit our San Francisco travel guide
Map
4230 18th St, San Francisco, CA, 94114

What's nearby

  • A theater marquee with a colorful sign indicating a closing night event.
    Castro Street
    1 min walk - 0.1 miles
  • A theater marquee with a colorful sign indicating a closing night event.
    Castro Theatre
    3 min walk - 0.2 miles
  • A park with people sitting on the grass, a school building, and a cityscape in the background.
    Mission Dolores Park
    10 min walk - 0.5 miles
  • A large white greenhouse with a dome roof, surrounded by a garden with colorful flowers and palm trees.
    Golden Gate Park
    3 min drive - 1.6 miles
  • Castro St Parklet
    2 min walk - 0.1 miles

Getting around

  • Castro Station
    4 min walk
  • San Francisco Station
    6 min drive
  • San Francisco Intl. Airport (SFO)
    31 min drive

Restaurants

  • The Edge
    1 min walk
  • 440 Castro
    3 min walk
  • Toad Hall
    1 min walk
  • Spike's Coffee & Tea
    4 min walk
  • Hot Cookie
    4 min walk

Similar properties

Sundeck
Becks Motor Lodge
Eureka Valley
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
9.2 out of 10, Wonderful, 1,001 reviews
Becks Motor Lodge
Compare similar properties

Property amenities

Activities nearby

  • Health/beauty spa
  • Outlet shopping mall
  • Winery tours

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Hotel Castro San Francisco pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at The Hotel Castro San Francisco?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Hotel Castro San Francisco?

Check-out is at 11:00 AM.

Where is The Hotel Castro San Francisco located?

Located in Eureka Valley, this hotel is steps from Castro Street, and within 3 mi (5 km) of Golden Gate Park and Moscone Convention Center. Presidio of San Francisco is 2.5 mi (4.1 km) away. Castro Station and 17th St & Castro St Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Hotel Castro San Francisco Reviews

8.8

Excellent

9.4

Cleanliness

8.6

Amenities

8.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 103 out of 149 reviews
Rating 8 - Good. 19 out of 149 reviews
Rating 6 - Okay. 15 out of 149 reviews
Rating 4 - Poor. 5 out of 149 reviews
Rating 2 - Terrible. 7 out of 149 reviews

Reviews

Verified review

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hotel Castro. Easy checkin process. Rooms are great. Located near everything.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Create location. Nice rooms. No staff everything's automated which was fine for us. Great bar next door.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo woman traveling, I appreciated the safety of three areas needing codes: front door, elevator, room. My room had twin beds for one or two guests. Clean, huge bathroom, good shower, many amenities. First time I had a personal Nespresso in the room with unlimited pods. And a tea kettle with tea selection as well as two bottles for filtered water available in the lobby. Comfortable bed, balcony, and staff that quickly responded to any need. The street billows with bars, restaurants, and a wonderful French bakery. I enjoyed my stay.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely 10/10 would recommend to anyone and totally worth the price. Everything was nearly perfect from the location, cleanliness, safety, amenities, hospitality, check in/out instructions and overall communication. One of the many reasons why the beloved queer community does everything ✨right✨! Love love Hotel Castro!!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really enjoyed our stay here. Great location, cute hotel. Already looking forward to coming back.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! Very comfortable and convenient location, near lots of attractions. Professional management and smooth operations. The rain fall shower was so relaxing!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite hotels of all time. Very convenient and is by everything. The staff is very nice and I love the bar downstairs.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though this hotel room was significantly smaller than expected, it was well appointed, safe, super clean, and in an amazing location. You can't really beat the location. I appreciated the no hassle check-in process, and I really liked the virtual front desk. I'd definitely stay here again.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and comfortable

It’s a beautiful, modern room. Quiet and cosy. The bed was very comfortable. Lots of bars and restaurants nearby.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to many lgbtqia stores, restaurants, bars and clubs. The hotel is cute and secure! very walkable to everything we wanted to do.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Dorin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Rooms are small but otherwise nice. It makes a great stay for a good value!
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is absolutely perfect for visiting The Castro District. The hotel is beautiful and comfortable. I just had to give less stars because the walls and floors/ceiling are so thin you can hear absolutely everything from your neighbors, especially footsteps. We could not sleep. Thankfully the remote staff was very responsive and was able to remedy the noisy party.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy check in-out experience. Bed was soooo comfy!
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The room is good. Since check in is virtual, I wasn’t able get the $34 Expedia food and beverage credit for silver status that was part of the offer.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The property was very well located. It was a short walk to restaurants, shops and public transportation. Check-in was virtual, easy and convenient. The property manager checked with us shortly after arriving to make sure we were satisfied with everything. Highly recommend.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SF Castro

Great location. Check in easier than I expected. Would stay again.
Stayed 8 nights in Oct 2024
Verified review

10/10 Excellent

carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this boutique hotel!

What a great boutique hotel! The check in process was very easy and they accommodated me with an early check in. Location was perfect. New, fluffy towels, Nespresso machine and electric kettle a plus!
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of the Castro. Easy access.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the hotel!

The stay was amazing and it was convenient since it was by everything. I loved the bar downstairs and the people were friendly. Just the fire alarm was the issue but it was resolved in a timely manner.
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, could be more thorough with cleaning.

Everything was good, except the room had some sawdust from construction (?) and had to clean up cigarette mess from the porch from someone else.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Loved this place! Perfect location, size and layout plus so many modern additions like Google TVs and hub. So much attention to detail overall. Will definitely stay here again when Im lucky enough to get back to SF! There's only one very small critique and that's the shower water pressure could be a little stronger but it was sufficient as is.
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Elena

Liked: Cleanliness, staff & service, property conditions & facilities

Overnight stay

Cozy and clean. But the walls are thin, I heard people talking and playing music all night . Close to restaurants and bars. Pretty safe to walk outside at night.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms a small but cozy. Bed was comfortable and room was clean. I liked that check in was all virtual.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were absolutely wonderful and I felt safe as a solo AFAB traveler! Also, the staff were super kind and so helpful! I was super grateful for all of their help and they answered all of my annoying questions and made me feel at ease! Wonderful group of folks and stunning property!
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

BG

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice, but tiny

This is a new modern place, but the room was tiny and the hotel is digital entry, no fresh towels, etc. great location.
Stayed 4 nights in Oct 2023