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The Cartwright Hotel - Union Square BW Premier Collection

Property class: 3

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Photo gallery for The Cartwright Hotel - Union Square BW Premier Collection

Fireplace - The Cartwright Hotel - Union Square BW Premier Collection (San Francisco)
A modern lounge area with a sofa, two armchairs, a coffee table, and framed artwork on the wall. - The Cartwright Hotel - Union Square BW Premier Collection (San Francisco)
A reception area with a marble counter, framed pictures on the wall, and a clock. - The Cartwright Hotel - Union Square BW Premier Collection (San Francisco)
A modern kitchen with dark cabinets, a central island, and pendant lighting. - The Cartwright Hotel - Union Square BW Premier Collection (San Francisco)
Room - The Cartwright Hotel - Union Square BW Premier Collection (San Francisco)
Located close to Lombard Street and Oracle Park, The Cartwright Hotel - Union Square BW Premier Collection provides a library, a fireplace in the lobby, and a business center. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a window with a view of buildings, and a lamp.

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(78 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 Twin Bed, Accessible, Non Smoking

A hotel room with a bed, a mounted TV, a window with blinds, and an air conditioning unit.

Standard Room, 1 Twin Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Room

Standard Room, 1 King Bed, Non Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Room

Standard Room, Multiple Beds, Non Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

A hotel room with a bed, a mounted TV, a window with blinds, and a wall-mounted air conditioning unit.

Standard Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Room

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

A modern hotel room with a large window, a ceiling fan, a flat-screen TV, a desk with a chair, a sofa, and a bed.

Suite, 1 King Bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Room

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Room

Standard Room, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A modern hotel room with a large flat-screen TV mounted on a wooden wall, a glass-top desk with a chair, and a patterned wallpaper.

Standard Room, 2 Twin Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

In the entertainment district, The Cartwright Hotel - Union Square BW Premier Collection is in Union Square, a walkable area in San Francisco with great shopping. Lombard Street and Palace of Fine Arts are notable landmarks, and the area's natural beauty can be seen at Golden Gate Park. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Spend some time exploring the area's activities, including golfing. Visit our San Francisco travel guide
Map
524 Sutter Street, San Francisco, CA, 94102

What's nearby

  • A cityscape with prominent buildings, including a tall skyscraper, and a central plaza with benches and trees.
    Union Square
    2 min walk - 0.1 miles
  • A building with a relief sculpture of soldiers and a dedication plaque.
    SF Masonic Auditorium
    3 min walk - 0.2 miles
  • A cathedral with Gothic architecture, a staircase, and blooming pink flowers.
    Grace Cathedral
    5 min walk - 0.3 miles
  • A cityscape with tall buildings, a fountain, and a tiled plaza.
    Moscone Convention Center
    13 min walk - 0.7 miles
  • Westin St Francis Hotel Glass Elevators
    3 min walk - 0.2 miles

Getting around

  • Powell St & Sutter St Stop
    1 min walk
  • San Francisco Station
    3 min drive
  • San Francisco Intl. Airport (SFO)
    29 min drive

Restaurants

  • 7-Eleven
    1 min walk
  • McDonald's
    2 min walk
  • Golden Gate Tap Room
    1 min walk
  • OneUp Restaurant & Lounge
    3 min walk
  • Pacific Cocktail Haven
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,173 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Portable bathtub seat
  • Portable shower seat
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 35.00 per night (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Cartwright Hotel - Union Square BW Premier Collection pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 75 lbs per pet. Some restrictions may apply, so please contact the property for more details.

What time is check-in at The Cartwright Hotel - Union Square BW Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at The Cartwright Hotel - Union Square BW Premier Collection?

Check-out is at noon.

Where is The Cartwright Hotel - Union Square BW Premier Collection located?

Located in Union Square, this hotel is within 2 mi (3 km) of Lombard Street, Oracle Park, and Pier 39. Chase Center and Palace of Fine Arts are also within 6 mi (10 km). Powell St & Sutter St Stop and Powell St & Bush St Stop are within a 2-minute walk.

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Reviews

The Cartwright Hotel - Union Square BW Premier Collection Reviews

8.8

Excellent

8.8

Cleanliness

7.8

Amenities

9.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 601 out of 1018 reviews
Rating 8 - Good. 241 out of 1018 reviews
Rating 6 - Okay. 99 out of 1018 reviews
Rating 4 - Poor. 41 out of 1018 reviews
Rating 2 - Terrible. 36 out of 1018 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff was so friendly.
Stayed 4 nights in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to many food places and tourist spots
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice and helpful. Rooms were very nice and spotless. Hotel was directly across from Cheaper Then Therapy which was awesome. Perfect spot to stay imo as pretty much anything you could wanna do in any direction is a short trip out and it's very close to a BART stop. Plenty of great places nearby to shop and grab food or drinks.
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value. Staff is super friendly and helpful. Room was clean and comfortable. I have used this hotel multiple times in the past, and always had good experience.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with friendly staff.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and had tons of old school character. Stayed one nite in San Francisco and would come back to spend 3-4 days. Very central to everything. The front desk employee Tai was extremely helpful and friendly.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff are above and beyond. See you guys in my next visit.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice staff. My room was clea
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel is in a superb location. I'll be honest: I was nervous, since I got a very competitive room rate, but the property delivered. Great room, comfortable bed and I will definitely stay again - highly recommended.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minimal but basic necessities are met, very good location, close to public transportation and to the sights. All staff are very pleasant and helpful.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel. Room was clean and the bed was very comfortable. Very central location - walking distance to most things. Parking cost $39 (with tax) per day but was easy, safe and secure and a short walk back to the hotel (3minutes). Would definitely stay here again.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place and location to stay!
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and bed was comfy! Staff were very nice. We had a queen room, which was small, big closet, and the bathroom is tiny. I do wish they had coffee in the lobby until at least 11am. We enjoy Union Square, so the location is perfect. Not many hotels provide daily cleaning but they did! That’s a plus for sure.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part of this room was air circulation. I haven’t slept that well in a hotel in a while!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, affordable hotel! Friendly staff and very clean! Stayed for 3 nights and had no issues!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Even though the hotel itself is very old the room is very
Stayed 11 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel in a great location. The only suggestion would be to provide parking directions prior to arrival.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the front staff, each time we stay here they are accommodating and helpful! One of our fav spot to stay for short trips
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room. For single fine. If 2 a bit small. 1 block from Union Square. Good location. Hotel is older, could use a face lift.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
No mini fridge, no microwave and tv does not have any apps like YouTube or Netflix. Room is very tiny and the window doesn’t have a street view. This place is okay if you only care to have a room to sleep. Staff are nice at the front desk.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, great location. This is a very old building so rooms and bathrooms are rather small. Walls are thin. Dog friendly. Close, and discount parking
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located and great for the price. Clean, small but well appointed room that had everything we needed. Staff was very friendly and helpful.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean, renovated and great location.
Stayed 3 nights in Apr 2026