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Hotel Cielo y Selva, San Cristobal de las Casas

3.0 star property
Hotel with free breakfast, a quick walk to Na Bolom Cultural Museum

Choose dates to view prices

Photo gallery for Hotel Cielo y Selva, San Cristobal de las Casas

Double Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets
Exterior
Flat-screen TV
Terrace/patio
Terrace/patio
Experience the vibrant spirit of San Cristobal de las Casas at Hotel Cielo y Selva. Start your day with a full breakfast, then explore nearby Guadalupe Church and Foro Cultural Kinoki or relax in the hotel's coffee shop/cafe, laundry facilities, snack bar/deli and enjoy free WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Ensuite

Standard Room, 1 King Bed, Ensuite | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Ensuite

Highlights

Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Double Room, 2 Queen Beds

Highlights

Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

About the neighborhood

Map
Francisco I Madero #94, Barrio de Guadalupe, San Cristóbal de las Casas, CHIS, 29230

What's nearby

  • Na Bolom Cultural Museum - 7 min walk - 0.4 miles
  • Café Museo Café - 8 min walk - 0.5 miles
  • Guadalupe Church - 8 min walk - 0.5 miles
  • San Cristóbal de las Casas Cathedral - 10 min walk - 0.6 miles
  • Plaza 31 de Marzo - 10 min walk - 0.6 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 92 min drive

Restaurants

  • ‪Yoi! sushi - ‬3 min walk
  • ‪La Casa De Willy - ‬2 min walk
  • ‪Hamburguesas "El Taison - ‬3 min walk
  • ‪Tacos Y Cocteles "El Bony - ‬3 min walk
  • ‪Antojitos La Cheyona - ‬3 min walk

About this property

Hotel Cielo y Selva, San Cristobal de las Casas

Hotel near Na Bolom Cultural Museum
Located close to Guadalupe Church and Foro Cultural Kinoki, Hotel Cielo y Selva, San Cristobal de las Casas provides free continental breakfast, a coffee shop/cafe, and a snack bar/deli. Stay connected with free in-room WiFi.
Other perks include:
  • A roundtrip airport shuttle (surcharge), a banquet hall, and tour/ticket assistance
  • Smoke-free premises, a 24-hour front desk, and luggage storage
Room features
All guestrooms at Hotel Cielo y Selva, San Cristobal de las Casas include amenities such as free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Café Esotérico

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
4 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Los Altos Hotel Spa San Cristobal de las Casas
Los Altos Hotel San Cristobal de las Casas
Los Altos San Cristobal de las Casas
Hotel Los Altos Hotel San Cristobal de las Casas
San Cristobal de las Casas Los Altos Hotel Hotel
Los Altos Hotel Spa
Los Altos
Hotel Los Altos Hotel
Los Altos Cristobal Las Casas
Los Altos Hotel
Hotel Cielo y Selva San Cristobal de las Casas
Hotel Cielo y Selva, San Cristobal de las Casas Hotel

Frequently asked questions

Is Hotel Cielo y Selva, San Cristobal de las Casas pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Cielo y Selva, San Cristobal de las Casas?

There is free parking nearby.

What time is check-in at Hotel Cielo y Selva, San Cristobal de las Casas?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Cielo y Selva, San Cristobal de las Casas?

Check-out is at noon.

Does Hotel Cielo y Selva, San Cristobal de las Casas provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Cielo y Selva, San Cristobal de las Casas located?

Located in Barrio de Guadalupe, this hotel is within a 10-minute walk of Na Bolom Cultural Museum, Guadalupe Church, and Foro Cultural Kinoki. Café Museo Café and Plaza 31 de Marzo are also within 15 minutes.

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Reviews

Hotel Cielo y Selva, San Cristobal de las Casas Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.2

Staff & service

9.4

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 58 out of 100 reviews
Rating 8 - Good. 24 out of 100 reviews
Rating 6 - Okay. 13 out of 100 reviews
Rating 4 - Poor. 2 out of 100 reviews
Rating 2 - Terrible. 3 out of 100 reviews

Reviews

10/10 Excellent

Janett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time on it and I love the place!
Stayed 1 night in Sep 2024

10/10 Excellent

José Ramon

Liked: Cleanliness, staff & service
.
Stayed 3 nights in Nov 2024

8/10 Good

alan

Liked: Cleanliness, amenities, property conditions & facilities
El precio y la propiedad son buena opción No hay estacionamiento y hay que dejarlo afuera aunque es seguro. Dentro del hotel hay mucho ruido
Stayed 2 nights in Sep 2025

6/10 Okay

Magui

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

8/10 Good

Eduardo Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno podría mejorar pero en general bastante bien, queda un poco lejos del centro y no tiene estacionamiento pero el servicio y la limpieza muy recomendables. Las camas son muy cómodas aunque la puerta del baño solo es como la de una regadera.
Stayed 2 nights in Sep 2025

10/10 Excellent

Pilar yesenia Águila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo está bien cercano
Stayed 3 nights in Aug 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo sugeriria mas limpieza profunda en los baños porque los azulejos muestran hongo. Y en las mañanas hay fruta, waffles, cafe, te, jugo, yogurt y cereal y tal vez agegar huevos cocidos estaria super.
Stayed 6 nights in Jul 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble
Stayed 1 night in Jun 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mejor ir directo al hotel , la tarifa es más barata si los contactas directo , por las aplicacion me salió 200 pesos máscaro , se entiende por la comisión , no veo el caso de usar la aplicación , no garantiza una tarifa más baja
Stayed 1 night in May 2025

10/10 Excellent

Maria fernanda

Stayed 1 night in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Personal amable y habitaciones con lo necesario
Stayed 1 night in May 2025

10/10 Excellent

carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó, gran hospedaje, sin duda volveré.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lucía Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y servicio
Stayed 5 nights in Apr 2025

8/10 Good

Diego Adrián

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, el único detalle que le encontré fue que ir el baño de la habitación era demasiado pequeño , pero de ahí todo muy bien.
Stayed 1 night in Apr 2025

10/10 Excellent

DIEGO ARTURO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio fue excelente. El personal es muy amable.
Stayed 5 nights in Apr 2025

10/10 Excellent

Zajaric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy lindo!! Me encanta que fue pet friendly, las chicas de recepcion super lindas siempre
Stayed 2 nights in Mar 2025

10/10 Excellent

Ma del Carmen González

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno, tranquilo, amables, limpio, acepta mascotas
Stayed 3 nights in Mar 2025

10/10 Excellent

Jessica Haidee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy padre todo muy bien.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sonia

Excelente

Súper todo excelente
Stayed 1 night in Feb 2025

8/10 Good

José Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo bien
Stayed 1 night in Feb 2025

8/10 Good

GLORIA ESTHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena atención.

Fue un viaje de última hora con la familia, el lugar es agradable, cómodo y la atención del personal muy agradable. Responsables con el cuidado del medio ambiente. Nos ofrecieron tours a muy buen precio.
Stayed 3 nights in Jan 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel mas que nada hablando por la limpieza las personas que hacen la limpieza muy atentas y efectivas en su trabajo y lo que casi no me agrado fue que tarda demasiado el desayuno ya que el mismo recepcionista es el chef pero ante todo eso muy buen hotel
Stayed 3 nights in Dec 2024

2/10 Terrible

Pablo

Disliked: Staff & service, property conditions & facilities, room comfort

Muy fría y húmeda

La habitación es muy pequeña, con mucha humedad creada por el baño, la ducha no cuenta con una ventilación apropiada, las paredes con salitre. En mi opinión la habitación fue improvisada, sin suficiente ventilación y la humedad le hacen ser una habitación muy fría y nada cómoda.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicolas Pineda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servició
Stayed 5 nights in Nov 2024

10/10 Excellent

Jesus javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

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