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Hilton Palacio Del Rio

Property class: 4

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Photo gallery for Hilton Palacio Del Rio

A riverside hotel with outdoor seating and a bridge. - Hilton Palacio Del Rio (San Antonio)
A riverside café with outdoor seating, a bridge, and a decorative palm tree. - Hilton Palacio Del Rio (San Antonio)
A modern building with a glass dome, surrounded by a garden with a pond and tropical plants. - Hilton Palacio Del Rio (San Antonio)
A hotel with a large, multi-story building, a spacious courtyard, and ornate street lamps. - Hilton Palacio Del Rio (San Antonio)
A lobby with a grand piano, a bar area, and a staircase. - Hilton Palacio Del Rio (San Antonio)
Located close to River Walk and La Villita, Hilton Palacio Del Rio provides a terrace, a coffee shop/cafe, and a garden. Be sure to enjoy a meal at Coffee Cupboard, the on-site coffee shop. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Air conditioning
  • Gym
  • Parking available

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 1 King Bed, Balcony

A hotel room with a large bed, a sofa, a small table, and a TV.

Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(66 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, River View

A hotel room with a large bed, a desk, a chair, a small table, and a city view through the window.

Room, 1 King Bed, Balcony, River View

9.4 out of 10
Exceptional
(31 reviews)
  • River view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony

A hotel room with two beds, a television, a desk, and a view of the cityscape.

Room, 2 Double Beds, Balcony

9.4 out of 10
Exceptional
(50 reviews)
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony, River View

A hotel room with two beds, a desk, a TV, and a large window with a city view.

Room, 2 Double Beds, Balcony, River View

9.0 out of 10
Wonderful
(34 reviews)
  • River view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony

A hotel room with a large bed, a sofa, a small table, and a TV.

Room, 1 King Bed, Mobility Accessible, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony

A hotel room with a large bed, a desk, a chair, a small table, and a city view through the window.

Room, 1 King Bed, Mobility Accessible, Balcony

  • River view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony

A hotel room with a large bed, a sofa, a small table, and a TV.

Room, 1 King Bed, Mobility Accessible, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

A modern living room with a flat-screen TV, two round coffee tables, a sofa, and a chair.

Junior Suite, 1 King Bed, Balcony

  • River view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

A modern living room with a wooden dining table, a TV, and a kitchen area in the background.

Presidential Suite, 1 King Bed

  • River view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible, Balcony

A hotel room with two beds, a desk, a TV, and a large window with a city view.

Room, 2 Double Beds, Mobility Accessible, Balcony

  • River view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mobility Accessible, Balcony

A hotel room with two beds, a television, a desk, and a view of the cityscape.

Room, 2 Double Beds, Mobility Accessible, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Balcony (Parlor)

A hotel room with a large window, a sofa, a dining table with chairs, a TV mounted on the wall, and a patterned carpet.

Room, Balcony (Parlor)

  • City view
  • Sleeps 7
  • 1 Double Sofa Bed

About the neighborhood

Located in Downtown San Antonio, a neighborhood in San Antonio, Hilton Palacio Del Rio is in the entertainment district and on the riverwalk. La Villita and Alamo are cultural highlights, and some of the area's notable landmarks include Tower of the Americas and San Antonio Missions National Historical Park. Check out an event or a game at Alamodome, and consider making time for San Antonio Botanical Gardens, a top attraction not to be missed. Visit our San Antonio travel guide
Map
200 S Alamo St, San Antonio, TX, 78205

What's nearby

  • A shopping center with a sign reading "Shops at Riverview Center" and a "Yard House" sign.
    Shops at Rivercenter
    3 min walk - 0.2 miles
  • A river with a stone bridge, trees with colorful lights, and a restaurant with flags.
    River Walk
    3 min walk - 0.2 miles
  • The Henry B. Gonzales Convention Center with a tall tower in the background.
    Henry B. González Convention Center
    3 min walk - 0.2 miles
  • A historic stone building with a prominent arched entrance and a flagpole with a flag.
    Alamo
    7 min walk - 0.4 miles
  • La Villita
    2 min walk - 0.1 miles

Getting around

  • San Antonio Station
    16 min walk
  • San Antonio International Airport (SAT)
    19 min drive

Restaurants

  • Whataburger
    4 min walk
  • Casa Rio
    3 min walk
  • Durty Nelly's Irish Pub
    1 min walk
  • McDonald's
    3 min walk
  • Starbucks
    5 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 59 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 to 25 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coffee Cupboard
  • Rincon Alegre
  • Rivers Edge

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (54 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Banquet hall
  • Built in 1968
  • Reception hall
  • Renovated guestrooms - September 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 12.00 to 25.00 for adults, and USD 12.00 to 25.00 for children
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 (rates may vary)
  • Valet parking fee: USD 59 per day (in/out privileges)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Palacio Del Rio have a pool?

Yes, this property has an outdoor pool.

Is Hilton Palacio Del Rio pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for USD 59 per day.

What time is check-in at Hilton Palacio Del Rio?

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM. Late check-in is available during limited hours.

What time is check-out at Hilton Palacio Del Rio?

Check-out is at 11:00 AM. Late check-out is available for USD 50 (subject to availability).

Where is Hilton Palacio Del Rio located?

Located in Downtown San Antonio, this hotel is steps from La Villita and River Walk. Shops at Rivercenter and Henry B. González Convention Center are also within 10 minutes. San Antonio Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Palacio Del Rio Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 963 out of 1315 reviews
Rating 8 - Good. 193 out of 1315 reviews
Rating 6 - Okay. 84 out of 1315 reviews
Rating 4 - Poor. 46 out of 1315 reviews
Rating 2 - Terrible. 29 out of 1315 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff was great!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was nice and would definitely recommend this place, especially for easy access to the River Walk
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and beds are super comfortable.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, right on the river walk and restaurants, coliseums and mall.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property location as well as the valet parking option.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Good location. Parking is expensive though.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elliot at front desk on Saturday evening September 12 made our whole stay by helping us find food after the MCR concert!!! Great stay!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay, perfect location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is perfect!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and professional upon check in and check out
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my room and the staff were nice and very helpful.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was amazing. 730 will be the room I stay in every time.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay there. The front desk staff at check-in was delightful. My room was very refreshed and clean. Overall a very nice stay.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was clean and comfortable staff was very helpfull and breakfast was awesome
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel says I have ever had. Clean, quiet, friendly, and I was so thrilled to have an espresso machine in my room! I will stay here again when I visit San Antonio.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for my work trip. Surprisingly quieter than I expected and it was a clean, well maintained room. Would book again!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. We were able to valet our car and Friday night and not retrieve it until Sunday morning. Everything we wanted to see was in easy walking distance. And when we took the Riverwalk cruise we were delighted to hear that our hotel had a very unique history. As a history buff that was definitely bonus points. The whole staff was incredibly friendly and helpful. Check in and check out was quick and easy. Would definitely recommend!
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to the convention center. Rooms were very clean. Loved the water machine next to the ice machine.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff, from the valet to the front desk to the bar/restaurant at the riverwalk all hotel personnel were very welcoming, polite and respectful. The staff went above and beyond to make my stay very relaxing. Kudos to the entire staff at the Hilton Palace Del Rio. Also, the hotel room was very nice, especially the balcony which was very relaxing.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments… very nice located hotel .. we will be back again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Directly on the Riverwalk. Rooms were spacious with balcony. Staff was very courteous.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service to clean the room is too early at 8am. If I’m at vacation, the idea is to relax. Not to wake up early like I’m working. The rest of the hotel and amenities are excellent.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location on the river walk. Really enjoyed the British bar near by- amazing burgers. The buckhorn museum was fun and close by. Hotel staff were great, used valet as it was easier. Front desk quick and nice. Would stay again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome.. not many places offer balconies anymore! Staff was so kind, everyone was accommodating and nice
Stayed 1 night in Jul 2026