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Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

2.5 star property
Hotel in San Antonio with free breakfast and a fitness center

Choose dates to view prices

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers a practical base with free self-serve breakfast, outdoor swimming, business center, gym, helpful staff, laundry facilities, express check-out, and lobby refreshments.

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed) | 1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Separate bedroom
Fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(20 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Separate bedroom
Fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Separate bedroom
Fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Separate bedroom
Fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Separate bedroom
Fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Separate bedroom
Fan
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Smart TV
Separate bedroom
Fan
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Separate bedroom
Fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Smart TV
Separate bedroom
Fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Smart TV
Separate bedroom
Fan
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Separate bedroom
Fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 6
  • 2 King Beds

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About the neighborhood

Map
4639 Rittiman Road, San Antonio, TX, 78218

What's nearby

  • James Park - 15 min walk - 0.8 miles
  • Joint Base San Antonio - 2 min drive - 1.4 miles
  • River Walk - 9 min drive - 8.6 miles
  • Henry B. González Convention Center - 10 min drive - 8.9 miles
  • Lackland Air Force Base - 19 min drive - 20.5 miles

Getting around

  • San Antonio Station - 10 min drive
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪Whataburger - ‬1 min walk
  • ‪Church's Texas Chicken - ‬6 min drive
  • ‪Church's Texas Chicken - ‬2 min walk
  • ‪Taco Cabana - ‬1 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Hotel near Frost Bank Center
Take advantage of free self-serve breakfast, laundry facilities, and a gym at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center. Free WiFi in public areas and a business center are available to all guests.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Express check-out, express check-in, and multilingual staff
  • A TV in the lobby, a vending machine, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 54 rooms have comforts such as first-run movies and laptop-friendly workspaces, as well as thoughtful touches like free internet and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Heating and fans
  • Bathrooms with hydromassage showers and shower/tub combinations
  • 42-inch Smart TVs with premium channels and first-run movies
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • First-run movies
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 16 and younger are not allowed at this property; All guests older than 16 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Children 16 years old and younger are not permitted at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Best Western Windsor Pointe at&t Center
Best Western Windsor Pointe at&t Center San Antonio
Best Western Windsor Pointe Hotel at&t Center
Best Western Windsor Pointe Hotel at&t Center San Antonio
Best Western Windsor Pointe Hotel Suites at t Center
Windsor Pointe at&t Center An
Best Western Windsor Pointe Hotel Suites at t Center
Best Western Windsor Pointe Hotel Suites Frost Bank Center

Frequently asked questions

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center have a pool?

Yes, this property has an outdoor pool.

Is Best Western Windsor Pointe Hotel & Suites-Frost Bank Center pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Check-out is at 11 AM.

Where is Best Western Windsor Pointe Hotel & Suites-Frost Bank Center located?

Located in Park Village, this hotel is 1.7 mi (2.7 km) from Joint Base San Antonio and 2.6 mi (4.2 km) from Brooke Army Medical Center. San Antonio River and Frost Bank Center are also within 6 mi (10 km).

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Reviews

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center Reviews

7.4

Good

7.8

Cleanliness

7.0

Location

8.0

Staff & service

7.4

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 265 out of 743 reviews
Rating 8 - Good. 197 out of 743 reviews
Rating 6 - Okay. 141 out of 743 reviews
Rating 4 - Poor. 61 out of 743 reviews
Rating 2 - Terrible. 79 out of 743 reviews

Reviews

10/10 Excellent

Ermelinda

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Clean, affordable and good service
Stayed 1 night in Nov 2025

8/10 Good

Ary

Liked: Staff & service
Great place to stay at a reasonable price. Very helpful and friendly staff.
Stayed 3 nights in Aug 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Brushed
Stayed 2 nights in Oct 2025

6/10 Okay

Adrian Molina

Liked: Property conditions & facilities
Our room wasn't clean, had to ask for fresh towels. Other than that bed was comfy and quiet room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good Had gone to dinner forgot something by the trailer made a phone and "J" was able to get and from outside and return to me safely thank you!
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Liked: Amenities, property conditions & facilities
Needed a place for the night and this place was good. Good breakfast also.
Stayed 1 night in Aug 2025

10/10 Excellent

Shyanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how nice and peaceful it was. It bed was very comfortable. The staff was very friendly.
Stayed 2 nights in Aug 2025

2/10 Terrible

Leslie J

Disliked: Property conditions & facilities
Exit door panic bar/latch was broken. Instead of fixing, door was locked, not allowing emergency exit.
Stayed 2 nights in Oct 2025

8/10 Good

Raul Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a very good balance between cost and benefits!
Stayed 2 nights in Jul 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with all accommodations for the price.
Stayed 1 night in May 2025

8/10 Good

Hunni

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pleasant stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and very accessible to destination. Very pleased with the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great stay beds were really comfortable, room was really clean
Stayed 2 nights in Mar 2025

2/10 Terrible

mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't realize by the photos that this hotel is located on a dangerous side of town. I got there and realized before even pulling in the parking lot. I decided IM NOT GOING TO BRING MY FAMILY INTO THIS PLACE. So I spoke to the staff and they told me I couldn't get a refund for either of the two nights. I spoke to expedia and the said they can't do anything without the hotel management approval. I left, paid for another hotel across town, and came back the next day to speak to the manager. He said he could refund one night only. So I got that worked out after a long time on the phone with Expedia. The short answer is if you don't care about your safety then come here. But if you want to protect your family, keep looking.
Stayed 2 nights in Oct 2025

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator sounded like it was going to fall apart, part of the flooring in the elevator was as missing. The bed wasn’t clean. The area around it had a lot of sketchy activity. We checked out after the first night and went to another hotel.
Stayed 2 nights in Sep 2025

6/10 Okay

Denisse

Liked: Amenities, property conditions & facilities
Front desk was great. Room was ok… spacious but found crumbs on sofa bed.
Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

Friendly n clean
Stayed 1 night in May 2025

10/10 Excellent

Sarahi

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Jun 2025

2/10 Terrible

Rachel

There was an
Stayed 1 night in Jul 2025

4/10 Poor

Trevone

Liked: Cleanliness
Disliked: Property conditions & facilities
The room itself was decent. The A/C was leaking and the floor was soaked when we came. There was a lot of shady activity in the area and the pictures online didn’t match the actual environment
Stayed 2 nights in Aug 2025

4/10 Poor

Jesus

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Tv not working Elevator not working A/C not working Curtain with mold Toilet dirty Poor breakfast same everyday Laundry not working Dirty pool
Stayed 3 nights in Aug 2025

10/10 Excellent

Osafona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Mar 2025

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Sep 2024
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Policies

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