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Crystal Inn Hotel & Suites Salt Lake City

3.0 star property
Hotel with free breakfast, near Salt Palace Convention Center

Choose dates to view prices

Travelers love this hotel near Salt Palace Convention Center. Enjoy a raved-about continental breakfast, bike rentals for exploring the University of Utah, and convenient amenities like a grocery store. Its central location is perfect for city adventures.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Two Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Two Queen Room

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, in-room safe, desk, laptop workspace

Standard King Room

  • Sleeps 3

View all photos for Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

Jetted tub

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Premium bedding
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(71 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Bar, Non Smoking

King Bar, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

King Bar, Non Smoking

8.6 out of 10
Excellent
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard King, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Jetted bathtub
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard King with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - king
Premium bedding
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Sofa bed
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Double Queen, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Family Double Queen, Non Smoking

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - queen
Premium bedding
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Standard King, Non Smoking

Standard King, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard King, Non Smoking

9.0 out of 10
Wonderful
(69 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Queen, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Queen, Non Smoking

9.0 out of 10
Wonderful
(167 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for King Room with Jetted Tub

Premium bedding, in-room safe, desk, laptop workspace

King Room with Jetted Tub

  • Sleeps 3

View all photos for Family Two Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Family Two Queen Room

  • Sleeps 5

View all photos for Wall Standard King Room

Premium bedding, in-room safe, desk, laptop workspace

Wall Standard King Room

  • Sleeps 3

View all photos for King Room with Bar

Premium bedding, in-room safe, desk, laptop workspace

King Room with Bar

  • Sleeps 3

View all photos for Executive King Room with Dry Bar

Premium bedding, in-room safe, desk, laptop workspace

Executive King Room with Dry Bar

  • Sleeps 3

View all photos for Executive King Jetted Tub

Premium bedding, in-room safe, desk, laptop workspace

Executive King Jetted Tub

  • Sleeps 3

Executive King Suite-Non-Smoking

  • Sleeps 4

View all photos for King Studio

Premium bedding, in-room safe, desk, laptop workspace

King Studio

  • Sleeps 3

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About the neighborhood

Map
230 W 500 S, Salt Lake City, UT, 84101

What's nearby

  • Salt Palace Convention Center - 10 min walk - 0.6 miles
  • Delta Center - 14 min walk - 0.8 miles
  • Temple Square - 16 min walk - 0.9 miles
  • City Creek Center - 16 min walk - 0.9 miles
  • Salt Lake Temple - 18 min walk - 1.0 mile

Getting around

  • Courthouse Station - 8 min walk
  • Salt Lake Central Station - 16 min walk
  • Salt Lake City International Airport (SLC) - 10 min drive

Restaurants

  • ‪Maverik #438 - ‬6 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Sheraton Salt Lake City Concierge Lounge - ‬2 min walk
  • ‪Gracie's - ‬8 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Crystal Inn Hotel & Suites Salt Lake City

Hotel near Salt Palace Convention Center
Located close to Delta Center and City Creek Center, Crystal Inn Hotel & Suites Salt Lake City provides free continental breakfast, a free roundtrip airport shuttle, and a grocery/convenience store. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool along with sun loungers
  • Free self parking
  • RV/bus/truck parking, access to a nearby health club, and a 24-hour front desk
  • A front-desk safe, a vending machine, and a banquet hall
  • Guest reviews speak highly of the breakfast, pool, and central location
Room features
All 175 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning. Guest reviews highly rate the clean, comfortable rooms at the property.
Other amenities include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 32-inch HDTVs with premium channels
  • Recycling, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2,508 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 116.32 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 116.32 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Frequently asked questions

Does Crystal Inn Hotel & Suites Salt Lake City have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–midnight.

Is Crystal Inn Hotel & Suites Salt Lake City pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 116.32 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Crystal Inn Hotel & Suites Salt Lake City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crystal Inn Hotel & Suites Salt Lake City?

Check-out is at noon.

Does Crystal Inn Hotel & Suites Salt Lake City provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Crystal Inn Hotel & Suites Salt Lake City located?

Located in Downtown Salt Lake City, this hotel is within a 15-minute walk of Salt Palace Convention Center and Delta Center. Temple Square and City Creek Center are also within 1 mi (2 km). Courthouse Station is 8 minutes by foot and Gallivan Plaza Station is 13 minutes.

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Reviews

Crystal Inn Hotel & Suites Salt Lake City Reviews

9.2

Wonderful

9.2

Cleanliness

6.0

Location

9.6

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 2490 out of 3471 reviews
Rating 8 - Good. 663 out of 3471 reviews
Rating 6 - Okay. 214 out of 3471 reviews
Rating 4 - Poor. 63 out of 3471 reviews
Rating 2 - Terrible. 41 out of 3471 reviews

Reviews

8/10 Good

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice and the breakfast was good. Great downtown location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Trina

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay
Stayed 4 nights in Oct 2025

10/10 Excellent

Graeme and Laura

Liked: Cleanliness, amenities, property conditions & facilities
Excellent friendly staff, clean and comfortable
Stayed 1 night in Dec 2025

6/10 Okay

Adam

Liked: Property conditions & facilities
Good stay for the price.
Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in, gracious staff, spacious room. Great property!
Stayed 1 night in Dec 2025

8/10 Good

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
This was a great place to stay after a concert at the Delta Center, just a 4-block walk. Desk staff was great, room was clean, bed was comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Alisha

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Ciarra

Great staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed everything about the stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice rooms and great location. Would stay again.
Stayed 3 nights in Oct 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant hotel. We enjoyed the clean, spacious room. OK breakfast, just didn't seem to be hot or fresh.
Stayed 1 night in Dec 2025

8/10 Good

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great breakfasts and friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Thythy

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were very friendly. Convenient proximity to the convention center (10 minute walk) and airport shuttle was a big help. Did not use any other amenities other than the free breakfast, which was decent quality.
Stayed 4 nights in Dec 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff especially Paul were amazing! The hotel was everything we needed for our stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Youngson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffs, excellent breakfast convenient clean everything was excellent!
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff were helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, very good breakfast !
Stayed 1 night in Sep 2025

10/10 Excellent

Cecille

Liked: Cleanliness
I love that the room was spacious and the breakfast is so good offering different varieties! Will definitely stay here again♥️
Stayed 1 night in Oct 2025

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Centrally located downtown for easy access to city venues. Many restaurants and coffee shops were walkable. Room was clean and the breakfast was amazing!
Stayed 3 nights in Nov 2025

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and within walking distance of the Delta Center
Stayed 1 night in Oct 2025

10/10 Excellent

Lihua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
free parking and breakfast, location is convenient, close to downtown
Stayed 2 nights in Oct 2025

10/10 Excellent

Wayne W Neal, Stephen W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean updated rooms, great staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Oct 2025
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