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The Merchant's House, BW Signature Collection

3.5 star property
Hotel with a bar, a short walk to Salisbury Cathedral

Choose dates to view prices

Photo gallery for The Merchant's House, BW Signature Collection

Restaurant
Standard Room, 1 King Bed, Non Smoking (Theme Room) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Lobby
Exterior
Suite, 1 King Bed, Non Smoking, Courtyard Area (with Sofabed) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
The Merchant's House, BW Signature Collection blends historical charm with modern amenities. Guests enjoy a buffet breakfast and later unwind with drinks at the bar. The hotel provides free self-parking, and the attentive staff ensures a comfortable stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Classic Room, 1 Twin Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Free bottled water
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(34 reviews)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Free bottled water
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Free bottled water
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Free bottled water
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Theme Room)

Standard Room, 1 King Bed, Non Smoking (Theme Room) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Theme Room)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Free bottled water
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Courtyard Area (with Sofabed)

Suite, 1 King Bed, Non Smoking, Courtyard Area (with Sofabed) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Courtyard Area (with Sofabed)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Free bottled water
  • Sleeps 4
  • 1 King Bed

Classic King Room-Non-Smoking

  • Sleeps 2

View all photos for Classic Single Room

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Single Room

  • Sleeps 1

Classic Room With 2 Single Beds-Non-Smoking

  • Sleeps 2

Superior King Room-Non-Smoking

  • Sleeps 2

Deluxe King Room-Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Theme Room

  • Sleeps 2

1 King Bed, Non-Smoking, Deluxe Room, Larger Room

  • Sleeps 2

About the neighborhood

Map
29 Milford St, Salisbury, England, SP1 2AP

What's nearby

  • Market Square - 3 min walk - 0.2 miles
  • Cathedral Close - 4 min walk - 0.3 miles
  • Salisbury Cathedral - 7 min walk - 0.4 miles
  • Salisbury Museum - 9 min walk - 0.5 miles
  • Old Sarum - 5 min drive - 2.4 miles

Getting around

  • Salisbury (XSR-Salisbury Train Station) - 13 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 41 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Chick-O-Land - ‬2 min walk
  • ‪PizzaExpress - ‬3 min walk
  • ‪Noodle Camp - ‬3 min walk
  • ‪The Coach & Horses - ‬3 min walk

About this property

The Merchant's House, BW Signature Collection

Hotel near Salisbury Cathedral
The Merchant's House, BW Signature Collection provides a bar and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), a 24-hour front desk, and smoke-free premises
  • Guest reviews speak highly of the breakfast, central location, and helpful staff
Room features
All guestrooms at The Merchant's House, BW Signature Collection offer thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and free bottled water. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with tubs or showers and free toiletries
  • 40-inch LED TVs with digital channels
  • Heating, daily housekeeping, and desks

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  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 732 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; GBP 15 for adults and GBP 9 for children
  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 9.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

The Merchant's House
The Merchant's House BW Signature Collection
The Merchant's House, BW Signature Collection Hotel
The Merchant's House, BW Signature Collection Salisbury
The Merchant's House, BW Signature Collection Hotel Salisbury

Frequently asked questions

Is The Merchant's House, BW Signature Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Merchant's House, BW Signature Collection?

Limited spots are available.

What time is check-in at The Merchant's House, BW Signature Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Merchant's House, BW Signature Collection?

Check-out is at 11:00 AM.

Where is The Merchant's House, BW Signature Collection located?

Situated in the historical district, this hotel is within a 10-minute walk of Southampton Skating and Salisbury Cathedral. Market Square and Parish Church of St Thomas and St Edmund are also within 10 minutes. Salisbury (XSR-Salisbury Train Station) is 13 minutes by foot and Salisbury Station is 13 minutes.

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Reviews

The Merchant's House, BW Signature Collection Reviews

9.2

Wonderful

9.6

Cleanliness

8.6

Amenities

9.6

Staff & service

8.8

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 548 out of 792 reviews
Rating 8 - Good. 172 out of 792 reviews
Rating 6 - Okay. 51 out of 792 reviews
Rating 4 - Poor. 14 out of 792 reviews
Rating 2 - Terrible. 7 out of 792 reviews

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Lovely staff
Stayed 1 night in Sep 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, fantastic room, great food excellent little touches.
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, amenities
Great situation in town centre.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynnett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy rooms. Very nice front desk staff gave good recommendations and directions. On site parking. Walk to shops and Cathedral!
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night. Pleasant, friendly, walkable.
Stayed 1 night in Aug 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not take up the 15£ breakfast option so I do not have an opinion on that. However staff took great care of our luggage as we visited the local sights and customer service was fantastic.
Stayed 1 night in Oct 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay- just be advised that if you’re bringing your car, there isn’t much parking
Stayed 1 night in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, helpful staff, comfortable room for one night stay in Salisbury.
Stayed 1 night in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, comfortable stay.
Stayed 2 nights in May 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located heriage building, breakfast was great, staff was attentive, room was a little small but had air conditioning and a nice bathroom.
Stayed 2 nights in Jul 2025

6/10 Okay

Jeremy

Mediocre accommodation at overpriced rates.
Stayed 2 nights in Jul 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated hotel parking lot and friendly staff. Room was small, but fine for a short stay. Great character!
Stayed 1 night in Jul 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout of the Hotel is rather confusing, but that is understandable considering the cacophony of the buildings it is housed in. Pleasant and welcoming staff and an excellent location to walk around Salisbury.
Stayed 2 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Managed to park in the small car park on the second and third nights. We were offered a quieter room on the back when we checked in and this was much appreciated. We had not picked up when booking that there were limited dining facilities in the hotel. Fortunately there were ample alternatives nearby. Breakfast was very good - better than other self-service options in most hotels.
Stayed 3 nights in Sep 2025

10/10 Excellent

NORBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Very well kept and clean. Staff was super friendly and informative!
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend this hotel

Really enjoyable stay in a great location. Friendly and helpful staff both during and after our stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 6 nights in Sep 2025

10/10 Excellent

Lee Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Charming room with old beams. High street close by once we found it. Walkable to Cathedral.
Stayed 2 nights in Jul 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service
Nice but the room smelt a bit musty.
Stayed 1 night in Jul 2025

8/10 Good

Tara

Liked: Property conditions & facilities
The Merchant’s House is conveniently located to the center of Salisbury. The room and the beds were comfortable. Staff was very helpful and friendly.
Stayed 2 nights in Jun 2025

6/10 Okay

Antony

Liked: Cleanliness, staff & service, amenities
Friendly, clean room However parking is on a first come basis, would have been good to know before booking. There is pay and display outside but only for one hour
Stayed 1 night in Aug 2025

6/10 Okay

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, beds were very comfortable. The staff was very nice, but the parking was a bit of challenge with not enough spaces for everyone staying. Once you leave, you’re unlikely to get a spot when you return. And the shower was very confusing. Overall it was still a nice hotel and very convenient for getting around.
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent - we'll be back

Lovely staff and a very comfortable stay. The breakfast was delicious.
Stayed 1 night in Apr 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
allgood
Stayed 1 night in Jun 2025

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