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The Hotel Salem

3.0 star property
Hotel with free breakfast, in the vicinity of Salem Hospital

Choose dates to view prices

Located near Willamette University, The Hotel Salem offers a convenient base for exploration. Enjoy a free breakfast buffet, indoor pool, and fitness center. Free self-parking and 24-hour front desk service ensure effortless coming and going.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(142 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(80 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed (Dog Friendly)

1 King Bed (Dog Friendly) | Desk, blackout drapes, iron/ironing board, free WiFi

1 King Bed (Dog Friendly)

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds (Dog Friendly)

2 Queen Beds (Dog Friendly) | Desk, blackout drapes, iron/ironing board, free WiFi

2 Queen Beds (Dog Friendly)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
4370 Commercial St Se, Salem, OR, 97302

What's nearby

  • Salem Hospital - 5 min drive - 3.2 miles
  • Willamette University - 6 min drive - 3.4 miles
  • Elsinore Theater - 7 min drive - 4.0 miles
  • Oregon State Capitol - 7 min drive - 4.0 miles
  • Salem Riverfront Park - 8 min drive - 4.2 miles

Getting around

  • Salem Station - 5 min drive
  • Salem, OR (SLE-McNary Field) - 4 min drive

Restaurants

  • ‪7-Eleven - ‬11 min walk
  • ‪Royal Thai Kitchen - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬14 min walk
  • ‪Tsunami Taproom - ‬2 min walk

About this property

The Hotel Salem

Hotel near Salem Hospital
Located close to Willamette University, The Hotel Salem provides a free breakfast buffet, laundry facilities, and a gym. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • An elevator, smoke-free premises, and a vending machine
  • A 24-hour front desk
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 84 rooms feature comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 25-inch TVs with premium channels
  • Mini fridges, microwaves, and coffee/tea makers

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Lobby
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  • Pool
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9.4 out of 10, Exceptional, 1,007 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Phoenix Inn Suites Hotel Salem South
Phoenix Inn Suites South Salem
Phoenix Hotel South Salem
Phoenix Inn Suites South Salem Hotel Salem
Phoenix Inn Suites South Salem Oregon
Phoenix Suites South Salem
The Hotel Salem Hotel
The Hotel Salem Salem
The Hotel Salem Hotel Salem
Phoenix Inn Suites South Salem

Frequently asked questions

Does The Hotel Salem have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–9:00 PM.

Is The Hotel Salem pet-friendly?

Yes, The Hotel Salem allows dogs (limit 2 total). There's a fee of USD 30 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at The Hotel Salem?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at The Hotel Salem?

Check-out is at 11:00 AM.

Where is The Hotel Salem located?

Located in Morningside, this hotel is 2.8 mi (4.5 km) from Salem Hospital and 3 mi (4.9 km) from Willamette University. Salem Riverfront Park and Oregon State Capitol are also within 6 mi (10 km).

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Reviews

The Hotel Salem Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.6

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 721 out of 1081 reviews
Rating 8 - Good. 245 out of 1081 reviews
Rating 6 - Okay. 76 out of 1081 reviews
Rating 4 - Poor. 25 out of 1081 reviews
Rating 2 - Terrible. 14 out of 1081 reviews

Reviews

10/10 Excellent

Ted

Liked: Cleanliness, amenities
Yes. Comfortable. Very pleasant staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Room is great, Kimberley checked me in and she was wonderful :)
Stayed 1 night in Nov 2025

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great free hot breakfast, super clean rooms, and a very good rate.
Stayed 1 night in Nov 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay here.. everything was awesome!
Stayed 3 nights in Nov 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed here multiple times. Consistently meets our needs. Very friendly and helpful staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, and the staff is very courteous.
Stayed 8 nights in Nov 2025

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
This was a nice hotel that was quiet and clean. With prices through the roof in Albany because of OSU game the short drive was well worth the savings.
Stayed 1 night in Nov 2025

10/10 Excellent

Al

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and best choice in South Salem
Stayed 4 nights in Nov 2025

10/10 Excellent

Terra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Pleasant staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The check in hostess was very friendly and helpful. We needed help with our bags as I am recovering from shoulder surgery. Excellent customer service. Thank you
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness
Nice sized room for 2 people. Frig, coffee pot and microwave. Big breakfast included; with cookies at night. Easy parking; quiet room
Stayed 4 nights in Nov 2025

10/10 Excellent

Betty

Liked: Cleanliness, amenities, property conditions & facilities
We love Hotel Salem, My husband and I have stayed here many times. Great staff, beds are conformable and they have breakfast every morning.
Stayed 1 night in Nov 2025

10/10 Excellent

Maykelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Staff nice, hotel a but old but in ok condition
Stayed 2 nights in Oct 2025

10/10 Excellent

Reyna

Liked: Cleanliness, amenities
Great staff
Stayed 2 nights in Oct 2025

6/10 Okay

Mariko

Liked: Cleanliness, staff & service
Not as central to downtown as I would have liked, about three miles away. Bed was fine, room was large, everything was clean, just very dated. Someone was having a party upstairs late into the night with music so sound insulation isn’t great. Other than that it was satisfactory, but if I’m in Salem again I’ll choose something closer to downtown.
Stayed 1 night in Oct 2025

4/10 Poor

Kyung

Liked: Amenities
Disliked: Cleanliness
Room smell not good. Too old.
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Liked: Amenities
Staff were nice- clean room. Close to places to eat. We loved our stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and the staff was great
Stayed 2 nights in Oct 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was modern and clean. The evening front desk staff were friendly and fun. Bed and pillows were comfy and we had a relaxing evening and great sleep.
Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quiet for families. The staff were friendly, and the pool was exceptionally clean. The double queen rooms were sold out and we had to use the pull-out for my 10-year-old daughter. The mattress was so bad in the pull-out that it was unusable. The springs in the mattress were painful and the bars in the sofa itself came right through, which makes this dangerous. The staff did give us an extra blanket to cover but we had to remove our king-size quilt from our bed and fold it 3x to make the pull-out usable. If you plan to use the pull-out, I suggest bringing a sleeping bag or booking the double queen room. The king bed itself was comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love rhe upgrades they made. The room was clean and well maintained. All rhe staff was friendly. Breakfast was the standard continental. Everything was fresh. Sad they didn't have a hot tub but the pool was a warm enough temp is was easy to get in and not feel like you were freezing. The evening was quiet but you can hear prople talking in hallways .
Stayed 1 night in Sep 2025
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