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Palace Hotel Omiya

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Photo gallery for Palace Hotel Omiya

A spacious lobby with a central seating area, a reception desk, and a staircase with an adjacent escalator. - Palace Hotel Omiya (Saitama)
A modern high-rise building with a curved facade and horizontal windows. - Palace Hotel Omiya (Saitama)
A modern restaurant with a central counter where chefs are preparing food, surrounded by dining tables and chairs. - Palace Hotel Omiya (Saitama)
A modern lounge area with a grand piano, comfortable seating, and a city view. - Palace Hotel Omiya (Saitama)
A hotel room with two beds, a desk, and a large window with a city view. - Palace Hotel Omiya (Saitama)
Luxury
4.0 star property
8.8

Excellent

Upscale hotel near Omiya Park

Located close to GMO Arena Saitama and Railway Museum, Palace Hotel Omiya provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and French cuisine. Free in-room WiFi, with speed of 25+ Mbps, and 2 bars are available to all guests.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
  • Laundry

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, and a large window offering a city view.

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Corner Double Room, Non Smoking

A hotel room with a bed, a bedside table with a vase of flowers, a TV mounted on the wall, and a window with a city view.

Corner Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room with Extra Bed, Non Smoking

A hotel room with two beds, a desk, and a large window offering a city view.

Twin Room with Extra Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Single Room, Non Smoking

A hotel room with a single bed, a desk with a chair, a flat-screen TV, and a large window with sheer curtains.

Single Room, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room, Non Smoking

A hotel room with a bed, a desk, a TV, and a city view.

Double Room, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Non Smoking, City View

A hotel room with two beds, a TV, and a large window with a city view.

Suite, Non Smoking, City View

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Room, 4 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a view of the city.

Family Room, 4 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Royal Suite, Non Smoking

A conference room with a long table, chairs, a vase of flowers, and a view of the city through large windows.

Royal Suite, Non Smoking

  • City view
  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a flat-screen TV, a desk with a chair, and a view of a cityscape through the window.

Deluxe Twin Room, Non Smoking

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Single Room, Non Smoking (Upper Floor)

A hotel room with a single bed, a desk with a chair, a flat-screen TV, and a large window with sheer curtains.

Single Room, Non Smoking (Upper Floor)

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room, Non Smoking (Upper Floor)

A hotel room with a bed, a desk, a TV, and a city view.

Double Room, Non Smoking (Upper Floor)

8.0 out of 10
Very good
(1 review)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Double Room, Non Smoking, Upper Floor

A hotel room with a bed, a bedside table with a vase of flowers, a TV mounted on the wall, and a window with a city view.

Corner Double Room, Non Smoking, Upper Floor

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Upper Floor)

A hotel room with two beds, a desk, and a large window offering a city view.

Twin Room, Non Smoking (Upper Floor)

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Located in Saitama, Palace Hotel Omiya is in the city center. The area's natural beauty can be seen at Omiya Park and Metsä Village, while Railway Museum and Omiya Bonsai Art Museum are cultural highlights. Looking to enjoy an event or a game? See what's going on at GMO Arena Saitama or Saitama Stadium 2002. Visit our Saitama travel guide
Map
1-7-5 Sakuragicho, Omiya-ku, Saitama, Saitama, 330-0854

What's nearby

  • A modern architectural structure with a sign reading "SAITAMA SUPER ARENA".
    GMO Arena Saitama
    20 min walk - 1.1 miles
  • A serene park with a calm pond, lush greenery, and wooden benches along a pathway.
    Omiya Park
    4 min drive - 1.1 miles
  • A modern sports stadium with multiple levels and a prominent entrance gate.
    Nack5 Stadium Omiya
    4 min drive - 1.1 miles
  • A traditional Japanese torii gate with a patterned canopy.
    Hikawa Shrine
    4 min drive - 1.1 miles
  • Railway Museum
    4 min drive - 1.1 miles

Getting around

  • Miyahara station
    4 min walk
  • Haneda Airport (HND)
    35 min drive

Restaurants

  • ドトールコーヒーショップ
    1 min walk
  • 横浜らぁめん 桜花 西口本店
    3 min walk
  • Starbucks
    2 min walk
  • ドトールコーヒーショップ
    3 min walk
  • 串焼亭ねぎ 大宮店
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,500 per person
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Crown Restaurant
  • Keyaki
  • Parterre
  • Royal Oak
  • Zuirin

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 4500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Palace Hotel Omiya pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Palace Hotel Omiya doesn't offer parking.

What time is check-in at Palace Hotel Omiya?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Palace Hotel Omiya?

Check-out is at noon.

Where is Palace Hotel Omiya located?

Located in Omiya, this hotel is within 2 mi (3 km) of Railway Museum, Omiya Park, and GMO Arena Saitama. Omiya Bonsai Art Museum and Saitama Stadium 2002 are also within 9 mi (15 km). Miyahara station is only a 4-minute walk and Omiya Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palace Hotel Omiya Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 414 out of 810 reviews
Rating 8 - Good. 290 out of 810 reviews
Rating 6 - Okay. 74 out of 810 reviews
Rating 4 - Poor. 19 out of 810 reviews
Rating 2 - Terrible. 13 out of 810 reviews

Reviews

Verified review

10/10 Excellent

Great location, great place to stay.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the station, excellent amenities in or close to the property. Staff was efficient and friendly. Room turndown service everyday was awesome. We really enjoyed our stay and highly recommend this property when visiting Tokyo. Bonus that Omiya is a Shinkansen station 🙌
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, close shopping &trains.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious in Japanese standard and location is great with 3 mins from the Omiya station.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast and very easy access to the train station. Lots of good food and shopping options near by.
Stayed 10 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
you can see a small city view from room, even room size wasn’t so big but enough for single person, and the breakfast was simple and delicious!
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness
The hotel is on the older side, but still decent and clean. Location was not bad, walking distance to the JR station where many food options are available.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and Kindly staff
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, lovely service. Nice room and amenities.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All hotel staff are very professional. I couldn't imagine this level of high standard for everything at this cost. Very satisfied.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent hotel, clisebto everything including the train station. Staff was very friendly and the ammenities were endless.
Stayed 12 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
nice clean place to stay for both business and personal visit to the Tokyo area.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, perfect location near station. Absolutely stay again if travel Japan.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very clean hotel. Staff were awesome and would highly recommend! Thank you for a pleasant stay. Great breakfast available as well!
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels during our trip to Japan. Very conveniently located next to a large railway station, with a lot of shops and restaurants around. Quite large, elegantly furnished rooms and extremely polite service.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable bed!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel is a bit outdated. Location is good and staffs is wonderful.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Business Hotel!!

Nice hotel.. some communication issues with cleaning staff in (I speak Japanese) but nice hotel!!!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Very good.

Nice room in a very convenient location, close to the railway station and restaurants.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for a more upscale hotel in Omiya, Palace Hotel Omiya is an excellent choice. Staying here was definitely the right decision. I arrived from Haneda Airport using the Airport Limousine Bus, which took about 70 minutes. It was so convenient because I didn't have to worry about hauling large suitcases through busy train stations. The bus stop is just steps from the hotel entrance. The location is also ideal for travelers. It's only about a 3-minute walk to Omiya Station, and a pedestrian deck directly connects the hotel to the station. This made it incredibly easy to catch the Joetsu Shinkansen the next morning. While there are several hotels in the area, Palace Hotel Omiya stands out if you're looking for a more refined experience. The hotel has an elegant atmosphere, and the staff were consistently warm, professional, and attentive throughout my stay. The breakfast buffet was another highlight. The selection was excellent, and I especially enjoyed the live cooking station, where chefs prepared made-to-order egg dishes just the way you like them. It was a wonderful way to start the day. If you're seeking comfort, exceptional service, and a touch of luxury in Omiya, I highly recommend Palace Hotel Omiya. It combines outstanding convenience with the polished hospitality that makes a stay feel truly special.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Only about a 5 min walk from the station. Very clean service
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and efficient hotel. Breakfast had a wide selection of items with good quality. Room had ample amenities and more. The area has lots of shopping and dining options and extensive rail connection. Would visit again when I return to meet friends in this area.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all polite and nice. Very convenient.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay.

Everything was excellent. The room is a small for US Standards, but that was expected. They were very accommodating with a late check out and the charge was very reasonable. Access to Omiya station is very convenient. We had a wonderful stay.
From a coffee shop across the street.
From a coffee shop across the street.
Night view from the room.
Day view from the room.
Stayed 7 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel, close to JR station. A Sogo and Big camera are opposite from the hotel, it is nice to have a shopping. But no laundry machine within the hotel, a bit disappointed.
Stayed 1 night in Nov 2023