Skip to main content

Hôtel Le Relais Saint Jacques

3.0 star property
Hotel in Saint-Jean-de-Luz

Choose dates to view prices

Hôtel Le Relais Saint Jacques, by the sea, offers travelers a comfortable base with free in-room WiFi. Guests start their day with breakfast before exploring the coastal area. Convenient bicycle parking is available for those who prefer two-wheel adventures.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • Breakfast available
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, memory foam beds, minibar, in-room safe

Standard Double Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hair dryer
Minibar
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, memory foam beds, minibar, in-room safe

Comfort Double Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hair dryer
Minibar
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room +

Comfort Double Room + | Premium bedding, memory foam beds, minibar, in-room safe

Comfort Double Room +

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Accessible, Ground Floor

Double Room, Accessible, Ground Floor | Premium bedding, memory foam beds, minibar, in-room safe

Double Room, Accessible, Ground Floor

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hair dryer
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
13 avenue de Verdun, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500

What's nearby

  • Maison Louis XIV - 3 min walk - 0.2 miles
  • Church of St-Jean-Baptiste - 3 min walk - 0.2 miles
  • St-Jean-de-Luz Beach - 5 min walk - 0.3 miles
  • Maison de l'Infante - 5 min walk - 0.3 miles
  • Port de Saint-Jean-de-Luz - 6 min walk - 0.4 miles

Getting around

  • Saint-Jean-de-Luz Ciboure Station - 1 min walk
  • Biarritz (BIQ-Pays Basque) - 21 min drive

Restaurants

  • ‪La Grillerie du Port - ‬2 min walk
  • ‪Le Majestic - ‬4 min walk
  • ‪Paries - ‬4 min walk
  • ‪Le Komptoir Des Amis - ‬2 min walk
  • ‪Le Bobby - ‬4 min walk

About this property

Hôtel Le Relais Saint Jacques

Hotel by the sea
Hôtel Le Relais Saint Jacques provides everything you need. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), a front-desk safe, and bicycle parking
  • An elevator and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hôtel Le Relais Saint Jacques have thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • LED light bulbs, electric kettles, and daily housekeeping

Similar properties

Lobby sitting area
BIZIPOZ HOTEL
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
9.6 out of 10, Exceptional, 81 reviews
BIZIPOZ HOTEL

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 20 per day); reservations required
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 12 for adults and EUR 12 for children

Things to do

  • Bicycle storage

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • At least 80% of food locally-sourced
  • Double-glazed windows
  • Reusable cups

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Nearby parking fee: EUR 20 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Qualys Hotel Relais Saint J
Qualys Hotel Relais Saint J Saint-Jean-de-Luz
Qualys Relais Saint J
Qualys Relais Saint J Saint-Jean-de-Luz
Hôtel Relais Saint Jacques Saint-Jean-de-Luz
Relais Saint Jacques Saint-Jean-de-Luz
Le Relais Saint Jacques
Hôtel Le Relais Saint Jacques Hotel
Hôtel Le Relais Saint Jacques Saint-Jean-de-Luz
Hôtel Le Relais Saint Jacques Hotel Saint-Jean-de-Luz

Frequently asked questions

Is Hôtel Le Relais Saint Jacques pet-friendly?

Yes, Hôtel Le Relais Saint Jacques allows pets (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Limited spots are available.

What time is check-in at Hôtel Le Relais Saint Jacques?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel Le Relais Saint Jacques?

Check-out is at noon.

Where is Hôtel Le Relais Saint Jacques located?

Situated by the sea, this hotel is within a 5-minute walk of Maison Louis XIV, Church of St-Jean-Baptiste, and Maison de l'Infante. Port de Saint-Jean-de-Luz and St-Jean-de-Luz Beach are also within 10 minutes. Saint-Jean-de-Luz Ciboure Station and Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) are within a 2-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hôtel Le Relais Saint Jacques Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 206 out of 322 reviews
Rating 8 - Good. 93 out of 322 reviews
Rating 6 - Okay. 20 out of 322 reviews
Rating 4 - Poor. 2 out of 322 reviews
Rating 2 - Terrible. 1 out of 322 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent. It was right across from the train station and very short walk to the beach, shopping, restaurants, etc. The staff was very helpful and the room was great. Thank you.
Stayed 1 night in Oct 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for public transportation. Friendly and kind staff. Everything was always clean. Great balcony with good view. Loved our stay
Stayed 2 nights in Sep 2025

10/10 Excellent

ANDRZEJ

Liked: Cleanliness, property conditions & facilities
Very good location. Clean and quiet, bicycle friendly, management very accommodating Yes, I would recommend this place to my friends.
Stayed 2 nights in Jun 2025

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Jun 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to public transportation (bus, train etc), shopping and restaurants! Walkable distance to the beach, and nearby town Ciboure. No need for a car at all, we took buses to Bilbao, San Sebastián Spain. Little choice at the hotel breakfast (wish there were fresh fruit), but staff prepared scrambled or sunny side up eggs upon demand. Overall I will highly recommend this hotel.
Stayed 3 nights in Jul 2025

8/10 Good

George

Liked: Cleanliness, property conditions & facilities
Property was excellent and right in heart of the town. Only issue was parking was extra and not known at time of booking
Stayed 1 night in May 2025

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great wee hotel directly opposite railway station and bus stops. Lovely clean safe area close to shopping , restaurants, market and beautiful main square..
Stayed 6 nights in May 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little 3 star opposite the Gare Very good breakfast and clean rooms Some nice small touches too like bon bons in the room
Stayed 2 nights in Mar 2024

10/10 Excellent

Frederic

Liked: Cleanliness, amenities
We had a very nice stay. Friendly staff. Very nicely decorated room. Close to the train station and downtown. Very quiet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The hotel was very easy to find being opposite the train station and the old town and the beach were easily accessible. The bed was very comfortable and it was helpful to have a fridge and tea and coffee making facilities.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ian

Liked: Amenities
Very Helpful and considerate. The Hotel was charming and spotless
Stayed 2 nights in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star Stay

Loved this hotel. Very helpful and friendly staff. Great location. Located across the road from the train station, so need for a car. Two minute walk to the centre of town restaurants and cafes. Short stroll along port to beach. Will go back there.
Stayed 2 nights in Oct 2024

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is across the road from the train station which was very convenient. The room was a bit small but very clean. The hotel is close to so mean wonderful restaurants.. If we go back to. Saint John de luz.we will definitely stay here again
Stayed 2 nights in May 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The location of this hotel was perfect. We were rail travellers so a hotel opposite the station was ideal. It was very easy to walk into the town and there were many lovely restaurants and bars. The staff were friendly, helpful and accommodating. Our room on the top floor was lovely with views over the water and surprisingly quiet given the location. The bed was comfortable, the room and bathroom clean and well serviced. An ideal short stay!
Stayed 3 nights in May 2024

10/10 Excellent

Kohei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cozy, very clean and full of hospitality. satisfied of everything prepared in the room and I cannot imagine of anything to be added.
Stayed 1 night in May 2024

10/10 Excellent

Ellaine

Liked: Cleanliness, property conditions & facilities
The lady who checked us in was very pleasant and helpful. The hotel was in a great location to access the downtown area for shopping, restaurants and beach. It was also very convenient for the train station where we arrived and bus stop we used to leave from. The room was clean and comfortable. We were happy to have a/c, the juliet balcony and a fridge!
Stayed 2 nights in Oct 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the property………. One complaint 2 single beds in a room pushed together Not very romantic
Stayed 2 nights in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The property is extremely conveniently located. It is right on the edge of the old city and everything is a 5 to 7-minute walk. It's also directly across from the train station on a very busy street. If you keep your windows closed it's relatively quiet. But if you open your balcony doors, you're going to hear all the noise from the street. Air conditioning worked well. Kept us comfortable. Being across from the train station is very convenient for arriving and departing. Place is clean and well kept. The room is small but very serviceable. Everything is nicely maintained. The shower is very good. Doesn't have much in the way of charm, but it has a lot of other conveniences.
Stayed 2 nights in Jul 2025

10/10 Excellent

Philippe

Parfait

Très bon emplacement, personnel agreable et bon confort !
Stayed 1 night in Aug 2025

10/10 Excellent

JEAN FRANCOIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très agréable et bien situé Chambre un peu petite mais avec tout le confort Juste peut être un lit un peu trop mou à mon goût Petit déjeuner copieux et pas trop cher
Stayed 2 nights in Aug 2025

10/10 Excellent

Romain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel ! Très facile d’accès, extrêmement propre et personnel très sympathique.
Stayed 1 night in Jul 2025

8/10 Good

KOICHI

Liked: Staff & service, room comfort
駅から近く、スタッフも対応をフランス語以外でが
Stayed 2 nights in Jul 2025

8/10 Good

Esther

Buon rapporto qualità prezzo per la costa basca
Stayed 1 night in Jun 2025

8/10 Good

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour
Stayed 1 night in May 2025

6/10 Okay

Jacinto

Disliked: Property conditions & facilities, room comfort

No repetiría

Hotel bien situado, habitación pequeña, no guarda muchas relación las fotos con el hotel, algo viejo para lo que muestra las fotos, si vuelvo a San Juan buscaría otra opcion
Stayed 1 night in May 2025
Expedia Group trademark logo

Policies

† More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid
English Copyright 1995 - 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. AARP and its affiliates do not provide retail goods or services or discounts on such goods or services. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP Travel Center directly for full details. Expedia pays a royalty fee to AARP for the use of AARP's intellectual property. These fees are used for the general purposes of AARP.