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Sure Hotel by Best Western Saint-Amand-Les-Eaux

3.0 star property
Hotel in Saint-Amand-les-Eaux with free parking

Choose dates to view prices

Travelers find convenience and comfort at the Sure Hotel by Best Western in Saint-Amand-Les-Eaux. Rooms include WiFi, and the property offers luggage storage, an elevator, and free self parking. The staff consistently earns high marks from guests for their helpfulness.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
Cable channels
Desk
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Family Room, Non Smoking

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
Cable channels
Desk
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
Cable channels
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
Cable channels
Desk
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
Zone commerciale - Rocade Nord, Saint-Amand-les-Eaux, Nord, 59230

What's nearby

  • Scarpe-Escaut Regional Natural Park - 1 min walk - 0.0 miles
  • Nord-Pas de Calais Mining Basin - 16 min walk - 0.9 miles
  • Pierre Mauroy Stadium - 28 min drive - 27.2 miles
  • Zenith Arena Concert Hall - 34 min drive - 31.0 miles
  • Paira Daiza - 54 min drive - 35.3 miles

Getting around

  • St-Amand-les-Eaux Station - 4 min drive
  • Lille (LIL-Lesquin) - 30 min drive

Restaurants

  • ‪Burger King - ‬11 min walk
  • ‪Jolly - ‬4 min drive
  • ‪Auberge du Lièvre - ‬10 min drive
  • ‪Au Bureau - ‬4 min walk
  • ‪Buffalo Grill - ‬12 min walk

About this property

Sure Hotel by Best Western Saint-Amand-Les-Eaux

Property highlights
Sure Hotel by Best Western Saint-Amand-Les-Eaux provides everything you need. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and multilingual staff
  • A vending machine, free newspapers, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 59 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 9.50 for adults and EUR 3.80 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 5.00 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.84 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.50 for adults and EUR 3.8 for children
  • Pet fee: EUR 5.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Alcohol is not served at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Akena City Saint-Amand-Les-Eaux
Akena City Saint-Amand-Les-Eaux
Hotel Hôtel Akena City Saint-Amand-Les-Eaux Saint-Amand-les-Eaux
Saint-Amand-les-Eaux Hôtel Akena City Saint-Amand-Les-Eaux Hotel
Hotel Hôtel Akena City Saint-Amand-Les-Eaux
Hôtel Akena City Saint-Amand-Les-Eaux Saint-Amand-les-Eaux
Hôtel Akena City Saint Amand Les Eaux
Hôtel Akena
Akena
Sure By Saint Amand Les Eaux
Hôtel Akena City Saint Amand Les Eaux
Sure Hotel by Best Western Saint-Amand-Les-Eaux Hotel

Frequently asked questions

Is Sure Hotel by Best Western Saint-Amand-Les-Eaux pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 5.00 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Sure Hotel by Best Western Saint-Amand-Les-Eaux?

Check-in start time: 2:00 PM; Check-in end time: 11 PM.

What time is check-out at Sure Hotel by Best Western Saint-Amand-Les-Eaux?

Check-out is at noon.

Where is Sure Hotel by Best Western Saint-Amand-Les-Eaux located?

Situated in Saint-Amand-les-Eaux, this hotel is within 1 mi (2 km) of Scarpe-Escaut Regional Natural Park and Nord-Pas de Calais Mining Basin. Pure Aventure and Saint Aybert Church are also within 9 mi (15 km). St-Amand-les-Eaux Station is 23 minutes by foot.

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Sure Hotel by Best Western Saint-Amand-Les-Eaux Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 205 out of 494 reviews
Rating 8 - Good. 201 out of 494 reviews
Rating 6 - Okay. 57 out of 494 reviews
Rating 4 - Poor. 19 out of 494 reviews
Rating 2 - Terrible. 12 out of 494 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel easy to locate from the autoroute with excellent parking. Restaurant just across the road with a large shopping centre close to the hotel. Nice staff and a comfortable stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cant fault this hotel

I cant fault this hotel. We are low maintence family who use this hotel as a base to travel around france. We visited disneyland and eftelling from this hotel. While both are a fair distance away we still found this hotel perfect
Stayed 3 nights in Aug 2025

8/10 Good

Hans-Joachim

Liked: Cleanliness, property conditions & facilities
Nice and inexpensive hotel, very friendly staff. The beds were a bit small but the room was clean and there was enough space for our baggage. The whole property is gated and we felt safe.
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and clean

Straightforward, simple hotel. Tidy and clean room. Free EV charger was a bonus.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Just a nicer budget hotel with good service, easy access and cinvenientky locating for shopping and the town itself.
Stayed 1 night in Mar 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good budget stop over that rivals Ibis at a gret price
Stayed 1 night in Jun 2023

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel with excellent parking. Restaurant justwcross the road and a large shopping cente next door.
Stayed 1 night in Aug 2024

8/10 Good

Grant

Improved room over competitors. Comfortable, clean smelling bed. Really needs nighttime lighting for the bathroom.
Stayed 1 night in May 2025

10/10 Excellent

Toni Cyryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very convenient and accessible to the shops and the motorway. Had a wonderful stay and staff are very helpful, welcoming and approachable
Stayed 5 nights in Jul 2024

6/10 Okay

Kelly

Liked: Staff & service
The hotel was ok. The room was spacious but basic. Limited options for dining nearby.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great size room! Exactly what was needed and the staff were very helpful as arrived after check in closed.
Stayed 1 night in Apr 2024

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
The price versus quality is great. Staff was helpful and friendly. Room was clean and simple, everything was there. Great place for a stop over.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice

Good location easybaccess
Stayed 1 night in Mar 2024

8/10 Good

Mr P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

We enjoyed our stay here. Clean, comfortable and quiet. We had a room at the back of the hotel, which was only overlooked by trees. Breakfast was continental and included in our room rate. There were a few restaurants close by and a supermarket which was handy.
Stayed 1 night in Jul 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, room comfort

Very nice comfortable to stay at

Second time staying here and it is a nice hotel to stay at with the family if you have a family room as the kids have there own section. Unfortunately when we arrived the bed was broken. But the receptionist was nice and gave us a room accross the hall for me and 1 child. While my wife and the other kid stayed in the orginal room until the bed was fixed the next night. Overall is a very nice place to stay while we visit other areas of france/belgium
Stayed 3 nights in Dec 2024

6/10 Okay

Przemyslaw

Liked: Staff & service

Mediocre

Rooms are quite ok. Good parking. Super strong springs for bathroom doors, hard to open. If you need any internet connection- stay away. They offer 0.6Mbps and they say it's fiber.
Stayed 2 nights in Sep 2023

6/10 Okay

richard

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Air con nor working in 30 degrees C

This is a good budget hotel but our stay was spoilt by the air con not working. The member of staff was not really interested and it is our belief that it was deliberately switched off to save high fuel bills
Stayed 1 night in Jul 2023

8/10 Good

Christophe

Liked: Cleanliness, staff & service
Propreté & accueil
Stayed 1 night in Oct 2025

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut! Sauber. Tolles Zimmer.
Stayed 1 night in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle chambre et propre mais le matelas du lit était un peu trop mou pour moi. Petit déjeuner correct!
Stayed 1 night in Aug 2025

8/10 Good

Pascal

Liked: Staff & service, property conditions & facilities, room comfort
Literie confortable manque vmc dans la salle de bain. Ménage plus soigneux prévoir bouteille plus grande distributeur en panne
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nuit top

Chambre familiale spacieuse. Très propre. Personnel aimable. Petit déjeuner bon.
Stayed 1 night in Aug 2025

10/10 Excellent

philippe

Liked: Staff & service, property conditions & facilities, room comfort
Très bon séjour .
Stayed 1 night in Jul 2025

8/10 Good

christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualité prix

Bon accueil Hotel très calme Bonne literie Petit déjeuner copieux Je suis déjà venu 3 fois
Stayed 1 night in Jul 2025
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