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The Capra Saas-Fee

Property class: 5 and above

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Photo gallery for The Capra Saas-Fee

A bedroom with a large window overlooking a snowy mountain landscape. - The Capra Saas-Fee (Saas-Fee)
Property video
A modern indoor staircase with a glass balustrade, leading to a spa area with a wooden wall and a view of the outdoors. - The Capra Saas-Fee (Saas-Fee)
A modern indoor pool with stone walls and wooden ceilings, a seating area with sofas, and a clear view of the outside. - The Capra Saas-Fee (Saas-Fee)
A cozy cabin interior with wooden walls, a fireplace, and a seating area with red cushions. - The Capra Saas-Fee (Saas-Fee)
Take advantage of a free breakfast buffet, a terrace, and a garden at The Capra Saas-Fee. Hit the slopes at this hotel offering a free ski shuttle, downhill skiing, and ski passes. Indulge in a hot stone massage, a facial, and hydrotherapy at Peak Health Spa, the onsite spa. The on-site international cuisine restaurant, The Capra Lounge & Bar, serves light fare. Enjoy the gym, as well as activities like snowboarding, snowshoeing, and sledding. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and a library.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Signature Suite (Various Bedtypes)

A bedroom with a large window overlooking a snowy mountain landscape.

Signature Suite (Various Bedtypes)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Double Room

A hotel room with a large bed, a TV mounted on the wall, a desk, and a chair.

Signature Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite (Various Bedtypes)

A couple standing at a wooden balcony with a mountain view.

Deluxe Suite (Various Bedtypes)

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse (Various Bedtypes)

A spacious living area with a fireplace, wooden ceiling beams, and a cozy seating arrangement.

Penthouse (Various Bedtypes)

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

A hotel room with a sofa, armchair, coffee table, and a bed with a headboard.

Junior Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Saas-Fee is home to The Capra Saas-Fee. Matterhorn Museum and Guia Gold Mine are cultural highlights, and some of the area's activities can be experienced at Swiss Ski and Snowboard School Saas Fee and Ice Climbing Gorge. Enjoy the area's slopes with ski lifts, ski equipment rentals, and skiing, and don't miss out on the ice skating. Visit our Saas-Fee travel guide
Map
Lomattenstrasse 6, Saas-Fee, VS, CH-3906

What's nearby

  • A glacial lake surrounded by rocky terrain and snow-capped mountains.
    Swiss Ski and Snowboard School Saas Fee
    1 min walk - 0.0 miles
  • Hannig Gondola
    2 min walk - 0.1 miles
  • Alpin Express Gondola
    8 min walk - 0.5 miles
  • Saas-Fee Ski Resort
    8 min walk - 0.5 miles
  • Ski Lift Stafelwald - Bugel
    13 min walk - 0.7 miles

Getting around

  • Saas-Fee (Hannig) Station
    3 min walk
  • Saas-Fee Alpin Express Funicular Station
    9 min walk
  • Geneva International Airport (GVA)
    163 min drive

Restaurants

  • The Larix
    13 min walk
  • 12 Inch Coffee
    6 min walk
  • Old Cinema Pub
    3 min walk
  • Bergrestaurant Hannig
  • Alp Hitta
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free ski shuttle
  • Self parking on site (CHF 14 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Brasserie
  • The Capra Lounge & Bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Downhill skiing
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 45 per pet, per night

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 May, CHF 4.50 per person, per night for adults; CHF 2.25 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 June - 31 October, CHF 7.00 per person, per night for adults; CHF 3.50 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 640 per vehicle (one-way)
  • Self parking fee: CHF 14 per night
  • Pet fee: CHF 45 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides guests with a city card at check-in, which offers regional Saas-Fee/Saastal discounts that vary by season. In summer, this includes access to 8 out of 9 local lifts and public transportation. In winter, this includes all PostAuto transportation and several discounts.

We should mention

The seasonal pool will be open from December to April
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Frequently asked questions

Does The Capra Saas-Fee have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is The Capra Saas-Fee pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 45 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for CHF 14 per night.

What time is check-in at The Capra Saas-Fee?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Capra Saas-Fee?

Check-out is at noon.

Does The Capra Saas-Fee provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 640 per vehicle applies.

Where is The Capra Saas-Fee located?

Conveniently located near the ski slopes, this Saas-Fee hotel is within a 5-minute walk of Swiss Ski and Snowboard School Saas Fee, Hannig Gondola, and Tour Monte Rosa. Ice Climbing Gorge and Saas-Fee Guides - Private Day Tours are also within 10 minutes. Saas-Fee (Hannig) Station is only a 3-minute walk and Saas-Fee Alpin Express Funicular Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Capra Saas-Fee Reviews

10

Exceptional

10

Cleanliness

9.8

Location

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 86 out of 91 reviews
Rating 8 - Good. 2 out of 91 reviews
Rating 6 - Okay. 2 out of 91 reviews
Rating 4 - Poor. 1 out of 91 reviews
Rating 2 - Terrible. 0 out of 91 reviews

Reviews

Verified review

10/10 Excellent

Eric

Excellent hôtel. Very clean, excellent amenities, spa, pool and fitness. Excellent breakfast. Very nice staff.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Christos

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fantastic facilities! Very friendly and caring personal accompanied by excellent food!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with fantastic staff!
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel with very friendly staff and near to the centre of the village. Also nice, they have got English TV channels and not just the news channels like many hotels. Breakfast had a nice selection. All in all would recommend.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Without fault - Excellent

This is one of the best hotels I have ever stayed in. The actual hotel is beautiful with excellent facilities, but the staff are unbelievable and made our stay. I hardly ever do reviews but I have to recommend this hotel. Saas Fee is a beautiful ski village and loved everything about it.
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Shi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually at five-star properties, especially in desirable locations, the cost scales up much faster than what you get. The Capra is an exceptional property: wonderful location, facilities, and service at a very fair price. All the staff are friendly and welcoming; the breakfast is a la carte, but substantial and served quickly; and the common spaces are a great place to be stuck indoors when it rains. The goodie bag at departure is a small touch, but really drives home the property’s commitment to guest experience.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Marc-Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual, the Capra is an amazing place to stay in SaaS Fee. This boutique hotel is out romantic gateway that we long to go back every year.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay!! Will dream about going back.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
A superb hotel which must be praised for the friendly attention and professional assistant of all the international team.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nicely decorated. great ambiance. friendly staff.
Verified review

6/10 Okay

Patrick

Liked: Cleanliness
Disliked: Staff & service, amenities
The Capra Saas-Fee is a beautiful 5-star hotel, but for us it simply didn’t live up to the hype, especially considering the price. The hotel itself is lovely, but the service didn’t feel particularly personalised or attentive. We even had to ask three times for our cable car passes. First, they had the wrong email address despite us providing it at check-in; then, even after correcting it, nothing came through. We ultimately had to insist on having the passes printed so we could actually use them. If you’re coming mainly for the spa, I’d think twice: with only 24 rooms and just 8 loungers around the pool, the spa area felt crowded and the loungers were constantly occupied. Even basic amenities, such as warm tea, weren’t replenished regularly. Breakfast is fully à la carte, which is a nice concept, and we loved the little cake left in our room on arrival. However, the pastries at breakfast felt pre-made, and there was very little in terms of cakes or biscuits. The restaurant is good, but definitely book in advance. Our room was also disappointing in terms of the view, we mainly looked directly onto the building in front of us. Overall, it’s a nice hotel and certainly deserves its 5-star status, but for the price, we expected a much more refined and personalised experience. In short: overpriced for what you get and, in our opinion, not worth the hype.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Alf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A genuine five star boutique hotel & experience

Felt luxurious and special in every way; the family especially enjoyed the pool/s, spa and games room. We ate at both Brasserie 1809 and Spielboden by The Capra; from the stupendous breakfasts available and wide choice of delicious cuisine it was an undoubted highlight!
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Obsessed with this hotels, will be coming back. Thank you for a beautiful experience! Chao
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Marc-Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Capra is one of the best hotel experiences I ever had. We keep going back anytime we can. This is the one place where service is at its utmost definition.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Bruce A

Liked: Cleanliness, staff & service, property conditions & facilities

Magnificent

Brand new and beautifully appointed. Staff were fantastic and couldn’t do enough for us. One of the best hotels we’ve stayed at in the World.
Stayed 5 nights in Mar 2023
Verified review

10/10 Excellent

giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all fantastic!!!
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly a magical time. Everything was perfect. We could not have asked for a better last minute stay. It was utterly beautiful from start to finish.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Eveline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything to perfection!

Great service and beautiful place! Thank you capra-team! See you next year.
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities
Centre de Saas Fee, charmant hôtel avec un magnifique spa, d’excellents cocktails, des petits déjeuners copieux et un personnel sympathique et aux petits soins.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique séjour en couple dans un hôtel superbe

Séjour magnifique sous le soleil , magnifique chambre , spa extraordinaire, personnel aux petits soins. Pas un hôtel pour famille avec des enfants. Seul bémol , le restaurant qui devrait ajouter quelques plats moins recherchés et plus traditionnels
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisch

Super!
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traumhafte Auszeit

Wunderschönes Hotel, perfekter Service und sehr schönes SPA. Wir kommen wieder!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accueil, belle renovation, beaucoup de gout dans le decor original, brasserie delicieuse
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Tiptop. Immer wieder gerne
Stayed 2 nights in May 2024