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City Express by Marriott Ruidoso

Property class: 2.5

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Photo gallery for City Express by Marriott Ruidoso

A town street at dusk with snow-capped mountains in the background. - City Express by Marriott Ruidoso (Ruidoso)
A lobby with a reception desk, seating area, and a fireplace. - City Express by Marriott Ruidoso (Ruidoso)
A lobby with a fireplace, two armchairs, a television, and a patterned rug. - City Express by Marriott Ruidoso (Ruidoso)
A spa area with a hot tub, large windows, and a plant. - City Express by Marriott Ruidoso (Ruidoso)
A hotel room with two beds, a desk, and a window with curtains. - City Express by Marriott Ruidoso (Ruidoso)
A free breakfast buffet, a grocery/convenience store, and laundry facilities are just a few of the amenities provided at City Express by Marriott Ruidoso. For some rest and relaxation, visit the hot tub. In addition to a fireplace in the lobby and a gym, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 5 of 5 rooms

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Room, 2 Double Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

About the neighborhood

Located in Downtown, a neighborhood in Ruidoso, City Express by Marriott Ruidoso is in the entertainment district and near the airport. Cree Medows Public Golf Course and The Links at Sierra Blanca are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Pillow's Funtrackers and Free Spirits at Noisy Water. Ruidoso Winter Park and Spencer Theater for the Performing Arts are also worth visiting. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with hiking/biking trails, mountain biking, and horse riding. Visit our Ruidoso travel guide
Map
110 Chase St., Ruidoso, NM, 88345

What's nearby

  • A lake surrounded by dense forests and hills.
    Grindstone Lake
    3 min drive - 1.2 miles
  • Wingfield Park
    3 min walk - 0.2 miles
  • Cree Medows Public Golf Course
    1 min drive - 1.0 mile
  • The Links at Sierra Blanca
    3 min drive - 2.6 miles
  • Ruidoso Winter Park
    8 min drive - 6.8 miles

Getting around

  • Roswell, NM (ROW-Industrial Air Center)
    111 min drive

Restaurants

  • Downshift Brewing Company
    2 min walk
  • Cattle Baron
    2 min drive
  • Starbucks
    3 min walk
  • Casitas Café
    10 min walk
  • Schlotzsky's
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Casino shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference center (950 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Frequently asked questions

Does City Express by Marriott Ruidoso have a pool?

Yes, this property has an indoor pool.

Is City Express by Marriott Ruidoso pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 250.00 per stay and a fee of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at City Express by Marriott Ruidoso?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at City Express by Marriott Ruidoso?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is City Express by Marriott Ruidoso located?

Located in Downtown, this hotel is within 1 mi (2 km) of Wingfield Park, Grindstone Lake, and Cree Medows Public Golf Course. Pillow's Funtrackers and The Links at Sierra Blanca are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

City Express by Marriott Ruidoso Reviews

8.8

Excellent

8.8

Cleanliness

10

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 592 out of 1000 reviews
Rating 8 - Good. 253 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I’m at Ruidoso I stay at this hotel. I like the clean rooms, the staff, and also the location.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was the best ever.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room and staff were very nice. It was great to have the indoor pool. It was very hot in there and the water did not smell top snitch, but pleasant enough for a weary traveler. The breakfast was not a big deal. It was just a typical hotel breakfast that you see anywhere, however, it was nice that it was available and we did enjoy the coffee.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean. There was some construction/remodeling going on but everyone was very nice and the upgrades in our room were great! The staff was helpful and breakfast was decent. Overall a great place to stay.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
This is the second time I book this hotel. It is at a nice spot downtown. The hotel is being renovated, so there is a lot going on. I did stay in a renovated room which was pretty nice.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first the property was strange because it's under a remodel. However, when I got to the room it was totally remodeled! The pool was ice cold to beat the heat. The location of the hotel is right next to the downtown area. Overall it was a great stay!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for what I needed. I was traveling alone (as a woman) and needed a safe place to rest for the night. It was clean, the staff was friendly and helpful, the room was comfortable, quiet, and I felt safe.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, breakfast was a typical continental breakfast with powdered eggs. wasn't that great. No room cleaning service for the 3 nights we stayed.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was under renovation on first floor. Otherwise 5 stars. Good breakfast!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
room was clean and the staff were friendly
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and the staff were excellent
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent, the staff was on point and the pillows were outstanding!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and good location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and rooms were nice and clean, good stay.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and hospitable. Will be staying here again
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff were great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great view of the mountains. Room was very clean and the beds where excellent. We did not swim bit the pool and spa look very well maintained. Will definitely stay there again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
clean, safe and close to dining and shopping in Ruidoso, highly recomend!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was quiet, clean, and staff was friendly. Great spot and value! The bonus was that it was so close, literally, right on the main road with all the shops, wineries, etc.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and affordable
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, great breakfast, nice and clean rooms.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good location, nice breakfast and clean rooms n linens etc
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great location great staff
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and nice staff at breakfast buffet. Good location and reasonably priced.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was pretty good
Stayed 1 night in Jan 2026