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ibis Rotorua

Property class: 3.5

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Photo gallery for ibis Rotorua

A modern building with a covered outdoor seating area, large windows, and a landscaped garden. - ibis Rotorua (Rotorua)
A modern interior with a wooden wall, a green sofa, a round table, and a magazine rack. - ibis Rotorua (Rotorua)
A modern building with a restaurant named "ibis Restaurant" and outdoor seating. - ibis Rotorua (Rotorua)
A bed with white bedding and pillows, a person sitting on the bed, and another person lying down. - ibis Rotorua (Rotorua)
A spacious indoor dining area with wooden tables and chairs, large windows offering a view of the outdoors, and a modern ceiling design. - ibis Rotorua (Rotorua)
ibis Rotorua provides amenities like a garden and dry cleaning/laundry services. Active travelers can enjoy cycling at this hotel. Stay connected with in-room WiFi (surcharge).

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, Lake View

A hotel room with a bed, desk, chair, and a view of the outdoors.

Room, 1 King Bed, Lake View

8.6 out of 10
Excellent
(19 reviews)
  • Lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

A hotel room with a bed, a desk, a chair, a window with curtains, and a view of greenery outside.

Room, 1 King Bed, City View

7.8 out of 10
Good
(36 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View

A hotel room with a bed, a desk, a chair, a window with curtains, and a view of greenery outside.

Room, 1 King Bed, Accessible, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a chair, a window with curtains, and a wall-mounted light fixture.

Twin Room, 2 Double Beds, City View

8.4 out of 10
Very good
(62 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, 2 Double Beds, Lake View

A modern hotel room with two beds, a large window with a view, a flat-screen TV, and a wooden cabinet.

Twin Room, 2 Double Beds, Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • Lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Located in Rotorua, ibis Rotorua is in the city center and near the airport. Tamaki Maori Village and Sir Howard Morrison Performing Arts Centre are cultural highlights, and some of the area's attractions include Matariki Hangi & Maori Cultural Performance and Lakes Performing Arts Centre. Rotorua Arts Village and DriftKartz are also worth visiting. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with horse riding, mountain biking, and hiking/biking trails. Visit our Rotorua travel guide
Map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010

What's nearby

  • A brightly lit pedestrian walkway with colorful lighting and various signs.
    Eat Street
    2 min walk - 0.1 miles
  • A group of men performing a traditional dance with long sticks in a tropical setting with dense foliage and wooden structures.
    Tamaki Maori Village
    8 min walk - 0.5 miles
  • A tranquil indoor pool with a view of a lake and mountains.
    Polynesian Spa
    13 min walk - 0.7 miles
  • Rotorua Night Market
    5 min walk - 0.3 miles
  • Rotorua Central Mall
    11 min walk - 0.6 miles

Getting around

  • Rotorua (ROT-Rotorua Regional)
    14 min drive

Restaurants

  • Poco.
    4 min walk
  • The Fainting Goat
    4 min walk
  • Brew | Craft Beer Pub
    2 min walk
  • El Mexican Zapata
    4 min walk
  • The Early Bird Coffee
    8 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: NZD 10.00 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is ibis Rotorua pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at ibis Rotorua?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at ibis Rotorua?

Check-out is at 11 AM.

Where is ibis Rotorua located?

Located in the heart of Rotorua, this hotel is steps from Eat Street and Matariki Hangi & Maori Cultural Performance. Lake Rotorua and Rotorua Night Market are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ibis Rotorua Reviews

7.8

Good

8.4

Cleanliness

8.8

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 323 out of 1003 reviews
Rating 8 - Good. 382 out of 1003 reviews
Rating 6 - Okay. 194 out of 1003 reviews
Rating 4 - Poor. 64 out of 1003 reviews
Rating 2 - Terrible. 40 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an enjoyable stay. Staff were excellent.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Emilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and renovated hotel with thoughtful amenities, including onsite laundry, and pool access. Note that the water temperature in the shower fluctuates somewhat below hot (not satisfyingly warm, but not entirely tap cold), especially at peak hours
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and friendly check in, great locations to Rotorua city
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and good location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable, parking was easy, location was convenient.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Amenities
Check in was terrible, 45 min standing in line waiting.Rooms clean, staff were lovely.Parking was good.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great to be able to use the hot pools and breakfast was good value and tasty
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super tidy, beds were lovely.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good, with hot food and fresh fruits. The staff was helpful. The location is excellent.. easy walk to the lake, the Visitor Information Center.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here.. wonderful, helpful and friendly reception, 3 mins walk to Eat Streat!! Great parking, superbly comfy bed, lovely clean room and bathroom. All the essentials and we’ll be back ❣️❣️
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean and tidy, but little space to sit other than on the bed (twin double room). The shower temp a bit all over the place and not consistently hot. Staff absolutely wonderful, though - really friendly and helpful.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

matt

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, great location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

BARRY

Liked: Cleanliness, amenities, property conditions & facilities
Location, clean rooms and comfortable bed, free laundry.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Sebastian

Liked: Cleanliness, property conditions & facilities
Clean room, great staff extremely helpful , can make use of the facilities at the Novotel which is an adjoining building, ample onsite & offsite parking and a fabulous location.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

parikshit

Liked: Cleanliness, staff & service, amenities
great free breakfast, convenient location, clean hotel and friendly staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Ho Kyung

Liked: Cleanliness, amenities, property conditions & facilities
Good location and good value
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Rosina

Liked: Cleanliness
Clean room, bathroom felt a bit dated, light was on the brink. Good location, friendly staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Wai Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is good. Staff is friendly and room is clean.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Revathi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Laundry machines were working good. Parking was limited.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to food and entertainment
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

ZAKARIYA

Liked: Cleanliness, amenities, property conditions & facilities
Everything from staff to cleanliness and just environment was perfect!
Stayed 8 nights in Dec 2025
Verified review

8/10 Good

Elizabeth

Friendly and helpful staff
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Simon

Liked: Cleanliness
Clean room Helpful staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and handy location.
Stayed 1 night in Sep 2025