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Hideaway of Rotorua

Property class: 4

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Photo gallery for Hideaway of Rotorua

A row of single-story cabins with sliding doors, a picnic table, and a grassy lawn. - Hideaway of Rotorua (Rotorua)
A row of single-story buildings with a blue star-shaped structure in front. - Hideaway of Rotorua (Rotorua)
A modern kitchen with white cabinets, a microwave, and a stove. There is a dining area with a table and chairs, and a TV mounted on the wall. - Hideaway of Rotorua (Rotorua)
A neatly made bed with a headboard, two bedside tables with lamps, a wicker basket on the bed, and a grey blanket. - Hideaway of Rotorua (Rotorua)
A modern kitchen with a sink, stove, and dining area with chairs and a table. - Hideaway of Rotorua (Rotorua)
Consider a stay at Hideaway of Rotorua and take advantage of game and wildlife viewing, a terrace, and a garden. In addition to a playground and a library, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Large 2 Bedrooms Apartment

A dining area with a large table, chairs, a TV mounted on the wall, and a kitchen area visible in the background.

Large 2 Bedrooms Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Family Room

A modern interior with a curved sofa, a dining area, and a kitchen.

Family Room

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms

A modern kitchen with white cabinets, a microwave, a coffee machine, and a dining area with a table and chairs.

Standard Apartment, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Apartment, 2 Bedrooms

A row of single-story buildings with a blue star-shaped structure in front.

Classic Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard 1 Bedroom Apartment

A row of single-story buildings with a blue star-shaped structure in front.

Standard 1 Bedroom Apartment

10.0 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Studio

A compact hotel room with a bed, two armchairs, a small kitchenette, and a bathroom.

Standard Studio

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Family Room with Spa Bath

A modern hotel room with a sofa, a small table, a kitchenette, and a large window offering a view of the outdoors.

Deluxe Family Room with Spa Bath

9.4 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe King Studio

A modern kitchen with a sink, stove, and dining area with chairs and a table.

Deluxe King Studio

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, Multiple Beds, Garden View

A hotel room with two beds, a desk, a chair, and a large window with a view.

Deluxe Studio, Multiple Beds, Garden View

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Garden View

A modern hotel room with a bed, a TV, a small table, and a large window offering a view of the outdoors.

Deluxe Apartment, 2 Bedrooms, Garden View

  • Garden view
  • 48 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Deluxe Studio, Multiple Beds, Transfer Shower, Garden View

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of a building and a fence.

Deluxe Studio, Multiple Beds, Transfer Shower, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

About the neighborhood

Located in Rotorua, Hideaway of Rotorua is in the city center. Skyline Rotorua and Volcanic Hills Winery are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Eat Street and Rotorua Night Market. Looking to enjoy an event or a game while in town? See what's happening at Racing Rotorua or Rotorua International Stadium. Kayaking and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and mountain biking nearby. Visit our Rotorua travel guide
View more Motels in Rotorua
Map
436 Ngongotaha Road, Rotorua, 3015

What's nearby

  • A lake with steam rising from the water, surrounded by a flock of seagulls on the shore and hills in the background.
    Lake Rotorua
    11 min walk - 0.6 miles
  • A group of people observing a ritual in a lush, green forest with a river.
    Mitai Maori Village
    18 min walk - 1.0 mile
  • A waterfall surrounded by lush greenery and ferns.
    Rainbow Springs Kiwi Wildlife Park
    20 min walk - 1.1 miles
  • A cable car over a town with a lake and mountains in the background.
    Skyline Rotorua
    2 min drive - 1.4 miles
  • Volcanic Hills Winery
    3 min drive - 1.8 miles

Getting around

  • Rotorua (ROT-Rotorua Regional)
    21 min drive

Restaurants

  • McDonald's
    3 min drive
  • Columbus Coffee
    7 min drive
  • Royal Indian Restaurant Tandoori Cuisine
    4 min drive
  • Izumi Japanese Restaurant
    3 min drive
  • Cafe Dynasti
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Bicycle cleaning area
  • Game viewing
  • Library
  • Playground

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No elevator
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in room

More

  • Built in 2022
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Renovated guestrooms - April 2022
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Room service
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: NZD 15

Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM

Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of NZD 30 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total pets

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: NZD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: NZD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Hideaway of Rotorua pet-friendly?

Yes, this motel allows cats and dogs (limit 1 total). There's a fee of NZD 30 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Hideaway of Rotorua?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM.

What time is check-out at Hideaway of Rotorua?

Check-out is at 10 AM. Late check-out is available for NZD 15 (subject to availability).

Where is Hideaway of Rotorua located?

Located in Fairy Springs, this motel is within 1 mi (2 km) of Mitai Maori Village, Rainbow Springs Kiwi Wildlife Park, and Skyline Rotorua. Volcanic Hills Winery and Agroventures are also within 2 mi (3 km).

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Reviews

Hideaway of Rotorua Reviews

9.0

Wonderful

9.2

Cleanliness

8.2

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 179 out of 303 reviews
Rating 8 - Good. 105 out of 303 reviews
Rating 6 - Okay. 13 out of 303 reviews
Rating 4 - Poor. 2 out of 303 reviews
Rating 2 - Terrible. 4 out of 303 reviews

Reviews

Verified review

10/10 Excellent

Allie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay with young kids - trampoline, playground and animals to feed kept our 3yo very entertained. Very quiet and safe. Clean and well equipped. Only thing that would make it better is a spa pool!
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, available to help as needed. Place was clean and comfortable. Great value for money and the alpacas we’re just adorable
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Siu Lai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room are cleaned and spacious
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Great check-in, friendly welcome and great for kids with plenty of things to do local within 10mins drive. Definitely stay again 👍
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and big, the kids love the animals around
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect and the Llamas were an added bonus. Very easy booking and check in. Very clean room, great shower, helpful staff. Very nice stay.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern room, comfortable beds, parking, quiet even though on main road
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities
Really nice tidy room and friendly, helpful staff as always.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, amenities
Had a lovely room, really clean and comfortable. Impressed with the shower room and kitchenette. Was lovely to sit outside and watch the alpaca.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
The room beautifully clean and had excellent amenities
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Hemanth

Liked: Cleanliness, amenities, property conditions & facilities
close to Hobbiton, dining table in the kitchen helped to bring takeaways back to home after a long day out and beds were comfortable
Stayed 1 night in Dec 2025
Verified review

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful… new rooms under construction So old rooms don’t have Netflix and tv was hard to use . On saying that staff offered extra discount next visit . Kids loved they had alpacas .
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

matthew

Liked: Cleanliness, amenities, property conditions & facilities
Clean and lovely stay with a pleasant surprise of feeding alpacas. Felt very homely while also being close to town. Highly recommend!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 4 nights and found it to be a great base to travel to various sites in the area.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Nice, clean, comfy spacious studio. Great to have a separate sofa area. Pity about the weather which affected the TV reception and we were unable to use the outside seating area.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Chelsey

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Hideaway as a family of 4. The rooms were newly renovated and had everything we needed, excellent playground complete with sandpit and trampoline for the kids, as well as the friendly Alpacas we could hand feed right in the backyard. The location was so convenient to Fairy Springs attractions, supermarket and central Rotorua. Thank you for accommodating our little sausage dog too :)
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
The room was nice but it was an accessible room which we did not enjoy. We did enjoy feeding the alpacas and sheep.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location with proximity to Rotorua main attractions. Great for family to stay and great staying for family.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

EeeLN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really excellent amenities. Beautiful space. Play area and sheep really nice touch . So happy to find this place.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, the staff was wondering and it was a nice quiet spot for our family
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
The room was a great setup for a family with a separate kids room away from the main living area and bedroom. Kitchen was well equipped. YouTube on the tv was helpful with the kids. Bathroom spotless and nice tub. Alpacas, a sheep and bunnies were on the property and the owner gives you food you can hand feed them. Great playground and grassy area for kids to play on. Really friendly and helpful owner!
Studio style main bed (open bedroom, living room, kitchen and dining table)
Living room
Kitchen
Dining
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet area just on the fringes of town. Great rooms.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Carol B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet location

Excellent location for travels in the area. Good parking.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Peta

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly & welcoming upon arrival. Great parking. Kids loved the park and alpacas outside, right in the centre of everything - bonus was being able to feed the animals too. Our room was #19 - Delux family room with spa. It was very clean & tidy - everyday our towels were replaced with fresh ones and our bins were always emptied. Thoroughly enjoyed our stay 😊
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds
Stayed 2 nights in Nov 2024