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Chase Hotel

3.0 star property
Hotel in Ross-on-Wye with free breakfast and a 24-hour front desk

Choose dates to view prices

The Chase Hotel offers a warm breakfast with garden views. Guests enjoy international dishes at Harry's restaurant, relax with drinks at the bar, and stay connected with WiFi. Visitors appreciate the attentive staff that makes everyone feel at home.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast included
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Double Room

Highlights

Heating
Connecting rooms available
TV
Select Comfort bed
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Pillowtop beds, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Heating
Connecting rooms available
TV
Select Comfort bed
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Pillowtop beds, in-room safe, desk, laptop workspace

Superior Twin Room

Highlights

Heating
Connecting rooms available
TV
Select Comfort bed
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Double Room

Pillowtop beds, in-room safe, desk, laptop workspace

Executive Double Room

Highlights

Heating
Connecting rooms available
TV
Select Comfort bed
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Pillowtop beds, in-room safe, desk, laptop workspace

Executive Twin Room

Highlights

Heating
Connecting rooms available
TV
Select Comfort bed
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Four Poster

Double Room Four Poster | Pillowtop beds, in-room safe, desk, laptop workspace

Double Room Four Poster

Highlights

Heating
Connecting rooms available
TV
Select Comfort bed
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Gloucester Road, Ross-on-Wye, England, HR9 5LH

What's nearby

  • Wye Valley - 1 min walk - 0.0 miles
  • The Maltings - 3 min walk - 0.2 miles
  • The Prospect - 6 min walk - 0.4 miles
  • Long Acres - 8 min walk - 0.4 miles
  • Wilton Castle - 17 min walk - 0.9 miles

Getting around

  • Colwall Station - 24 min drive
  • Birmingham Airport (BHX) - 78 min drive

Restaurants

  • ‪The Prince Of Wales - ‬11 min walk
  • ‪The Mail Rooms - ‬4 min walk
  • ‪Coffee #1 - ‬6 min walk
  • ‪Riverside Inn Cafe - ‬11 min walk
  • ‪Royal Hotel - ‬8 min walk

About this property

Chase Hotel

Property highlights
Free cooked-to-order breakfast, a terrace, and a garden are just a few of the amenities provided at Chase Hotel. The on-site international cuisine restaurant, Harrys, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • Free self parking
  • A front-desk safe, meeting rooms, and luggage storage
  • Smoke-free premises, a ballroom, and a 24-hour front desk
Room features
All guestrooms at Chase Hotel include perks such as 24-hour room service and laptop-friendly workspaces, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with digital channels and DVD players
  • Electric kettles, heating, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Harrys
  • The Chase Bar

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 500 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Ballroom
  • Built in 1784
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Chase Hotel Ross-on-wye
Chase Ross-on-wye
Hotel Chase
Chase Hotel Hotel
Chase Hotel Ross-on-Wye
Chase Hotel Hotel Ross-on-Wye

Frequently asked questions

Is Chase Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Chase Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Chase Hotel?

Check-out is at 11:00 AM.

Where is Chase Hotel located?

Situated in Ross-on-Wye, this hotel is within a 10-minute walk of Made In Ross Gallery, The Maltings, and The Phoenix Theatre. The Prospect and Long Acres are also within 10 minutes.

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Reviews

Chase Hotel Reviews

8.4

Very Good

9.0

Cleanliness

9.2

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 62 out of 162 reviews
Rating 8 - Good. 76 out of 162 reviews
Rating 6 - Okay. 16 out of 162 reviews
Rating 4 - Poor. 5 out of 162 reviews
Rating 2 - Terrible. 3 out of 162 reviews

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was excellent and we returned within 2weeks of our first trip. However, this hotel was closed on 15th September and is being turned into apartments. Dreadful decision.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
We found out that it was closing down at 5pm on Friday 20th September. To be redeveloped. Beautiful Georgian main building, set in 11 acres of well kept grounds. Very sad that will no longer be a hotel.
Stayed 4 nights in Sep 2019

6/10 Okay

Robert

Disliked: Staff & service
The Hotel was really nice and the room was comfortable and clean. Unfortunately the cooked breakfast was awful – not cooked to order but pre-cooked and kept on a hot plate in the kitchen. This was confirmed by the waiting staff. I complained to the duty manager and got a refund. However the professionalism of the duty manager (or lack of it) when I was trying to explain that I was not happy, left a lot to be desired…
Stayed 1 night in Sep 2019

2/10 Terrible

GARRY

Disliked: Cleanliness, property conditions & facilities, room comfort

Shocking place.

Disappointing from the start. Paid £50 extra to stay in superior suite, there was nothing superior about it, old and very dated and full of dead insects. Breakfast was shocking. All in all I have stayed in better £35 rooms. I paid £124 for this shambles. Staff tried to put on a smile and informed us the hotel was being knocked down end of the month to build flats. I guess that explained the poor state of the place. Worst value for money hotel I have stayed in in 20yrs. Do not be fooled by previous reviews, these people must be delusional.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Hotel was convenient for the town centre. It had plenty of parking and was set in its own grounds. Excellent breakfast cooked to order. Our room was clean but it was in need of some TLC. Sadly we found out on our departure that the hotel is due to close soon.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and the staff were very helpful. Close to shops and pubs and restaurants. Lovely walks and plenty to see and do.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Grounds are lovely . Understand the look of the hotel is ,of an era, nevertheless - Room/hotel decor a little tired/dated.
Stayed 1 night in May 2019

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 out of 10 for ‘‘this hotel

Lovely grand building set in beautiful grounds. Very friendly staff, especially Renata in the bar. Nothing was too much trouble for her and she was so polite it was refreshing to experience such great service. Breakfast was superb. Room was spotlessly clean and comfortable. Will definitely stay again.
Stayed 1 night in Mar 2019

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chase Hotel

Friendly service and excellent food quality. Room a little dated but very clean and comfortable. Would definitely recommend it for central base for Ross-on-Wye.
Stayed 1 night in Mar 2019

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Splendid hotel

The bedroom was large and nicely furnished with a king size bed. I enjoyed the splendour of this lovely hotel which is in an excellent location and has very nice views.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, friendly staff, top quality food from the restaurant
Stayed 1 night in Nov 2018

10/10 Excellent

Chris, Blandford Dorset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely helpful staff, comfortable traditional room
Stayed 1 night in Nov 2018

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base to visit Forest of Dean
Stayed 3 nights in Oct 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Close to town but quiet.

Pleasant stay in quiet surroundings.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay!
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wye Valley Walkers

Good overnight stay whilst walking the Wye Valley Walk. Close to town centre. Room very comfortable. Staff friendly and helpful
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness

very quiet when we were there

It served our purpose being near the Wye Valley,the Forest of Dean and friends in Hereford.
Stayed 3 nights in Sep 2018

10/10 Excellent

Adrian, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal hotel

This was a great hotel, set in its own grounds but within a 5 minute walk of the town. The restaurant was very good , excellent evening meal and breakfasts. Rooms are a little small but the nice old building and a relaxing lounge more than made up. A very relaxing stay.
Stayed 3 nights in Sep 2018

8/10 Good

Chris, Bucks, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in beautiful surroundings

We found most aspects of our stay pleasant. The bedroom was a little cramped and it is a mystery why only one comfortable chair is provided for a room intended for double occupancy, but in our case there wasn't room for a second. Some of the rooms must have beautiful views of the surroundings but ours did not, merely an inner courtyard. The bathroom was large and all was clean. We had a very good - but not cheap- meal in the evening in the dining-room/breakfast room. Breakfast was good and all staff were courteous.
Stayed 1 night in Aug 2018

8/10 Good

Simon

Lovely hotel but small rooms

The hotel was very clean and pleasant. Although we did upgrade our room, we still felt that it was a small room. Beds were comfortable and facilities were great.
Stayed 1 night in Sep 2018

8/10 Good

Matthew, Rutland

Great

Lovely hotel. Nicely maintained, and very communicative about an event that wa taking place... couldn’t fault them! Would stay again
Stayed 1 night in Aug 2018

10/10 Excellent

Werndeg, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel close to the town.

Within easy walking distance of the town this hotel is very nice indeed.
Stayed 2 nights in Jul 2018

10/10 Excellent

Dan, Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Reasonably priced, good location and a beautiful building
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peace at a very reasonable price

I have stayed at the hotel on a number of occasions over the years. It successfully combines some of its original old world charm with modern facilities. The staff are always friendly and helpful and the overall venue is peaceful and relaxing, even when large functions are in progress. It provides an excellent base from which to explore the surrounding countryside, including the Brecon Beacons.
Stayed 2 nights in Jun 2018

8/10 Good

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant, excellent restaurant

I had a very pleasant stay. The room was clean but a bit small and very crowded. The meal at the restaurant was excellent. There was a wedding there so it was rather noisy until 0030 but then it was fine. They did warn me about the wedding before I booked in. I would stay there again
Stayed 1 night in Jun 2018
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Policies

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