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Quality Inn Rochester West

Property class: 2.5

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Photo gallery for Quality Inn Rochester West

A modern kitchen with granite countertops, stainless steel appliances, and pendant lighting. - Quality Inn Rochester West (Rochester)
A spacious lobby with a reception desk, a sofa, and a patterned rug. - Quality Inn Rochester West (Rochester)
Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board - Quality Inn Rochester West (Rochester)
A modern lobby with a patterned wall, a fireplace, and a reception desk. - Quality Inn Rochester West (Rochester)
A hotel room with a patterned carpet, a sofa, a chair, and two lamps. - Quality Inn Rochester West (Rochester)
Free full breakfast, a garden, and a gym are just a few of the amenities provided at Quality Inn Rochester West. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a computer, a chair, a lamp, and a picture on the wall.

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a dresser.

Standard Room, 2 Queen Beds, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Two double beds with headboards, a bedside table with a lamp, and a patterned carpet.

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for King Room-Accessible-Non-Smoking

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

King Room-Accessible-Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Room-Non-Smoking

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a picture on the wall.

King Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a computer, a chair, a lamp, and a picture on the wall.

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Rochester, Quality Inn Rochester West is near the airport. Pont de Rennes Bridge and Susan B. Anthony House are local landmarks, and some of the area's activities can be experienced at Strong and Cinemark Tinseltown Rochester. Looking to enjoy an event or a game while in town? See what's going on at ESL Ballpark, or consider a night out at Water Street Music Hall. Visit our Rochester travel guide
Map
1956 Lyell Ave, Rochester, NY, 14606

What's nearby

  • A colorful indoor play area with climbing walls, a playhouse, and various toys and games.
    Strong
    11 min drive - 5.2 miles
  • A large building with a central dome and two flagpoles with flags.
    University of Rochester
    12 min drive - 6.5 miles
  • Blue Cross Arena
    9 min drive - 4.6 miles
  • Eastman School of Music
    11 min drive - 5.2 miles
  • Rochester Institute of Technology
    14 min drive - 9.6 miles

Getting around

  • Rochester Station
    8 min drive
  • Greater Rochester Intl. Airport (ROC)
    7 min drive

Restaurants

  • McDonald's
    16 min walk
  • Giuseppe's Pizzeria
    18 min walk
  • Taco Bell
    14 min walk
  • Linda's New York Pizzeria
    2 min drive
  • Ezzy's Restaurant
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Quality Inn Rochester West pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn Rochester West?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Quality Inn Rochester West?

Check-out is at 11:00 AM.

Where is Quality Inn Rochester West located?

Situated near the airport, this hotel is 0.3 mi (0.5 km) from Erie Canal and within 3 mi (5 km) of Edgerton Community Center and Park and Jones Square Park. Cinemark Tinseltown Rochester and Susan B. Anthony Square are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn Rochester West Reviews

6.4

6.4

Cleanliness

6.2

Location

6.8

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 213 out of 1004 reviews
Rating 8 - Good. 237 out of 1004 reviews
Rating 6 - Okay. 230 out of 1004 reviews
Rating 4 - Poor. 143 out of 1004 reviews
Rating 2 - Terrible. 181 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

rita and Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stay was very comfortable, room was clean, the staff was so accommodating, it was appreciated.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Eric

Liked: Property conditions & facilities
It was a decent hotel with yogurt and some pastries and the coffee was actually decent. I’ll recommend it. Clean and easy to check in and out.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good with quite a few choices. We were only there over night, but found the hotel quite nice and reasonably priced.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was comfortable and the towels were soft. Nice shower. Decent hot breakfast. We appreciated that the staff worked with us to correct our mistake on the date of our booking.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

RAYMOND

Liked: Cleanliness, staff & service, amenities
Comfortable rooms. Old building greatly in need of renovation & updates.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed this motel 4 times. It is very inexpensive but provide us with a comfortable and clean room. The breakfast is very basic and sufficient for us. If you want fancy with a big breakfast, go elsewhere. If you want reasonably priced that provides your basic needs, then this is a good place.
Stayed 1 night in May 2026
Verified review

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind. Breakfast was good and prompt.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Praveen Kumar

Liked: Cleanliness, amenities, property conditions & facilities
Yes, we liked the hotel, this is second time coming to this town. The staff is also great.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet. Clean room. Good for a small family stay
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were friendly and helpful.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice breakfast area for on the go travelers.
Stayed 2 nights in Nov 2024
Verified review

4/10 Poor

Robert

Liked: Staff & service, amenities
Disliked: Cleanliness
The whole hotel reeked of weed masked by terrible heap cologne. Rooms are in disrepair, peeling paint, broken door handles, trash in the hallways. Staff was nice.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, affordable and comfortable stay

Our stay was a comfortable one. The hotel was clean and the staff and management were available and polite. No complaints. Breakfast was good and there was a lot to choose from. We enjoyed our time in the area.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice motel.

Nice motel. 2nd time staying here. Easy access to airport!
Stayed 1 night in Nov 2024
Verified review

8/10 Good

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the stay!

Comfortable, clean and friendly staff. Very convenient location. I will stay again when I'm back in Rochester.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff and very clean.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Timothy

Liked: Staff & service
I was in from out of town working construction, so it was a great place to stay. Convenient location for me.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Diane

Liked: Cleanliness, property conditions & facilities, room comfort
Only had time to grab a bagle and cream cheese. Appreciate food you can 'grab and go "
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Aziya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is very friendly and helpful. Breakfast is good for the children. Very quiet you can really relax
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

warrior

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good and the manager and staff was very friendly and accommodating
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and relaxing I always stay there when ever I go to Rochester although I think it should also cater to people that don’t eAt pork or beef like turkey stuff
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Pauline Anne

Liked: Cleanliness, amenities, property conditions & facilities
Pretty clean and good location. I just wish my room had a microwave.
Stayed 2 nights in May 2025
Verified review

2/10 Terrible

Tracy

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing good about this hotel, the hallways and room had an stench odor. Floors in room dirty missing light blubs. Staff was pleasant! Breakfast will make you want to diet. I will never use expedia again.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melinda and her staff was awesome!
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive, but good value for money. We try to travel simply. This works. Staff was very accommodating. We have stayed at this property several times , whenever we visit friends in Rochester. Simple breakfast, but all we need or want.
Stayed 1 night in May 2025